What Our Customers Are Saying
4.4 rating out of 4681 reviews
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Jason U.
Timothy and Gary helped with my delivery, and even when I gave them incorrect details about what was supposed to be ready, they didn’t get flustered. They helped reorganize the drop-off, made a few calls to clarify things on my behalf, and even arranged for a second crew to come back and finish the job later that day. They stayed professional and kept everything low-stress, which I wasn’t expecting given the mix-up was on my side.
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Ken C.
Chad installed my client’s furniture and did a great job. He kept me in the loop, gave updates while on-site, and sent pictures when he was done. It was all done right, and I didn’t have to follow up or ask twice.
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Meagan
We were putting part of our belongings into short-term storage and sending the rest to a new rental. Henry, James, and Sam asked us to separate the items ahead of time and then adjusted things based on what would be more accessible in storage. At delivery, they brought in the furniture and unpacked room by room. They even noticed a box labeled for the kitchen had been misloaded and caught it before it went into storage. That saved us a trip later.
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Alexander K.
We were moving out of a shared office that had oversized desks, network equipment, and a lot of cables that weren’t labeled. Marky brought tools and disassembled the desks with care, while James and Andy organized the cords and grouped them by workstation. At the new space, they reassembled the furniture and helped position everything according to the layout we printed. No confusion, and we were able to start work the next morning without missing a beat.
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Benjamin H.
Dina handled our move from Hawaii to Texas, which involved two ports, several subcontractors, and a pretty strict delivery deadline. She kept in touch throughout and coordinated with each third-party team without dropping the ball. Everyone she brought on was professional, efficient, and easy to work with. We were expecting at least one headache with a move this size, but it never happened. If you’re planning an island-to-mainland relocation, having someone like Dina on it makes all the difference.
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Amy
Everything about our move went smoothly. It wasn’t a complicated relocation but the crew showed up prepared, stayed professional, and didn’t waste time. No broken items, no confusion, no last-minute surprises. That kind of consistency is exactly what I needed during a busy week. I’ll absolutely recommend them to anyone who needs reliable help moving.
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Cathy C.
Bill and his crew unload boxes and they took time to ask where things should go and checked before setting up furniture. They cared about the layout and wanted to make sure it worked for me. Everyone I talked to from City Moving was polite and easy to work with.
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Gerson R.
Andy, Aston, and Karl worked with a rhythm that made the move feel smooth. They asked questions when needed and didn’t leave a mess behind. Every box made it to the right room, and nothing got banged up.
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Allex J.
Gary checked in with us regularly and made sure we understood each step. He didn’t pass us around or leave us guessing. I appreciated having someone like him to rely on throughout the move.
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Robin C.
This was our second time using City Moving, and we came back for a reason. Billy helped us prep, Andy ran the crew, and Ray, a newer team member, already fit right in. The way they handled the furniture and boxes showed how seriously they took the job.
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Brianna H.
We regularly rely on City Moving for help with campus relocations, and their consistency is what keeps us calling. Both Chads assisted with a departmental move, and they made it a point to check in with me directly. That kind of communication makes a difference. Everything was handled quickly and efficiently, and I never had to worry about tracking them down. Kerri Sutton has also been a huge help on the administrative side. She responds promptly, adjusts to schedule changes without drama, and keeps me in the loop the whole way through.
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Melina M.
I’ve worked with a few different moving companies, but Tony’s crew stood out because of how they handled the details. They communicated clearly, made sure every box went where it belonged, and took their time with the fragile pieces. No one needed to be reminded to double-check labels or walk through the apartment before leaving. The whole team treated the job like it mattered, which made it a better experience from start to finish.
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Norma G.
We had four days to move out before handing over the keys. Chris from City Moving handled our entire 3,400-square-foot home with a level of organization I hadn’t seen in any of our previous moves. He grouped fragile items together, packed kitchen supplies in a way that made them easy to unpack, and made sure our beds were accessible for setup first thing. We were unpacked and settled into the new house 400 miles away before the weekend ended.
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Kairos T.
It started raining right after the crew arrived, and we were worried about tracking water through the house and damaging boxes. Dan and Ryan set up plastic covers at the entry points and kept towels by the door to wipe down anything that got wet. They moved the electronics first to get them safely packed away, and they kept checking that the cardboard boxes weren’t sitting in puddles. Nothing got wet, and nothing was rushed. Thank you for your service.
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Leo L.
I had to move out of a large home around 3,400 square feet and get everything set up across state lines in under a week. The team from City Moving made it happen. One crew handled the full pack-out, and the same crew met me four days later to help unpack. Chris, the lead, wrapped every fragile item himself, packed the truck strategically, and even helped me reassemble furniture at the new place. By Friday afternoon, my kitchen, bedrooms, and living room were already livable. That kind of speed without chaos is rare.
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Alex
We were moving out of a townhome with narrow hallways and a lot of breakables. The team paid close attention to how we wanted things handled, from wrapping glassware to carefully moving our plants. They asked good questions before loading, followed instructions without cutting corners, and stayed in good spirits even through the heavy lifting. It wasn’t just that they worked hard, it was that they listened. That’s what made the difference. Kudos City Moving
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Madison H.
I’m a senior and was feeling overwhelmed trying to organize a downsizing move on my own. Ryan and his crew didn’t just show up and lift things they checked in with me constantly to make sure I was okay with how things were being packed and where they were going. The woman who called the night before (I think her name started with an A) made sure I understood what to expect, and she was the first one through the door the next morning. Her calm energy helped me stay grounded. It was still a big day, but they made it manageable.
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Tiane U.
Michelle helped coordinate my long-distance move and was the one who handled the virtual walk-through for the estimate. She made sure I understood every charge and what was included. Brandon was our driver, and he was excellent. He kept the crew moving efficiently and checked off inventory like he’d done it a thousand times. Everything arrived on schedule and in good condition, and nothing went missing. I felt taken care of the whole time.
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Marcellus M.
Liam and Norman were prepared and right on time. They called the day before and again the morning of. Derrick went out of his way to drop something off I’d packed by accident. The move felt personal, not transactional.
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Tim W.
Andrea managed the crew well and kept things steady even when a scheduling issue popped up. There was a brief mix-up on timing, but once we flagged it, the team fixed it fast. Aside from that, everything was handled professionally.
