What Our Customers Are Saying
4.4 rating out of 4064 reviews
C
Christopher Y.
Emily and her team showed up and instantly took charge. They told me to relax (which never happens during a move) and got straight to work. No wasted time, no confusion, just pure efficiency. The truck was packed up in no time, and Emily made sure to double-check the checklist so nothing was left behind. Seriously, such a relief during a crazy stressful time. Thank you, Emily & team!
D
Delfred T.
The entire City Moving team was fantastic, but Chris? Absolute rockstar. He kept me updated, packed my stuff like it was his own, and made sure the whole process ran like clockwork. I was moving out of a 3,400 sq ft house, and by noon on Friday, four days later and 400 miles away—most of my new place was unpacked. Unreal. I cannot imagine moving again without these guys.
G
GRACE A.
Our move from Maui to San Francisco was overwhelming, especially since we were downsizing. But City Moving helped us out in ways I didn’t expect. They were on time, polite, and so careful with our stuff. I really appreciated how they helped us organize and pack, making sure everything fit into the new place without any damage. When we got to San Francisco, they not only unloaded everything quickly but also helped us arrange the furniture so it felt like home. It was a smooth experience from start to finish.
I
Ida M.
As a healthcare worker juggling long shifts, the idea of squeezing in a move felt like a nightmare. But City Moving turned it into a breeze! They were incredibly accommodating, offering evening hours and working efficiently without cutting corners. They packed up my one-bedroom apartment in no time, and handled my medical textbooks and equipment with the utmost care. I was really impressed by their punctuality, professionalism, and how they managed to navigate the tight hallways of my building without a hitch. Their flexibility gave me the peace of mind to focus on work while they took care of the heavy lifting. If you’re a busy professional, these are the movers you want.
T
Teresa R.
When the loading dock closed early, I thought we were in for a disaster. But the crew at City Moving took charge and found a solution for the next day. Their customer service was fantastic, and their professionalism was unmatched. They worked efficiently, handled everything with care, and turned a potentially chaotic situation into a stress-free experience. I couldn’t have been more impressed. If you’re looking for movers who know how to handle the unexpected, these are your guys!
R
REMIE P.
Moving to Hawaii was something I’d been planning for months, and I knew it wasn’t going to be easy. But City Moving made the whole experience so much smoother than I expected. From the first phone call, I could tell they knew the ins and outs of island moves. They explained the logistics of shipping to Hawaii and gave me a breakdown of all costs upfront.
J
Jennifer
Moving usually sucks, but City Moving made it so easy! We moved all the way from the Midwest to Hawaii, and I was seriously worried about stuff getting broken. But the only thing that didn’t make it? A coffee mug. No big deal. We shipped wine glasses, paintings, bikes, a giant TV, an Xbox, and even our Keurig, everything arrived perfect. The movers wrapped everything up super well, labeled it, and kept track of it all. Plus, even though shipping over the ocean seemed like it would take forever, our stuff showed up right on time. Huge thanks to the team!
A
Alex
Thirteen years ago, I moved from Oahu to California and left a bunch of my stuff in storage. Finally decided to get it shipped over, and City Moving made it ridiculously easy. From my first call to the final delivery, everything was smooth. The team actually cared, kept me updated, and handled my fragile stuff like it was the Mona Lisa. If I had to do it again (hopefully not for another 13 years), I'd 100% call them.
K
Kyle S.
Best crew we’ve ever had. period.
We move a lot, so we’ve seen our fair share of moving crews. This team? By far the best. Super friendly, really accommodating, and they even helped me rearrange furniture when I changed my mind (multiple times, oops). It made everything so much easier and way less stressful.
B
Brad
I had a bad experience with a different moving company in the past, so I was nervous going into this move. But Ken, Brenda, Kevin, and Dan completely changed my perception of what moving could be. Ken gave me a clear and accurate quote so there were no surprises. Brenda took over from there, making sure I was informed at every step. On moving day, Kevin and Dan showed up right on time, packed everything quickly and carefully, and delivered everything right on schedule, without a single damaged item! Kevin even went the extra mile to help me get settled, and I could tell he truly cared about making the process as easy as possible. I was beyond impressed with this team. Five stars all the way!
L
Larissa
Customer service was top-notch from start to finish. My job relocation was already overwhelming, but City Moving had everything under control. Scheduling? Smooth. Packing? Seamless. Delivery? Shockingly fast. No hiccups, no drama—just a perfectly executed move.
K
Khyla B.
Moving comes with its challenges, and we certainly had ours when the delivery dock shut down early. Thankfully, Ryan and Val were on the case. They immediately handled the situation, rearranging everything and securing a follow-up time for the next day. They worked quickly and treated everything with care. I couldn’t believe how smoothly everything went despite the curveball. Moving from Hawaii to the mainland was way less stressful thanks to their expertise. Huge thanks to the team.
D
Daphnei
This is my third time using City Moving, and I can’t stress enough how great they are. My first move was from California to Hawaii, and I’ve used them for every move since. During my recent move to Hawaii, the crew arrived on time, worked efficiently, and wrapped everything carefully, especially fragile items like glass furniture and antiques. They even gave me advice on how to cut costs, like reducing the number of boxes I shipped, without sacrificing the security of my belongings.
J
Johnnie C.
These guys were fantastic! They arrived fully prepared, had all the supplies ready, and wasted no time getting started. Everything, even the most fragile items, was packed with care. On top of that, they were just really nice people, which made the whole process way less stressful. If you need movers who get the job done right, I’d highly recommend them.
C
Chris W.
I swear, moving always feels like it takes forever, but this time? It felt like it was over in a blink. These guys pulled up with all the packing materials, wrapped my stuff up so well it could survive a tornado, and had everything loaded before I even processed what was happening. No damages, no lost boxes, just a ridiculously smooth move from start to finish. If you hate moving as much as I do, do yourself a favor and call these guys.
D
Deby J.
These reviews sound solid, but if you want them to sound more like they’re coming from a casual, down-to-earth young adult, I’d tweak them to feel a bit more natural, less formal, and more storytelling-focused. Here’s a refined version with that tone:
J
Jayce M.
After a nightmare experience with another moving company, I was really skeptical about hiring movers again. But City Moving? Total game-changer. They showed up early at my San Francisco apartment, fully prepped with all the supplies they needed. I was nervous about my heirloom china set, but they treated it like it was their own family treasure—no stress, no damage. The best part? They kept checking in throughout the move to make sure I was good with everything. Now that I’m moving to Oahu, I already know who I’m calling. No more second-guessing movers for me!
T
Timothy R.
Relocating for work is already stressful, but add a tight schedule, and it’s a recipe for chaos. Thankfully, City Moving came highly recommended, and now I get why. They handled everything from coordinating with building management, working around strict high-rise moving rules, and packing my office gear and artwork with care. Even when last-minute changes popped up, they rolled with it. By the time they were done, my new space was set up exactly how I wanted. What should have been a hectic day turned into an easy, stress-free move.
C
Christy
I’ve had some terrible moving experiences in the past, so I wasn’t expecting much. But Gary and his crew? Game-changers. No shady hidden fees, no sketchy quotes. Andres kept everything on track, and the whole crew worked fast without cutting corners. It was, hands down, the least stressful move I’ve ever had.
M
Marichka I.
The crew that delivered my stuff went above and beyond. Not only did they put everything exactly where I wanted it, but they also took the time to answer my questions and walk me through everything before they left. Moving to Jacksonville was stressful enough—these guys made it way easier!
