4.9 rating out of 442 reviews
GT350 Mac
I’ve purchased several bikes and equipment and every time the experience was pleasant, professional and satisfying.
Chris D
Amazing work on my bike, thanks so much y'all!
Jorge Concepcion
Great customer service. Very friendly. They make sure you leave with whatever you need for a she enjoyable experience.
Chad Hoffman
Fast and friendly service, solved all of the issues on my on son's bike. Overall we were very happy with our expirience. Very courteous staff....and be sure to show ID if you're military/first responder.
2nd review
I am a returning customer, and was again extremely satisfied. Super friendly and fast service provided by very knowledgeable staff. Very honest customer service and made sure that we were satisfied with our options. My son's 2nd TREK, and only replaced due to outgrowing his 1st TREK. High quality bikes and accessories, and we highly recommend TREKof Pottstown, and TREK overall. My son has already influenced about 6 of his friends to enjoy TREK bikes.
Jason
We've purchased a bike, parts, gotten plenty of advice, and had innumerable great customer experiences.
Rob Culp
Just a quick email to thank you again. It's been a while since I bought a Trek and I must say, the company is impressing me with how they provide information and make the process painless. And let me tell you; you are by far the best sales manager I have ever had the pleasure of doing business with. And I have bought many bikes over the 34 years I have been an active mountain biker. You immediately developed rapport and connected with my needs and preferences; extremely patient and knowledgeable. You anticipated my concerns and you were honest in response to my many questions. I liked how you provided me with information about how to maintain and operate the bike by "chunking" the instructions (rather than overwhelming me with a bunch of information all at once.) Very sound pedagogy skills, my friend.
Jillian Sabre
I went in to have an old bike fixed and tuned up. Friendly staff, easy process, fair prices.
lisa moriarity
Friendly knowledgeable staff
Richard Dixon
Very friendly and knowledgeable staff. Will snipe here again
Thomas Kaplan
I’ve taken different bikes into Trek Pottstown multiple times, and not only do they do consistently great work, but they do it without judgement and with a side of friendly advice. I try and do as much of my own bike maintenance as I can, but whenever I get stuck on a project I take my bike in and they set it straight for me with some advice to boot. It may seem like a little thing, but inclusivity can be hard to find in the cycling community and I’ve always found very welcoming people at this Trek store.