What Our Customers Are Saying
4.4 rating out of 4681 reviews
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Jodee A.
Teresa was on top of everything from the moment I booked. She sent updates without me needing to follow up and always got back to me fast when I had questions. On moving day, Bill and Fleetwood were steady, careful, and clearly experienced. Nothing was rushed, and nothing got broken. That kind of teamwork makes a huge difference.
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John A.
We relocated from New York to Hawaii, and City Moving stayed on top of everything. The pickup crew arrived right when they said they would, and delivery in Hawaii was just as organized. Nothing showed up damaged or missing. James kept in regular contact, and the final cost was fair, especially for such a long haul. It was exactly the kind of move we were hoping for.
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Shirley R.
Crew did a solid job. One or two items had small scratches, but nothing major. Everything stayed on track, and I never had to chase them for updates. For a cross-country move, this was about as painless as it gets.
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Dorian H.
I’ve done a few long-distance moves, and this one from Hawaii to California was one of the least stressful. Both crews showed up on time and handled everything with care. Nothing arrived scratched or broken, which hasn’t been the case with other companies I’ve used. They really knew what they were doing.
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Gail e.
Samuel was a standout during packing. He paid extra attention to breakables, wrapped everything with care, and added padding in spots most people overlook. You could tell he took pride in doing it right. Small details like that really set the tone for the whole move.
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Neal T.
The delivery team went above expectations. They unload the truck and walked the space with me, set furniture where I asked, and checked off items as we went. That level of care made a chaotic day feel much more manageable.
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Stephanie N.
The beginning of our move went well, they packed everything fast and seemed efficient but things fell apart when the truck filled up too soon. Turns out the volume was underestimated by a lot, and when the truck maxed out, no one from City Moving would answer our calls. The driver was stuck, we were stuck, and we ended up leaving part of our shipment behind. I expected more support.
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Theresa R.
Nico made a stressful process feel surprisingly manageable. This was my first long-distance move, and I wasn’t sure what to expect but he checked in regularly, kept the timeline on track, and made sure my furniture arrived in perfect shape. He didn’t just do the job—he took ownership of it. I’d absolutely recommend him to anyone moving across state lines.
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Bradlee B.
The crew’s inventory system was surprisingly thorough. I’ve done a lot of moves, but this one stood out for how clearly things were tracked and labeled. The movers were friendly without losing focus, and it gave me real peace of mind knowing exactly what went where.
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Michael A.
We use City Moving regularly for our Deer Lake Campus in Jacksonville, and honestly, Mark and Eric are the kind of people you hope for in this line of work. They’re here nearly every week, always on time, always respectful, and never cut corners. We’ve had plenty of last-minute requests from clients, and Malcolm and Eric just roll with it and get the job done. And I have to give credit to Kerri, she somehow keeps everything running smoothly no matter what kind of curveballs come her way. She’s a total pro, and the whole team is just a pleasure to work with.
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Sridhar
Ryan and his crew were respectful and incredibly efficient during my move. I’m a senior, and I was feeling a little overwhelmed, but they walked me through everything and handled the heavy lifting without hesitation. A woman (I think her name started with “A”) called the night before to confirm everything and was the first to show up in the morning. Her calm presence made the whole experience much easier. I couldn’t have asked for a better team.
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James A.
We shipped our house contents and two vehicles from the Midwest to Hawaii. I expected delays or at least a few issues, but almost everything arrived right on time and in great shape. The only thing that broke was one mug, and that’s pretty minor considering the distance. The team labeled everything clearly, so unpacking wasn’t a guessing game. It helped a lot knowing exactly what was going on at each step.
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Erick M.
I moved from Colorado to Hawaii and chose City Moving after talking to George. He was clear, direct, and didn’t try to sell me anything I didn’t need. Mike and James handled the move itself. solid work from start to finish. Everything made it over without issue.
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Gabriel
I usually don’t look forward to moving, but this time was different. Mae, Richie, Chad, and Rico showed up ready to go. They moved quickly, but never cut corners. Nothing arrived damaged, and they brought a calm energy that helped keep things relaxed. I’d gladly work with them again.
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Alice C.
I was ready for delays, but my shipment actually arrived ahead of schedule. City Moving called before delivery, showed up on time, and unpacked everything quickly. The crew was professional and even helped place things where we needed. Nothing was damaged. I’ve already passed their name on to a few friends.
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Craig V.
My military relocation from Illinois to Virginia went better than expected, thanks to City Moving. Bob and Sarah handled everything from paperwork to scheduling like pros. There’s always extra logistics with a military move, but they stayed on top of it all. No dropped balls, no last-minute surprises. It felt like they’d done this a hundred times and that made a big difference.
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Pearla R.
Thomas, Andrea, and Henry handled our two-truck move like it was nothing. They stayed organized, packed things securely, and kept us informed the whole time. Not a single thing was misplaced or broken. If I ever need to move again, I’d ask for that crew by name.
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Nicole C.
Dina oversaw our move from Hawaii to Texas, and her coordination made all the difference. Every subcontractor she brought in showed up prepared and worked with care. Long-distance moves usually come with headaches, but this one stayed smooth the whole way through. No confusion, thank you City Moving
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RICK
Chris was the one packing most of my home, and he made the whole experience easier than I expected. He stayed in touch, handled the fragile items himself, and didn’t rush through it just to get to the next house. By the end of the week, I was mostly unpacked in my new place—a full-size home, moved and settled in just days. That kind of turnaround doesn’t happen without a solid team.
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Annette J.
Xavier, Hans, and Tom were reliable from the first box to the last placement. They took time to ask where we wanted things set up, made sure fragile items were secure, and left everything in great shape.
