What Our Customers Are Saying
4.4 rating out of 4681 reviews
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Trishs
Downsizing after my kids left for college was a huge challenge. I was leaving behind a big house in Makakilo and moving into a much smaller condo in Delaware. But City Moving made it feel manageable, even enjoyable. They helped me sort through decades of stuff, suggesting what could be donated or stored, and treated my keepsakes with the utmost care. When it came time to get everything into my new space, they worked tirelessly to make my condo feel like home. What could have been a stressful emotional rollercoaster turned into a smooth and easy transition. I’m so grateful for their help!
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James S.
The team was friendly and respectful, making the whole experience feel easy. I never once worried about my stuff during the move because I knew it was in good hands. I’ve recommended City Moving to all my friends and family, and I’ll definitely continue using them for any future moves. If you want a moving company you can trust, look no further!
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Laura S.
We've used this moving company twice now, first when I moved from California to Oahu and again for a local move. Both times, they exceeded my expectations. I remember the first time, I was a little nervous, but the crew (shoutout to Eric and Kona!) were total pros. They carefully packed all my things and made sure everything was exactly where I wanted it when we got to the new place. The team was always on time, and they made the whole process feel smooth and organized. This second time, I was confident it would be just as good and I wasn’t disappointed! They took care of everything once again. Even Edward, the coordinator, was a huge help with making sure everything was lined up perfectly. Honestly, if you’re looking for movers in Hawaii, these guys are the ones to call.
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Rebecca P.
Let’s be real, moving is the worst. But the City Moving team? Absolute legends. Mae, Richie, Chad, and Rico were crazy fast, ridiculously careful, and had the best energy. It kinda felt like the Harlem Globetrotters showed up to move my house . Everything got done perfectly, and I couldn’t be happier.
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Logen E.
The first time I used them, a couple of small things went missing, not great, but nothing major. This time? Flawless. They kept me updated, everything arrived in one piece, and I even convinced a friend moving from Maui to Pennsylvania to use them. He had the same great experience. City Moving, you’ve officially earned my trust.
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Giovanno
They showed up, got everything moved fast, and there were zero issues. Honestly, that’s all I wanted. If you need a straightforward, reliable moving crew, these are your people.
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Ann P.
We had a tricky move with a ton of office furniture, but this crew handled it like pros. Jordan was a wizard at reassembling everything, and Max and Leo were just as awesome. Super efficient, super skilled, and they made sure every last detail was handled. If you’ve got a complicated move, these are the people you want.
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Patrice F.
Honestly, I wasn’t sure what to expect since I had never used a moving company before, but City Moving really surprised me. From the start, they were super professional and prepared. They packed everything with such care, even the fragile items I thought were beyond repair. Every single piece of furniture, glassware, and delicate item was secured as if it was their own. The prices were really fair, and given how easy they made the whole experience, I couldn’t have been more impressed. If you want a stress-free move where everything gets to the new place in perfect condition, this is the company you want.
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Rafael G.
I’ve moved antique furniture before, but nothing as delicate as my grandmother’s china cabinet and mahogany dining set. The movers were seriously on point, every single piece was wrapped in blankets, shrink-wrapped, and handled like fine china. My new home is on a hillside, so getting everything up to the second floor was a challenge. But the team didn’t even flinch. They hoisted my large sectional sofa through a window (because the stairs couldn’t fit it), and not a single scratch on anything. Plus, when I got the final bill, there were no surprise fees for that extra work. The cost was totally fair, and the service was so personalized. This was definitely a move I won’t forget.
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THERESA N.
We ran into a little issue when the delivery location’s loading dock closed earlier than expected, but the team handled it like pros. They quickly figured out a plan to finish the move the next day, and everything went smoothly. Andrew, Eric, Ryan, and Jason were awesome, careful, and calm under pressure. I couldn’t have asked for a better crew.
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Leslie F.
I was really impressed by how careful they were with all my belongings, even small things like kitchen appliances and art pieces. Their packing game is top-notch! On moving day, they kept everything on schedule, worked efficiently, and even coordinated with my apartment’s elevator schedule. When everything arrived in Hawaii, my stuff was in perfect condition, not a scratch on anything. I can’t say enough good things about them. They’ve earned my trust, and I’ll definitely be using them again for my next move, wherever that may be!
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Robert E.
I moved from San Diego to Big Island, and I just wanna give a shoutout to everyone who helped. They were super professional and kept me updated the whole time, which made the whole process way less stressful. Seriously appreciate it!
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Mcbryan
I was totally clueless about moving my cars and everything else from Colorado to Hawaii, but then I found George at City Moving. He was so helpful and actually answered the phone when I had questions (which, let’s be honest, is rare these days). George, Mike, and James made the whole process a breeze—everything went smoothly with zero issues. Highly recommend!
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Patricia A.
Not gonna lie, I fully expected my stuff to show up late. But City Moving somehow got it here early. And instead of just dumping everything, they called ahead, showed up on time, and even set my stuff up like they actually cared. Who does that anymore?? Definitely telling my family to use them.
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Lou P.
Moving is usually a nightmare, but Dan and Ryan made it feel effortless. They were super fast, extra careful with our stuff, and you could tell they actually cared about doing a great job. Huge thanks, guys!
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Joseph
From start to finish, this move was a great experience. The team was friendly, professional, and well-organized, which made everything run smoothly. They worked efficiently but never rushed, ensuring that everything was packed and transported safely and securely. I was especially impressed with their attention to detail and willingness to accommodate any last-minute requests I had. Moving is never fun, but these guys made it as painless as possible. I’d absolutely recommend City Moving to anyone looking for a reliable and stress-free moving experience.
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Alihyana
This was one of the best customer service experiences I’ve ever had, period. From the initial coordination to the final box being unloaded, this team took care of everything. They worked with efficiency and precision, making sure nothing was left to chance. Every single person I spoke with was helpful, friendly, and clearly an expert at what they do. If you need a professional, reliable, and hardworking team for your move, look no further. I highly recommend them!
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Wes R.
Moving is a nightmare, but Ethan made it so much easier. He kept me updated, made sure my furniture arrived in perfect condition, and actually cared about making the process smooth. If you need a mover who actually goes above and beyond, ask for Ethan.
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Chang
We were moving from a historic Victorian house in Charleston to a much more modern home, and let me tell you, I was nervous about the move. A lot of the furniture had sentimental value and wasn’t exactly lightweight. But these movers? They were absolute pros. They wrapped everything so carefully and even double-checked with us to make sure they were putting things where we wanted them in the new house. The level of care they showed our furniture was honestly better than I expected, and they were so accommodating about the whole process.
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Jo D.
When our move hit a huge snag and the loading dock unexpectedly closed early, I was bracing for chaos. But Andrew, Eric, Ryan, and Jason jumped into action, quickly coming up with a plan to finish the move the next day. Their professionalism and quick thinking saved the day. They worked hard, were careful with our belongings, and still kept everything on track. It felt like they had everything under control the entire time. I was so happy how they handled things.
