Ben Sturgeon
Great store layout, really
Easy to decide which bike to buy and very helpful customer service
Came in store with minimal knowledge of what bike would suit me and my partner but thankfully to the excellent staff we left with 2 perfect bikes
Brian Hardiman
Took a 10 year old Trek in for a service. Job completed overnight. Top service and with courtesy. Thanks to the people at the new Ashmore store.
George Topfner
Fast and friendly!
Puva K
I’m very happy customer as I got some free items together with my purchases yesterday..and the customer service was good and the types of warranty is worth of money that we spent in the store. The store had a good ambiance and clean. All the best team.. I will come back..
Carlos
I bought a couple of Amazing bikes in Trek, It's awesome fantastic bombastic,100% recommend great service and support, any questions about the bikes. Cohen is the best.
Derek Lettice
Just love this place
Never a problem
Had a Bontrager light that was doing odd things
Gave me a new one no questions asked.
All willing to do a deal as well
Great to find a company that will stand behind their products
Well done guys
Sandra
Exceptional Service by Juan very informative & great service, found exactly what I was looking.
Thank you Juan & Trek
B
Absolutely brilliant group of lads. Took my bike in for a repair and they were incredibly friendly and did a great job.
Wayne
I've purchased a couple of bikes from Trek over the last two years and am very happy with the quality of their product. All of the staff I have dealt with have been friendly, interested in whatever issue you're discussing and able to provide suggestions and solutions. Just had a bike serviced and am very happy with their work and attention to detail.
Daryl Van Der Graaf
The Guys are great and very helpful nothing is a problem for them
Ashlee Gavin
Very knowledgeable staff member and happy work environment. We were served by staff member Cohen, could not fault him at all, was a great experience and we walked away with a new bike. Had to be order in Cohen called us when it arrived, nothing was a hassle. Will return in the future for sure and recommend this store to anyone great work Southport Store and many thanks to Cohen
Renee O'Regan
Very friendly team! From the first call until pickup they were so helpful. Bike was put together and ready for pick up by C.O.B. same day we called. Plus they price matched and had the stock! Thanks guys
Tony D (TonyDi)
Great team
gersonster
Staff polite and helpful. Atmosphere of the place great and products exceptional.
Mark Penrose
Helpful honest service with no bs
Anton Rivers
Firstly, I was randomly looking into a bike shop around Gold Coast and Trek is one of my list. So the time comes I was already on the door at Trek southport a guy greeted me inside “ good morning, how you doing” so this was the conversation started and I replied good mate I was just browsing and at the same time looking for advice on which bike to have to ride at Nerang forest and then now he asked me what kind of riding do I do? I replied Im obviously a beginner trying to get into mountain biking and this guy Chris his name by the way, thoroughly explained and took his time and knowledge and share it to me the best way and to decide which bike to have in a certain area and my level of skills as beginner and as you progress , from that moment it open up my mind how important it is to know more about mountain biking. Sorry! I cant put it all here what he explained to me or else I could write a book, but to cut a long story short I was happy that Chris was able to help me on my decision and the extra useful knowledge he shared that day. Im one happy customer and the team at TREK southport are magnificent. And by the way I got the Trek Fuel ex7 2021 model I paid it all...and damn this bike made me ride like a pro
Nicola Leslie
Same day service from Southport. Staff were lovely and accommodating. Snapped detailed bar. Son was happy. I got my cup of tea
Matt Dalziell
Keith and the guys at Trek Southport are super helpful and very knowledgeable. Highly recommended!
Graham Hardy
Very helpful, no sales pressure, best bike shop on the Gold Coast!
kerry pendergast
Service was prompt and professional. I'll be back.
Kerry
