What Our Customers Are Saying
4.4 rating out of 4680 reviews
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Anthony W.
If you’ve ever dealt with movers who just want to get the job done fast and leave, you’ll appreciate this crew. They weren’t just strong, they actually cared about doing things right. Andres was leading the team and making sure everything was packed safely. No weird fees, no pressure. They even finished early, which saved me a little money. I felt like I was in good hands the whole time.
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Alessia
So my couch didn’t fit through the door at the new place, and I was ready to cry. But the crew just said, “No problem.” They calmly took it apart, brought it in, and put it back together like nothing happened. I was honestly so relieved. That kind of quick thinking saved the day.
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Phuoc T.
Moving to Pennsylvania for a new job felt like my whole life was flipped upside down. I didn’t know anyone in the city and was already super stressed before the boxes were even packed. But this moving crew made it feel way easier. They showed up right on time, packed my entire apartment like it was nothing, and labeled everything so well I could actually find stuff when I needed it. They even helped arrange my furniture in a way that made my tiny new place feel a lot bigger. That little bit of help made starting over in a new city way less scary. Honestly, I’m really thankful for how much they cared.
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Austin W.
I’d never moved out of the Midwest before, let alone shipped things across the ocean, so when I got a job in Oahu, I had no clue what I was doing. I booked City Moving for the pick-up, mostly hoping they’d just guide me through it and they did way more than that. The crew showed up right on time and broke everything down for me: how the shipping container process worked, what to expect on timing, and what I could do to save a little money on bulkier items. They wrapped all my fragile kitchen stuff individually, bubble-wrapped my TV, and even figured out how to disassemble my awkward IKEA bed without breaking anything. When I unpacked in Hawaii, nothing was broken. Honestly, for a move that big, I expected at least one disaster, but it never came.
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Giselle F.
We moved from Kona to Texas to be closer to family, and the whole thing felt overwhelming at first. But City Moving made it feel less like a nightmare and more like a fresh start. The pick-up crew was friendly, organized, and totally unfazed by the heat or our dog constantly getting in the way. They packed our furniture and boxes so efficiently that they even had time to help us rearrange the living room when we got to Texas. The best part was they gave us a pineapple before leaving Kona, and we planted it. It's growing now, which is such a weirdly beautiful reminder of where we came from.
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Lily W.
When we moved from Maui to Portland, it wasn’t just about getting our stuff there, it was an emotional goodbye to our home of 10 years. City Moving’s team really respected that. They were so careful, especially with things like our kids’ school projects and framed art. Their kindness showed through every step. Once we arrived in Portland, we found a small pineapple they had tucked into one of the kitchen boxes. It might sound silly, but it felt like a little piece of aloha came with us. That extra care made all the difference.
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Christopher G.
I just made the big jump from New York to Hawaii, and honestly, I expected at least something to go wrong, but nothing did. Booking the move was simple, and the customer service folks were patient with all my questions. My movers, Michael and Alex, were early, but it actually helped since I was packed and ready. They were fast but didn’t skimp on quality, and we were done in under two hours. I definitely felt like I got my money’s worth.
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Lanisha W.
Moving has always stressed me out, but this company actually changed how I look at it. I booked them for a move across islands, and from the first email to the final box being unloaded, it was all smooth. When Tom and Ben arrived, I had just finished packing up my last kitchen drawer, and they jumped right in. They packed with care but still moved quickly, never once breaking focus. We were done in two hours flat, and I didn’t have to go searching for anything once I unpacked.
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Alison S.
I didn’t expect them to remember my dog’s name. But when we showed up at the new place, one of them asked if Lola had gotten used to the car ride yet. It sounds small, but when your whole life is boxed up and your routines are wrecked, that kind of thing hits differently. They even put her crate near a window like they knew she’d want to look out.
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JACK E.
Moving from Honolulu to New York could’ve been crazy, but Tommy and Ray made it super easy. The crew showed up on time and packed everything up quickly and carefully, from the fragile stuff to the big furniture. There was a storm that delayed things, but City Moving kept us updated and made sure we didn’t stress. After two weeks, all our stuff arrived safe and sound, and the movers helped us set up the kitchen and living room. Honestly, they were awesome and made the whole move feel like no big deal.
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Amy p.
I had initially booked a move with this company, but I got a call saying my appointment was just for a "survey" and not the full pack-up. I was confused at first but contacted their office to clear it up. They were super helpful and quickly rearranged the pick-up for the same day. Within an hour, Joseph showed up at my place and started packing everything carefully. The team showed up soon after, and Evan arrived as promised to help. Despite the initial mix-up, the team was friendly, professional, and fast. Everything went smoothly in the end, and I really appreciated their flexibility and great service!
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Weston W.
Moving is frustrating. Between the timing, the shipping, and all the stuff I had to pack, I was overwhelmed. But this team handled everything. Andres and the crew were early, wrapped my furniture better than I ever could, and were just really professional without being boring. They even made sure I felt good about how everything was packed before they closed up the truck. Special thanks to Gary and James too, they worked like champs. It was one of those moves that could’ve been a total disaster, but these guys made it feel chill.
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Riley T.
This move was tough. We were going through a lot personally, and it felt like everything was falling apart. But when the movers showed up, they were just... kind. They smiled, checked in with us a lot, and didn’t rush anything. I had some stuff from my mom who passed, and one guy noticed it wasn’t packed well and redid it himself so it wouldn’t break. That honestly meant a lot. At the new place, they helped set up the space and even gave us tips for how to make it feel less cramped. I’ll remember this move for how much they actually cared.
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Cee
I’ve got two little kids and moving with them is a circus. But these movers didn’t act annoyed or rush us. They joked with the kids, helped calm the chaos, and just kept things moving. I hadn’t packed everything and they just rolled with it. Their chill attitude kept me from losing it. Grateful doesn’t even cover it.
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Kip G.
Our move in New York came at a really emotional time, and I honestly wasn’t ready for it. But the movers were patient, respectful, and never rushed us. They took extra care with things like photo albums and keepsakes, and even helped sort out donations we didn’t want to take with us. At the new house, they unpacked everything carefully and made sure it was set up just how we wanted. It felt more like help from friends than just a service. I won’t forget how much easier they made that day.
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Kailanapua Y.
I was dreading this move from Kansas City to Hawaii, mostly because I’d heard so many horror stories about hidden shipping fees and lost boxes. But City Moving really walked me through it. During pick-up, they went over the full price breakdown with me and even showed me how to separate personal essentials into a few extra boxes I could bring on the plane to avoid paying more for volume. They packed my artwork, kitchen gear, and workout equipment so well that even the kettlebells didn’t shift around in the crates. Everything made it to my new place in Oahu on time, in the exact condition it left. I never felt left in the dark, which made a huge difference.
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Bradley W.
We were leaving Maui for LA after ten years, and the idea of leaving was hard enough without the stress of a big move. City Moving treated the job with such care, it actually made saying goodbye a little easier. They were patient with us as we figured out what to ship and what to leave behind, and they packed each room in a way that made it easy to unpack later, especially for the kids. When we got to LA, the movers helped us set up the dining table and bunk beds first, so we’d feel at home quicker. And yes, they gave us a pineapple. Might sound silly, but it made us tear up. It was a small thing, but it mattered.
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Gina U.
I’ve done a move before, and it’s always been stressful. But this time around, City Moving really changed my mind. The office helped me schedule everything smoothly, and Tom and Ben worked like a well-oiled machine. They got through the whole move with no damage and barely any delays. I was shocked when we finished the whole thing in just over two hours.
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Jaden S.
I was honestly expecting at least a few bumps in the road, but this move was way smoother than I thought it would be. Liam and Kevin arrived a little ahead of schedule, but instead of rushing me, they checked in and got started at my pace. They handled my stuff like it was their own and stayed in a good mood the entire time, even when the elevator in my building was acting up. They wrapped up the entire move in under two hours, which still surprises me. Totally worth it.
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Duante
I moved from Arizona to Hilo with a mix of fragile gear and sentimental stuff, and I was nervous about all of it surviving the trip. Luckily, City Moving was the right call. The customer service team answered all my packing questions ahead of time, and when Ben and Alex showed up early, they were polite and patient while I finished up. They wrapped everything with extra care. It took them under three hours, and when I unpacked, nothing was damaged. I was seriously impressed.
