What our customers are saying..
Bruce Mcmurtrie
Fantastic and quick service at a very reasonable price.
Meg Wilkin
Best Customer Service EVER!
Cameron, was so incredibly helpful and helped me solve an urgent matter, he sent my camera out within 30 minutes of ordering! Will definitely be using Parramatta Cameras for all of my future purchases! And couldn’t recommend them enough!
Thanks so much!
Jess W
Honestly, some of the best customer service I have ever experienced. I ordered online, there was a quick call from the store to make sure my details were safe and to double check what I was purchasing matched my needs, and then the item was shipped and to me in Canberra within 3 days from Friday to Monday. Same with my second purchase, just incredibly fast turnaround compared to the major chains AND in both cases a lower price point. Incredible work, and will happily purchase here again.
zoe teare
Old fashion great customer service. They were more than happy to help with any questions I had. And that was even during lockdown. They were very honest and communication was amazing. Very fast postage and they communicated every step of my sale through to shipping. Thank you for everything. Nice to know the GREAT customer service still exists.
Joel Chia
Ordered a fuji xs-10 with 16-80mm over Black Friday. Extremely fast delivery. Website stated 4 business days however delivered in 2.
Very competitive prices as well. Would deal again.
Cheers, Joel
Meek Acumen
Very kind and helpful customer service. I never felt pressured to buy anything and the service was genuine. Very good communication on phone and in person. Store is tidy, well lit, products are displayed clearly with prices indicated on tags. Waiting times for service are not long, there is adequate staff to service walk-in customers.
Purchases from here are fuss free, easy transactions, and most cards are accepted. The online store is also very organised. Highly recommended.
David G
Mark and the team at Parramatta Cameras are fantastic. I had a difficult camera and lens enquiry which they assisted with. They provided stellar customer service and I received my photography package with next day delivery, pack well and in perfect order. I highly recommended this store and their employees. I will be shopping with them again in future. Thank you Parramatta Cameras.
Rowan Williams
The lens I ordered Friday arrived on Monday.
Thanks for the great service
T
Tanya Penkara
I ordered a lense from Paramatta Cameras on Wednesday from a different state in a regional town and it literally arrived the next day 🤯 The service was unbelievable. My product was packaged perfectly and arrived in perfect condition. I will definately be back!!
Quang
Purchased my A6400 here and Paul could not have been more supportive. He took his time in explaining every question I had and walked me through which camera would have been best for my use case. Absolutely happy with my purchase. Thank you!
It was, however, confusing that "Camera House" (name of the store front) was also "Parramatta Cameras". So if you ever question yourself if you're at the right store, they're both the same.
Thanks Paul and team!
Leif Fraser
Parramatta cameras by far have been the best experience I've had when it comes to customer service and overall feel good joy I've had throughout the process of my deliveries. They deliver fast, and when I had hickups with one parcel (not their fault). They were quick to contact me and get my package to me in such a fast time. All in all. I highly recommend anyone who is looking for new camera gear to come to these guys. You will not be disappointed!
Stuart Kidd
On late Monday (after 3.30pm Perth time) I ordered a Sigma 16mm and a Sony a6400. I don't know how it happened but they arrived in Perth on Wednesday morning. Is that magic? The quiet achievers.
Mark Argent
Best price for lens I was looking for and fast free shipping, ordered on Thu arrived at my door in Brisbane Fri afternoon.
Neil Sullivan
Knew what I wanted and these guys had the best price. Called to double check it was in stock. No problem. Placed the order. Despatched that afternoon and arrived at my door in Brisbane next day free of charge. Note to all other businesses. That's called customer service. No BS just delivered on what was promised. I so wish I could remember his name he deserves a shout out. Thank you. You now have a new customer.
YingLun Yao
Wide range of product with reasonable price. Great store recommended
Jimmy Cho
Professional staff with attitudes. Wish you have more merchandise equipments available. Photo printing could improve lot by time consuming
W
Willy Tinoyan
Great website, reliable customer service. Had 2 separate online purchases and on both occasions were dispatched immediately (via StarTrack) and delivered following day at Snowy Valleys! Will definitely buy again from here and highly recommended!
Biksan Lagun
Very Good customer service and very fair price
Budwe .Al-chalouhi
Great Service, the guys there know a lot about cameras and can point you in the right direction truthfully. Really appreciated all the help in buying my gear.
Robert Bullimore
I visited Parramatta Cameras to buy a camera to shoot videos for YouTube and was helped out by Cameron. He listened to what I wanted to shoot and helped me pick out the perfect setup for what i needed. Would definitely recommend speaking to Cameron when you visit.