What Our Customers Are Saying

4.4 rating out of 4064 reviews

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Karen B.
From start to finish, these guys were amazing. I was worried about moving a huge piano and some fragile heirlooms, so I called them. Jen was super chill and made me feel better about it. When moving day came, the team showed up with all the right stuff, pads, blankets, straps, you name it. They wrapped everything up carefully and took their time, making sure nothing got ruined. Watching them move the piano through a narrow hallway was like watching a pro team do their thing. Even with the long drive from Maui, everything showed up in perfect condition. They even helped me rearrange furniture when we got to the new place. It’s rare to find movers who care this much, so I really appreciate it.
3 months ago
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Kristina H.
I was honestly a little lost when I had to coordinate a double shipment from Hawaii to Alaska. But City Moving was a lifesaver. The team walked me through everything and made sure I understood the whole process, which was a huge relief. They helped me figure out ways to cut down on shipping costs without compromising the safety of my stuff. I really appreciated how proactive they were, before I even thought about it, they were already offering tips on how to save. The whole team was incredibly careful with my items, especially the fragile ones, and they made sure everything arrived in Alaska on time and in perfect condition. I couldn’t have asked for a smoother experience.
3 months ago
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Alan K.
We hit a bit of a snag when the loading dock closed earlier than expected, but the crew didn’t miss a beat. They immediately made arrangements to come back the next day, no stress or hassle involved. Crew were total pros, keeping the pace high while making sure nothing got damaged. They were flexible, fast, and really saved the day for us. I’m definitely keeping their contact for the future!
3 months ago
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Robert
I was really nervous about moving from my little studio in Pearl City to across Knox County, Illinois. But this team made me feel like I was moving out of a mansion! They packed everything carefully, even taking apart and reassembling my loft bed without missing a beat. They were so efficient, and when they set up my new place, they made sure everything felt just right. The attention to detail was impressive, every corner of my new home looked great. If you're moving, no matter how big or small, these guys will treat it like it’s their top priority.
3 months ago
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Bobby
Our move from Kauai to Seattle had been on our minds for weeks, especially because we had a lot of fragile items like fine china and a huge book collection. But Manuel, Carlos and the team were amazing. They packed everything carefully and efficiently, and even with the long journey, everything arrived safe and sound. We’re so thankful for how easy they made this whole process!
3 months ago
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Talia S.
Big thanks! So, my move from Kauai to San Diego didn’t start great, the truck was about 30 minutes late because of a flat tire. I was kinda annoyed, but the team kept me updated, and that made me feel a lot better. When they finally showed up, James and Carlos were awesome. They were fast, efficient, and funny. They packed everything carefully and even labeled the boxes for me. By the end of the day, what could’ve been a huge headache turned into a pretty easy move.
3 months ago
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Michael B.
After a nightmare experience with another moving company a few years ago, I was hesitant to trust anyone this time. But City Moving totally restored my faith in movers. They showed up early at our San Francisco apartment, fully prepared with all the supplies they needed. They worked hard to pack everything securely and took extra care with my heirloom china set. What impressed me the most was how they kept me updated throughout the whole process. They asked questions, made sure I was happy with the setup, and were so polite and professional. I’ll never consider another company, especially now that we’re moving to Oahu, Hawaii. Great job!
3 months ago
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Susan M.
I had a pretty complicated move involving two shipments from Hawaii to New Jersey, and I wasn’t even sure where to start. City Moving made everything so much easier. From the second I contacted them, I could tell they knew what they were doing. They explained the double shipment process in a way that actually made sense. The team was super organized, careful with my stuff, and even helped me figure out how to pack things more efficiently to save on costs. I had a lot of fragile items, and they wrapped everything perfectly. When it arrived in Alabama, everything was in perfect condition. Their knowledge of the shipping process was so helpful.
3 months ago
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Charles S.
I’ve moved a bunch of times, and usually, it’s all kinds of chaos, delays, broken stuff, and confusion. But this team was different. From booking to unloading the last box, everything went perfectly. The movers showed up early, fully ready, and even had extra supplies just in case. They carefully took apart my big furniture and put it back together at the new place without me having to do anything. They were experienced and treated my stuff like it was their own.
3 months ago
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Ben R.
Harold and his crew were not only super fast, but they were also really friendly, which made a huge difference. It felt like I had friends helping me move instead of random strangers. They packed my boxes of books like pros and even kept the fragile ones separate. When we got to my new place, they gave me awesome advice on how to set up the furniture to make the most of the space. Moving day, which I was dreading, turned into a fun experience thanks to them!
3 months ago
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Tianna D.
The pickup service from City Moving was amazing. The crew was super professional and got everything from Hawaii to Ohio exactly how they said they would. Andres made sure everything ran smoothly, and the team worked hard to stay on schedule. They wrapped all my furniture really carefully, and the final bill was exactly what I was quoted. Totally awesome experience!
3 months ago
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Barbara J.
Another company bailed on me at the last minute, and I was left scrambling to find movers. But these guys totally saved the day! They squeezed me into their schedule last minute, and showed up ready to handle my mess of an unorganized packing job. Whether it was moving across San Francisco or shipping stuff from Honolulu to the mainland, they stayed upbeat and kept things running smoothly all day long. They took such good care of my stuff, and I’m so grateful they turned what could’ve been a disaster into an easy move.
3 months ago
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Linda L.
You guys, I'M SO HAPPY! They worked fast, but most importantly, they worked carefully. The quote they gave me was spot-on, and the final price felt totally fair for the effort they put into my move. They didn’t rush anything, and everything was handled with care. I was really impressed.
3 months ago
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Valen A.
I had a double shipment to coordinate from Hawaii to Alaska and I didn’t know where to start. City Moving was the solution to my problems. The team took care of everything from start to finish. They patiently explained the specifics of moving from Hawaii to Alaska, which involved multiple shipments. They helped me figure out how to reduce shipping costs while still ensuring that my belongings would be safely packed and protected for the journey. What I appreciated most was their proactive approach, before I could even think about it, they were already providing tips on how to minimize any potential costs. The entire team was careful and respectful of my items, taking extra precautions for fragile things. They also made sure to stay on schedule, so I never felt rushed or out of the loop. The best part? Everything arrived in Alaska on time and in perfect condition, even after multiple shipments. It’s not easy managing a long-distance move like this, but City Moving’s team made the entire process seamless. They are absolute professionals, and I would recommend them to anyone needing a reliable moving service, especially for complex moves to or from Hawaii and Alaska.
3 months ago
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April V.
Guys were fantastic, super careful with my belongings. What really stood out was how considerate they were, always checking in to see if I needed anything. They took the time to make sure everything was in place just how I wanted it. It’s not just about getting the job done for them; they care about making sure their customers feel comfortable. You can really tell they go the extra mile.
3 months ago
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Maryia N.
They wrapped my antiques carefully and even gave me tips on how to arrange the furniture at the new place. The whole thing went off without a hitch, and nothing got scratched. Honestly, it was way smoother than I thought it’d be. Huge thanks to the crew!
3 months ago
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Jenette
I was concerned about the cost, but I’m so glad they offered a competitive rate without sacrificing service quality. The movers showed up with friendly attitudes and worked tirelessly to complete everything on time, even with the move from Seattle, Washington, to Kona, Hawaii. They even helped me figure out the best layout for our furniture in the new space. It’s rare to find a company that combines affordability with exceptional service, but they nailed it! This was our first time using professional movers, and I was nervous about entrusting strangers with our belongings. However, from the first phone call, the team at City Moving made me feel at ease. They explained their entire process, answered all of my questions, and gave me a transparent quote with no hidden fees. On moving day, the crew showed up exactly on time, professionally dressed, and ready to work. They were courteous, introduced themselves, and explained what they would be doing.
3 months ago
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Phi P.
Moving from a high-rise in Miami to a ranch in Maui was a huge change, but City Moving made it super easy. I was especially worried about my baby grand piano and antique dining table. These guys took extra care, disassembling the piano and packing it perfectly for the long trip. When we got to Bozeman, they not only reassembled the piano, but they even tuned it! My dining table arrived without a scratch, too. They also unloaded everything into my barn while I focused on getting the house ready. It did cost a little more than I expected because of the extra work, but it was totally worth it for how careful they were.
3 months ago
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Sunshine C.
Booking was super easy! I called with a few questions and the staff was super chill, helping me through everything. Moving from Honolulu to the Big Island seemed like it was gonna be stressful, but these guys made it so easy. Sam and Derrick showed up on time and got to work right away. They were really skilled, everything was packed carefully, and they moved fast.
3 months ago
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Diana W.
I was worried about the cost of moving, but I’m so thankful they offered a great rate without skimping on service. The movers showed up with big smiles and worked nonstop to get everything done on time, moving us from Seattle to Kona, Hawaii. They even helped me figure out the best way to arrange the furniture in our new place. It’s not every day you find a company that balances affordable pricing with top-notch service, but these guys totally nailed it!
3 months ago
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