4.9 rating out of 467 reviews

User profile - Jason Holland.
Jason Holland
From the moment Lee answered the phone I received 5 star service. Even the calls back from Lee to me calling back and speaking with Becka it was 5 star and both sounded happy and appreciative to earn my business. Then I met John when I dropped off my wheels to have serviced hopefully in time for a 100 mile MS Bike ride in Lakewood Ranch 3 days later. And like magic Dustin replaced all the bearings including the free hub body by 3:45 the same day. When I picked them up the following morning I again was greeted with professionalism by Kohn as I came thru the door even though he was with a customer and then again Dustin checked me out with a smile and thank you. This store has definitely earned my business moving forward.
a day ago
User profile - Charles Mohan.
Charles Mohan
Great selection of bikes and accessories. Can’t say enough about our salesgirl Rebecca. She was polite, knowledgeable and professional. The service team Answered all My questions and had my new bike tuned, prepped and ready go. I immediately put 20m on the bike and can’t wait for the next 20 . No buyer’s remorse. Trek was way to go and this store was best place to get it.
a week ago
User profile - Kicks On Me.
Kicks On Me
Lee and Mike were great! I called Trek 3/12/2025 and was trying to describe what type of tire I wanted, but I am no bike expert. Lee was patient, polite and allowed me to come in on my bike. Upon arrival, I met Mike and he educated me on the types of tires, Trek bikes, and even helped me pick one out that I would like to save and buy once I learn more about bike riding and upgrade. Mr. Lee installed my new tires PERFECTLY and swiftly. What an amazing experience. I hope to see them again soon. Thank you both.
2 weeks ago
User profile - Ryan LeValley.
Ryan LeValley
Shop employees are incredibly nice and helpful. I came in for assistance with an electric scooter wheel that I needed assistance changing the tire for. I was given a recommendation of a scooter repair shop but they looked at the wheel at Trek anyway. After looking at the tire for a moment, I was able to get the tire mounted on the rim. If I’m in the market for a quality Bicycle I will definitely be utilizing this company.
2 months ago
User profile - peter szedlacsek.
peter szedlacsek
Great bikes, professional service.
2 months ago
User profile - Abigail Rodriguez.
Abigail Rodriguez
The sales process was flawless and information provided thorough, Rebecca (the sales rep) was very on point and knowledgeable, offering recommendations and pointing us to the right direction! . I really enjoyed shopping for my daughter’s first Trek. They provided her with a “first bike Certificate” and stickers to customize her bicycle, even offered lessons! Thank you!
2 months ago
User profile - Paul Gibson.
Paul Gibson
Very helpful, attentive and friendly staff. They went the extra mile to help me despite being busy on a Saturday afternoon.
3 months ago
User profile - Steve Zepf.
Steve Zepf
Jon & staff totally service oriented!
3 months ago
User profile - Sylvia Mueller.
Sylvia Mueller
Always great quality service for our Trek and non-Treck bikes. Staff is very friendly and helpful.
4 months ago
User profile - Mark Stevens.
Mark Stevens
Very good help!
5 months ago