Embed Reviews

Dave Wu

Just wanted to buy a bike today. Knew what I wanted, it was in stock, was ready to just buy but seems like that was all just a bit hard for the staff in the shop to cater to or show remote interest in. I hung around for quite a while too. Dissapointing

2 years ago

Kara Ryn

An arrogant bike shop.

4 years ago

Bianka Kent

On last visit (week 1st Sep 2020 - my second visit to the store researching which bike would be best), before leaving I specifically asked the staff member assisting if the 2020, Domane SL6 54 cm in black would be in stock if I was to return one week later. After checking stock levels, I was advised there were plenty, the order would come from the US and take a few weeks. I also told the 2020 bikes and the 2021 versions were essentially identical and that a good deal could be done --> the 2021 model for the 2020 price. I called back today to place an order, only to be told that there must have been an accidental barcode error/someone had made a mistake with miss-labelling stock?? An accidental mistake apparently. On calling another store I was advised that all and any 2020 versions have simply been re-barcoded in the system as 2021 stock (as they are essentially the same bike) = no 2020 models, AND you can add $1,000 for the trouble.

4 years ago

Mike Fraser

Awful shop with terrible staff who will try and rip you off. I cycled from Norway to New Zealand by bicycle and was unfortunately hit by a bus near here and my forks destroyed. I made the error of coming in here to ask for my bike to be repaired. Their price for repair was 750 dollars, with 300 of that being new forks. They also quoted me a long time to just get the forks, so I ordered them from the UK which took 3 days. When I told them I had the forks they said they would reduce their quote to 650 dollars... the kicker was that they also gave me a caveat that they wouldn't guarantee the integrity of the bike. So they wanted to charge me 200 bucks more than their original quote to fix a bike but wouldn't actually stand by their repairs! Luckily I found a bike shop around the corner which I charged me only 250 dollars for better parts (my shifters were broken in the crash too), and displayed a far greater knowledge of bikes than this bikes.

8 years ago