LifeFone kept calling everyone on our emergency list until one of us answered. Mom was on an Amtrak train traveling across the country when she fell backwards and hit her head. They had EMTs on the way, her GPS & fall detection service worked. My brother was traveling with her and left his phone on the seat to go to mom’s aid. 911 even called us. When we got LifeFone, I was told that the fall detection was not fool proof as there are many variables that affect its detection. This was a dramatic fall and we were pleased with the devices response and the LifeFone operators we spoke with. Everything was handled very very well.