What Our Customers Are Saying
4.4 rating out of 4064 reviews
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Makiko L.
City Moving delivered our seasonal shipment to our Oahu home, and they were fantastic. Even with low-hanging trees and narrow streets to navigate, they made it work without a hitch. Everything arrived in perfect condition, and I couldn’t be happier. Mahalo to the team for their great service!
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River M.
It could've been super stressful, but they made everything go smoothly. The team packed everything carefully and kept things on track, even when a storm caused some delays. Our stuff arrived safely in New York after two weeks, and the movers went the extra mile by helping us set up our kitchen and living room. We were really impressed with how professional and kind they were throughout the whole move.
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Ari N.
It was a big transition for us Moving from Hawaii to New York, but City Moving made the process so much easier. From the start, their customer service was outstanding. The team was professional, friendly, and efficient. They took care to pack our belongings securely, ensuring that nothing would be damaged during the move. When we arrived in New York, the movers were there to help us unpack and set everything up. They even helped us place furniture and adjust our layout until it was just right.
Their kindness made the move feel much less stressful. The pineapple they gave us as a gesture of aloha was a wonderful touch. City Moving truly made our cross-country move an enjoyable experience. Thank you for everything!
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Zeke B.
We moved our family from Waimea to Seattle and I'm so thankful for this amazing moving company. They were super careful with all our furniture and stuff, making sure nothing got damaged. When some of our bigger furniture wouldn't fit through the door, the crew stayed calm and figured out how to get everything in. They worked quickly, and their attention to detail was awesome. Our kids could focus on settling in while the team took care of everything. We'll definitely use them again and highly recommend them for any move on the island!
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Allen R.
They made my cross-country move way easier than I thought, especially with their pick-up service. The team was on time, super friendly, and really efficient. They packed everything carefully, including fragile items, so nothing got damaged. I was impressed by how fast they worked without cutting any corners. They were upfront about the costs with no surprises, and the whole thing was really well-organized. It was a great experience all around.
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Paul
I honestly had such a chill moving experience. Booking was super easy, and the office crew was really friendly. Movers showed up a bit early, like 30 minutes ahead of schedule but it wasn’t a big deal at all. They were quick, super nice, and really took care of my stuff. I had everything packed up and ready to go, so there was no downtime. They had everything unloaded in just about two hours. Honestly, it was way smoother than I expected!
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Joye A.
We’re a family of five moving from Arizona to Lihue, and it was our first big move. They had huge crates that fit all our furniture, kids’ bikes, and even surfboards! The driver was super chill and gave us time to double-check everything. Totally worth the price I’ve paid for. Thanks guys
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Sandra K.
I was kind of expecting a lot more stress, but everything was so well-organized, and the team paid attention to every detail, not just the big stuff. Moving is hard enough, having a team that truly cares makes all the difference.
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Kelvin G.
City Moving turned it into a smooth and enjoyable process. From our first phone call to the final delivery, the team was nothing short of exceptional. They communicated clearly and were always available to answer any questions we had. The crew arrived on time and worked efficiently to pack up all our belongings, making sure everything was securely wrapped and protected.
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Noah S.
What really stood out was their honesty. There were no hidden fees, just a straightforward quote that they stuck to. The pick-up process was quick, and everything arrived in Illinois without a scratch. I couldn’t have asked for a better moving experience. Highly recommend City Moving’s pick-up service for anyone looking for a smooth, stress-free move!
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Patrick R.
After living in Portland for over 10 years, my family and I were moving to a new home in the Big Island and I was a little worried about how my furniture and fragile items would hold up. From the moment I called, this team was so responsive and professional. They showed up right on time and walked me through the whole process. When the loading dock was occupied, they didn’t panic, just called the management and found a quick solution.
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Anthony N.
Moving my surf shop inventory from Waikiki was way way easier than I'd thought. They had big crates that fit my surfboards and racks perfectly. Plus, their team gave me solid advice on securing the odd-shaped items. Everything arrived in perfect condition, no dings!
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Kris W.
My parents were downsizing from their house in Idaho to a retirement community in San Diego. The team was so nice and patient, especially with all the antiques we needed to move. They even helped arrange the furniture in the crate so nothing would shift during transport. Really appreciated their attention to detail!
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Amy M.
On packing day, the crew was quick but thorough and all our boxes were carefully labeled. They even used eco-friendly materials, which I really appreciated. When we got to Honolulu, the crew didn’t just unload our stuff, they made sure to place everything exactly where we wanted it. From start to finish, the whole process went off without a hitch, and it was all thanks to their professionalism and attention to detail. I couldn’t be happier with how smooth everything went.
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Ezra A.
I was pleasantly surprised by how smooth the entire process was. The team showed up on time and immediately got to work. Andres was the team leader, and he kept everything organized and on track from moving to Hawaii from Manhattan. What I loved most was the lack of hidden fees. Everything was itemized and explained in advance. The movers worked efficiently, wrapping and loading my furniture with care. They stayed well within the estimated time, which saved me money. Fantastic service you guys.
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Mikayla C.
City Moving made our long-distance move from Chicago to the Big Island feel effortless, but we did encounter a tricky situation with our oversized furniture. A few of our pieces were too large for the stairwell in our new home, and the movers had to carefully dismantle and reassemble them in order to get them inside. While this was a bit time-consuming, the team handled it with great patience and expertise. Additionally, the communication regarding timing could have been clearer, but the quality of service made up for it. Overall, we are extremely satisfied with their service and would highly recommend them.
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John
Moving into our new home was a huge deal for our family, especially because we had several fragile and high-value items, like antique furniture and heirloom glassware. But these movers were amazing. They handled everything with such precision and care, wrapping each piece meticulously and making sure nothing got damaged in the process. They treated our belongings with the utmost respect, like they were their own, but at the same time, they kept a friendly and approachable attitude throughout the day. Their care and professionalism really put us at ease during such a big transition.
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Donny M.
Gary and his crew, especially driver Juan, were super polite and professional. They made the transfer process go really smoothly, and I could tell they were working hard. The only downside was that some of my fragile items were mishandled and got damaged, which was a bummer. Still, the overall service was great, and I’m thankful for them.
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Soraya L.
I had to move on short notice and honestly didn’t know where to start. Fortunately, this company responded to my inquiry immediately, providing a clear and fair price quote right away. The next day, they arrived, evaluated all my belongings, and worked hard to get everything packed and moved in record time. Their speed, efficiency, and attention to detail were impressive. The pricing was fair, and they handled everything with the utmost care. I’m so grateful for their quick response and outstanding service.
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Jasper C.
Moving to Hawaii was something I had been planning for months, and I knew it wouldn’t be simple. With City Moving, it turned out to be a far more pleasant experience than I expected. From the very first phone call, I could tell that this company was well-versed in handling island moves. They not only helped me understand the complexities involved with shipping to Hawaii but also gave me a clear breakdown of the costs. One of the things that stood out was how the team took the time to wrap each item carefully, even the small things I hadn’t considered, like my delicate kitchen appliances and fragile art pieces. Their packing methods were top-notch.
During the actual move, they kept things moving efficiently, never wasting any time, and at the same time, being very mindful of my building’s restrictions. They coordinated with my apartment’s elevator schedule, ensuring everything went smoothly without delays. I was amazed at how they fit all my belongings into the containers perfectly. When everything arrived in Hawaii, my belongings were intact, and there wasn’t a single scratch or dent on anything. City Moving has truly earned my trust, and I’ll be using them for my next move, wherever it may take me.
