What Our Customers Are Saying

4.4 rating out of 4681 reviews

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Isaiah S.
What I appreciated the most was how they gave me options to save money, like packing some things myself and reducing the number of boxes I shipped. The whole process was smooth, and my belongings arrived on time, in perfect condition, exactly as I had left them. Moving can be stressful, especially to a place like Hawaii, but City Moving made it simple. I would recommend them to anyone looking for a hassle-free experience!
4 months ago
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Jim W.
I’m so glad we hired City Moving for our move. We’ve moved a few times in the past, but this was the first time everything went smoothly. The movers were friendly and efficient, and they really seemed to care about doing the job right. They took extra care with our antiques and delicate items, and I was blown away by how quickly they got everything packed up and delivered. They even helped set up our furniture in the new place!
4 months ago
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Carlos C.
I was kinda nervous about hiring movers, but I’m so glad I picked these guys. They were a little late, but at least they called to let me know! Reuben and George were awesome. super fast, super careful, and they got everything packed up and unloaded in just six hours. Couldn’t be happier! Thanks again, George and Ryan, you guys rock!
4 months ago
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Larry G.
We had no idea who to trust for our move from Mililani, Hawaii to Texas, but my son recommended City Moving, and they did NOT disappoint! I packed most of my stuff myself, but they made sure things like my speakers and pictures were extra secure. When we got to Texas, the delivery guy even placed everything where we could easily unpack it. Super professional, super kind, and overall a really smooth move. A few tiny things got damaged, but that was totally on me for not packing them better. If you need a solid moving company, call City Moving!
4 months ago
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Lashawna S.
I’ve moved a lot over the years, and let me tell you, this was by far the best moving experience I’ve ever had. From the very first phone call to the final box being unloaded, every single person I interacted with was friendly, professional, and eager to help. They treated my belongings like they were their own, which gave me such peace of mind. Every time I had a question or concern, they responded immediately and handled it with ease. Plus, they actually made the move fun, who knew that was even possible? Moving is usually a nightmare, but this crew made it so much easier. If I ever move again, I won’t even consider using another company.
4 months ago
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Christopher Y.
Emily and her team showed up and instantly took charge. They told me to relax (which never happens during a move) and got straight to work. No wasted time, no confusion, just pure efficiency. The truck was packed up in no time, and Emily made sure to double-check the checklist so nothing was left behind. Seriously, such a relief during a crazy stressful time. Thank you, Emily & team!
4 months ago
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Delfred T.
The entire City Moving team was fantastic, but Chris? Absolute rockstar. He kept me updated, packed my stuff like it was his own, and made sure the whole process ran like clockwork. I was moving out of a 3,400 sq ft house, and by noon on Friday, four days later and 400 miles away—most of my new place was unpacked. Unreal. I cannot imagine moving again without these guys.
4 months ago
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GRACE A.
Our move from Maui to San Francisco was overwhelming, especially since we were downsizing. But City Moving helped us out in ways I didn’t expect. They were on time, polite, and so careful with our stuff. I really appreciated how they helped us organize and pack, making sure everything fit into the new place without any damage. When we got to San Francisco, they not only unloaded everything quickly but also helped us arrange the furniture so it felt like home. It was a smooth experience from start to finish.
4 months ago
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Ida M.
As a healthcare worker juggling long shifts, the idea of squeezing in a move felt like a nightmare. But City Moving turned it into a breeze! They were incredibly accommodating, offering evening hours and working efficiently without cutting corners. They packed up my one-bedroom apartment in no time, and handled my medical textbooks and equipment with the utmost care. I was really impressed by their punctuality, professionalism, and how they managed to navigate the tight hallways of my building without a hitch. Their flexibility gave me the peace of mind to focus on work while they took care of the heavy lifting. If you’re a busy professional, these are the movers you want.
4 months ago
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Teresa R.
When the loading dock closed early, I thought we were in for a disaster. But the crew at City Moving took charge and found a solution for the next day. Their customer service was fantastic, and their professionalism was unmatched. They worked efficiently, handled everything with care, and turned a potentially chaotic situation into a stress-free experience. I couldn’t have been more impressed. If you’re looking for movers who know how to handle the unexpected, these are your guys!
4 months ago
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REMIE P.
Moving to Hawaii was something I’d been planning for months, and I knew it wasn’t going to be easy. But City Moving made the whole experience so much smoother than I expected. From the first phone call, I could tell they knew the ins and outs of island moves. They explained the logistics of shipping to Hawaii and gave me a breakdown of all costs upfront.
4 months ago
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Jennifer
Moving usually sucks, but City Moving made it so easy! We moved all the way from the Midwest to Hawaii, and I was seriously worried about stuff getting broken. But the only thing that didn’t make it? A coffee mug. No big deal. We shipped wine glasses, paintings, bikes, a giant TV, an Xbox, and even our Keurig, everything arrived perfect. The movers wrapped everything up super well, labeled it, and kept track of it all. Plus, even though shipping over the ocean seemed like it would take forever, our stuff showed up right on time. Huge thanks to the team!
4 months ago
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Alex
Thirteen years ago, I moved from Oahu to California and left a bunch of my stuff in storage. Finally decided to get it shipped over, and City Moving made it ridiculously easy. From my first call to the final delivery, everything was smooth. The team actually cared, kept me updated, and handled my fragile stuff like it was the Mona Lisa. If I had to do it again (hopefully not for another 13 years), I'd 100% call them.
4 months ago
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Kyle S.
Best crew we’ve ever had. period. We move a lot, so we’ve seen our fair share of moving crews. This team? By far the best. Super friendly, really accommodating, and they even helped me rearrange furniture when I changed my mind (multiple times, oops). It made everything so much easier and way less stressful.
4 months ago
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Brad
I had a bad experience with a different moving company in the past, so I was nervous going into this move. But Ken, Brenda, Kevin, and Dan completely changed my perception of what moving could be. Ken gave me a clear and accurate quote so there were no surprises. Brenda took over from there, making sure I was informed at every step. On moving day, Kevin and Dan showed up right on time, packed everything quickly and carefully, and delivered everything right on schedule, without a single damaged item! Kevin even went the extra mile to help me get settled, and I could tell he truly cared about making the process as easy as possible. I was beyond impressed with this team. Five stars all the way!
4 months ago
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Larissa
Customer service was top-notch from start to finish. My job relocation was already overwhelming, but City Moving had everything under control. Scheduling? Smooth. Packing? Seamless. Delivery? Shockingly fast. No hiccups, no drama—just a perfectly executed move.
4 months ago
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Khyla B.
Moving comes with its challenges, and we certainly had ours when the delivery dock shut down early. Thankfully, Ryan and Val were on the case. They immediately handled the situation, rearranging everything and securing a follow-up time for the next day. They worked quickly and treated everything with care. I couldn’t believe how smoothly everything went despite the curveball. Moving from Hawaii to the mainland was way less stressful thanks to their expertise. Huge thanks to the team.
4 months ago
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Daphnei
This is my third time using City Moving, and I can’t stress enough how great they are. My first move was from California to Hawaii, and I’ve used them for every move since. During my recent move to Hawaii, the crew arrived on time, worked efficiently, and wrapped everything carefully, especially fragile items like glass furniture and antiques. They even gave me advice on how to cut costs, like reducing the number of boxes I shipped, without sacrificing the security of my belongings.
4 months ago
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Johnnie C.
These guys were fantastic! They arrived fully prepared, had all the supplies ready, and wasted no time getting started. Everything, even the most fragile items, was packed with care. On top of that, they were just really nice people, which made the whole process way less stressful. If you need movers who get the job done right, I’d highly recommend them.
4 months ago
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Chris W.
I swear, moving always feels like it takes forever, but this time? It felt like it was over in a blink. These guys pulled up with all the packing materials, wrapped my stuff up so well it could survive a tornado, and had everything loaded before I even processed what was happening. No damages, no lost boxes, just a ridiculously smooth move from start to finish. If you hate moving as much as I do, do yourself a favor and call these guys.
4 months ago
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