What Our Customers Are Saying
4.4 rating out of 4680 reviews
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Steve B.
Moving across the ocean with a toddler and a dog? Recipe for disaster, right? Nope. City Moving absolutely nailed it. The crew in Seattle showed up calm, organized, and patient. They even helped us pre-pack a few essentials (snacks, crib parts, dog food) in a separate “open first” box. When our stuff landed in Oahu, the crib was already put together. I’m not saying they’re miracle workers, but I didn’t cry once. That’s saying a lot.
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Susan W.
I’ve done moves within the same city that were messier than this one. James and Nathan handled my Reno-to-Maui relocation like they’d done it a thousand times. I was stressed about my gaming gear (triple monitors, tower, speakers you know the deal), but they packed it all with surgeon-level precision. Every box was labeled with stuff like “open first” or “delicate electronics,” which made unpacking on the island way easier. They even gave me a heads-up on how the timeline would work once the container left the mainland. Professional, friendly, and shockingly chill for people handling my life in boxes.
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William O.
Moving from Portland to Hilo on a budget with a roommate sounds like a setup for chaos, but City Moving made it fun? Somehow, yes. They walked us through every cost upfront and even gave advice on how to pack and label stuff so we’d avoid arguments later. Our boxes came with labels like “Jess’s tea hoard” and “Sara’s 9,000 chargers.” Still laughing about it. Everything arrived safe, nothing broken, and we’re still friends. That’s the real win.
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Griselle N.
We move often, and this crew was easily the best we’ve ever worked with. They were friendly, easygoing, and super helpful even when I kept changing my mind about where to put things. Their flexibility made a huge difference and took a lot of stress off our shoulders.
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Bernadette
The entire team at City Moving was absolutely good, from the initial coordination and beyond at every step of the move. Chris was so communicative throughout the whole process, constantly keeping me in the loop. He made sure my things were packed safely and carefully, and honestly, he did most of the packing himself. He treated my belongings like they were his own. I would HIGHLY recommend City Moving to anyone, and I honestly can't imagine moving again without their team. They turned what is usually a super stressful process into a smooth, seamless experience. I was in a 3400 sq ft home, and by noon on Friday, just four days later and 400 miles away, I had most of my new house set up and unpacked. It was incredible. Such a fantastic team!
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Angelica V.
It was just a move from Kapolei but you wouldn’t know it by how carefully the team treated my stuff. Sean and Harry wrapped my couch like it was a museum piece and took apart my bookshelf with surgeon-level focus (and no missing screws, which is a miracle). They even helped plug in the Wi-Fi before they left. Seriously, who does that? These guys were above and beyond.
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Nicole
My daughter got into UH Mānoa and we waited until the last possible minute to deal with the move. City Moving came in like the cool-headed MVPs we didn’t deserve. They packed everything in San Jose, shipped it over, and somehow timed it so it arrived the same day she checked in. Her guitar, her mirror, her ten thousand little dorm things, everything arrived flawless. And they carried it all up to her dorm without breaking a sweat. Parents of procrastinators, take note.
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Jason M.
This was my first move living alone across town in San Diego, but it felt big. Lisa and Tim showed up with the kind of calm, confident energy I desperately needed. They handled everything with care, especially my electronics and dishes, but what stood out was how human they were. Lisa kept checking in like a friend (“Want this in the office or bedroom?”), and Tim somehow reassembled my platform bed faster than I took it apart. Halfway through unloading, the sky cracked open yet they stayed upbeat and totally unfazed. I ended the day exhausted but weirdly happy. They made a short move feel like a big win.
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Brittany A.
My Boston studio wasn’t huge, but it was full of fragile stuff. I warned City Moving, and they took me seriously. My monitor and tablet were packed like museum glass. They even built a little “plant box” with airflow holes and padding so my pothos and monstera could make it to Maui safely. I opened the box and they were alive, thriving even. I didn’t expect to get emotional over houseplants, but here we are. They totally nailed it.
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Jordan H.
Shipping vintage records, a turntable, and a few collector guitars from the mainland to Honolulu gave me legitimate anxiety. These aren’t just expensive, they’re irreplaceable. But City Moving showed up like they knew exactly what was at stake. They had custom crates ready for the guitars, packed my records between foam like they were Grammy winners, and one of the guys even double-checked the humidity packs I’d stuck in the sleeves. When I unpacked, not one warped edge, not one scratch. If you’ve got music gear, trust me, these are your people.
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Nana L.
I really appreciated the support I got during my military move from Illinois to Virginia. Military relocations can be complicated, but City Moving handled it with care and professionalism. Bob and Sarah were especially helpful. They were responsive, organized, and clearly experienced with these types of moves. They made what could’ve been a logistical nightmare so much easier.
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Craig L.
Our delivery team went above and beyond. They didn’t just drop things off they made sure each item was exactly where it needed to be, took time to answer questions, and reviewed everything with me before heading out. They really made our Jacksonville move feel a lot less overwhelming.
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Paloma C.
I had a pallet of tools and gear coming into Kaneohe for a garage build, and I was fully expecting a "here’s your stuff, good luck" type situation. But nope, the City Moving driver walked each item up our steep driveway and helped stage them like we were prepping for a magazine shoot. My dog barked the entire time like he was auditioning for a security system, but the driver just kept smiling. Respectful, helpful, and clearly unfazed by canine chaos.
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Katarina N.
Moving from Houston to Honolulu with two little kids and a dog is something I don’t recommend unless you have backup and thankfully, we did. City Moving was that backup. They packed strategically, so the important stuff (snacks, toys, dog bed) was easy to grab, and they kept us in the loop the whole time. No radio silence, no wondering if our stuff had fallen off the map. Just steady updates that made the chaos feel strangely manageable.
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Whitney M.
It was 95 degrees in Pasadena the day we moved. I was melting by 10 a.m. But Chris and Alex? Unstoppable. They kept a steady pace, stayed hydrated, and still managed to be friendly and upbeat. I had a bunch of delicate stuff and they wrapped everything with serious care. They also kept checking in like, “You good with how this is going?” which made me feel totally looked after.
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Diana S.
I’ve got a thing for vintage cameras and high-end audio gear, which means I was internally screaming through most of my move. But Sam and Eric handled it like seasoned pros. They packed each piece with serious care, double-checked every box before sealing it, and made me feel like my collection was in the safest hands possible. You could tell they actually cared, rare and super appreciated.
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Brad S.
I was headed to Oahu on a military assignment, and I’ve done enough moves to expect at least one disaster. Not this time. City Moving knew all the military requirements and handled it like clockwork. The crew was fast, sharp, and respectful. No cutting corners, no dumb delays. They even scheduled delivery on a weekend so I had time to unpack before reporting in. Military folks: do yourself a favor and hire these guys.
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Maili
This was hands down one of the best moves we’ve had. Thomas, Henry, Andrea, and the rest of their team stayed in constant communication and were incredibly organized. They worked fast, kept things neat, and handled both trucks like it was no big deal. Can’t recommend this crew enough serious professionals.
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Joe
We had a tricky office move with a lot of bulky furniture, but everything went like clockwork. Marky was especially great at reassembling everything quickly, and James and Andy made sure everything was loaded, moved, and placed perfectly. Super efficient and skilled. highly recommend them for more complex moves.
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Kyle N.
Moving from Tokyo to Oahu with a container full of sentimental and oddly specific kitchen gadgets? Mildly terrifying. Customs paperwork? Worse. But City Moving made it feel manageable instead of maddening. They talked me through each step like a calm airport pilot. “We’ll be cruising at 35,000 feet, no stress.” The crews on both ends were total pros, and the thing I was most scared about but it arrived without a single scratch. They even reassembled it better than we ever had. Kind of embarrassing, actually.
