What Our Customers Are Saying
4.4 rating out of 4064 reviews
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Ken C.
As a healthcare professional, I don’t have a lot of free time. Moving was the last thing I wanted to deal with on top of my long shifts. Luckily, this company was super accommodating, they offered evening hours and worked so efficiently, I barely had to lift a finger. They packed my whole apartment, and they even took extra care with my medical textbooks and equipment. The best part? They handled everything without a hitch, even with narrow hallways and no elevator. If you’re a busy professional, this team is a lifesaver.
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Braydon G.
We just moved from Kauai to Dallas, and they made it way less stressful than I expected. I was super worried about our fragile stuff, especially our piano, but they packed everything with care and kept us updated the whole way. When we got to Dallas, everything was perfect, not a scratch on anything, including the piano! They even helped us set up the furniture exactly how we wanted it. I really appreciate how they made a long-distance move feel so effortless. Definitely using them again next time.
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Jaya D.
My girlfriend and I were stressing about moving from O'ahu to California, but City Moving made the whole thing surprisingly easy. From the first call, I could tell we were in good hands. They were responsive, kept us in the loop the entire time, and showed up on moving day exactly when they said they would. The crew was not only fast, but they also handled our things especially the fragile stuff. Everything arrived safely, and I didn’t have to worry about a thing.
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Laura S.
Relocating to Hawaii was something I’d been planning for months, but I was honestly worried about how complicated it would be. Thankfully, City Moving made it way smoother than I expected. From the first call, I could tell they were experts in island moves. They gave me a clear breakdown of the costs and explained all the details about shipping to Hawaii. The team was super careful, wrapping everything meticulously, even the smaller things like my kitchen appliances and fragile artwork. They worked efficiently, staying on top of my building’s elevator schedule and making sure there were no delays. When everything arrived, it was in perfect condition, no scratches or dents. I was beyond impressed and will definitely trust them with my next move.
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Dave
Transferring from Hilo to Portland had me on edge because I wasn’t sure how everything would hold up during the move, but they exceeded all my expectations. The crew was on time, had all the equipment ready, and took great care with our belongings. Even though it took a couple of weeks for everything to arrive, there wasn’t a single issue. They were friendly, fast, and organized, getting everything unloaded and set up in no time. I couldn’t have asked for a smoother experience!
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Don
I’ve moved a lot in my life, but this one was by far the best. I had a ton of heavy furniture and fragile electronics, and I was pretty worried about how everything would hold up during our move from Houston to Maui. But this crew had it all under control. They worked like a dream team, each person knew exactly what to do. They even helped me take apart my kids’ bunk beds and put them back together at the new place. When it was time to unpack, they didn’t just drop everything off and leave, they even helped organize things, asked about my preferences, and stayed until everything was set up just right. You could tell they really cared about making my new house feel like home.
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Kasia O.
We had to relocate temporarily during a big renovation, which meant everything had to go into storage for a while. The team packed up all our belongings with extra care, knowing it’d be a few months before we saw them again. When it was time to move back in, they made sure everything went smoothly. They even remembered how we wanted the furniture arranged from the first time around, saving us so much time. They made a stressful situation so much easier, and their friendly demeanor made it all feel like a breeze.
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Joe M.
Our move hit a major snag when the loading dock shut down unexpectedly, and I honestly had no idea how we’d get everything done. But Eric and Jason totally saved the day. They kept calm, reassessed the situation, and came up with a new plan that worked perfectly for the next day. They showed up on time, worked fast, and treated all our belongings with the utmost care. What really stood out was their customer service, they made everything feel manageable, even when things were out of our control. Big props to them for turning a stressful situation into something smooth.
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Dillon D.
Moving from Oahu to Chicago had me worried about long-distance damage, especially with some of our larger furniture and fragile kitchen stuff. But the City Moving crew showed up on time, packed everything quickly and securely, and even disassembled and reassembled our furniture with ease. Everything arrived in perfect condition, right on schedule. Once we were in, they helped us rearrange everything and make sure the place felt like home. So grateful for their hard work and professionalism!
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Jesse V.
My boyfriend had to move super last-minute for work, and this team was a total lifesaver. They fit him in on short notice and came with all the supplies needed. They moved fast, but didn’t cut any corners, treating everything like it was fragile. Whether moving from Big Island or shipping stuff to Hawaii, they made the whole process smooth and stress-free, helping him start my new chapter without any headaches.
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Darwin G.
I had this really complicated double shipment from Hawaii to Alaska, and I didn’t even know where to start. But City Moving made everything so much easier. From the first time I called, they explained everything in a way I could actually understand. They helped me figure out the best way to pack things to save money, and they were super careful with all my fragile stuff, wrapping everything perfectly. When it all got to Missouri, everything was in perfect condition. Honestly, I couldn’t have asked for better service.
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Hicks
Used City Moving three times now, including my move to Hawaii, and I can honestly say they’re the best. The first time I worked with them was when I moved from California to Hawaii, and ever since, I’ve trusted them for every move. The team is always on time, and they handle everything with care. During my move to Hawaii, they packed everything perfectly, even my fragile glass furniture and antiques. They also gave me great tips on how to save on shipping costs, like reducing the number of boxes I shipped. The whole process was smooth, and I never had to worry about anything getting damaged. I’ve recommended City Moving to everyone I know, and I’ll continue to use them for any future moves.
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Robert R.
We had a major issue when the delivery site’s loading dock unexpectedly closed, but the City Moving crew didn’t panic. Instead, they came up with a solution on the spot and made sure everything got taken care of the next day. They kept their cool and worked fast, making sure every piece was treated with the utmost care. Their problem-solving skills and professionalism turned a stressful situation into a smooth one. I couldn’t have asked for a better experience.
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Curtis Y.
Moving from Lanai to Boston seemed like it would be chaotic, but City Moving made it totally stress-free. The crew was so professional and friendly, packing everything carefully, including electronics and delicate items. I was really impressed by how everything arrived in perfect condition with no damage. They also helped us unload, unpack, and even reassemble some furniture. Their attention to detail was spot on, and we couldn’t have asked for better service.
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Jasmine M.
Moving from Maui to San Francisco was kind of a big deal especially since we were downsizing into a smaller apartment. But honestly, City Moving made it way easier than I expected. They didn’t just pack our stuff; they helped us organize everything so it fit perfectly into the new space. The team was right on time, super professional, and packed everything with care. Once we got to San Francisco, the movers unloaded everything like it was no big deal and even helped us rearrange the furniture to make the apartment feel like home. AWESOME experience for me.
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Konner
My husband and I were nervous about moving my grandma’s antique china cabinet, but this crew totally crushed it. They carefully took it apart, wrapped everything up, and then reassembled it at the new place, whether it was from a condo in Waikiki or from LA to Maui. They were so patient and took extra care with everything, which made me feel like my stuff was in really good hands. If you’ve got fragile or sentimental things to move, I’d 100% recommend them.
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Camilo B.
I scheduled a last-minute pick-up to Hilo with City Moving, and they were super cool about it. The team showed up right on time, ready to go with blankets for my furniture. They worked together like a well-oiled machine, finishing ahead of schedule and even helping me set up my bed frame before they left. I’m glad I went with them!
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Jenni
This company didn’t just help us move, they made it a pleasant experience. My elderly parents were downsizing from a house they’d lived in for 30 years in Hilo, Hawaii, and I thought it was going to be super emotional and stressful. But the team was so efficient and compassionate. They chatted with my parents, listened to their stories, and treated their belongings like treasures. They even helped us sort through things for donation. By the time the move was done, my parents were smiling and relaxed, which I honestly didn’t think would be possible.
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Carrie
The delivery dock closing early was a major hiccup in our move, but Ryan and Val handled it like absolute pros. They didn’t just go with the flow, they got creative and figured out a solid backup plan. The next day, they were on time, worked quickly, and made sure everything was safely packed. What impressed me the most was how calm and focused they stayed, even when things were less than ideal. Moving from Hawaii to the mainland felt so much easier thanks to their professionalism and great attitude. I’m seriously thankful for their hard work.
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Candid M.
Moving from Honolulu to New York sounded like a stressful journey, but City Moving turned it into a smooth process. Tommy and Ray were amazing, they showed up on time, worked efficiently, and were super careful with everything, from fragile dishes to heavy furniture. Even though there were some delays thanks to a storm, the team kept us in the loop and made sure we weren’t worried about anything. When everything finally arrived after two weeks, it was in perfect condition. They even helped us set up the kitchen and living room.
