What Our Customers Are Saying
4.4 rating out of 4064 reviews
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Stephen B.
I needed a last-minute pick-up for Hilo, and City Moving came through without any problems. The team showed up right on time with all the gear they needed. Watching them work was impressive—they moved like a well-oiled machine, like they'd been doing this together forever. They actually finished ahead of schedule and even helped me set up my bed frame before they left. I'm really glad I got to experience their awesome service!
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Alonso G.
My move from Kauai to San Diego was stress-free, thanks to this incredible team. The crew that was led by Mark, were down to earth, patient and efficient. They packed everything with great care and made sure nothing was left behind. The communication from the office was excellent, with regular updates on timing and delivery. Everything arrived on time and in perfect condition. I couldn’t be happier with the service provided!
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Janelle T.
The pick up service was exceptional. I had never moved such a long distance before, and I wasn’t sure what to expect. The team arrived exactly when they said they would and took care of everything, from packing my boxes to carefully loading my furniture. They were careful with my fragile items and took time to ensure everything was wrapped properly before transporting to San Francisco. The pick-up was organized, and the crew made sure everything was securely loaded onto the shipping container. I appreciated how easy they made the process, and I felt confident that my belongings were in good hands. The entire experience was streamlined and stress-free.
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Kali N.
This company turned what could’ve been a stressful move into an easy, even enjoyable experience. We were moving out of our first home in Maui, which was emotional, but their team was so kind and helpful through the whole thing. They packed everything carefully, labeling boxes so unpacking was a breeze. I was especially touched by how they wrapped up sentimental stuff like photo albums and keepsakes without me even asking. They also helped us clean up the old place before they left, which was a huge lifesaver since we were on a tight schedule. At the new house, they set up the furniture exactly how we wanted, and didn’t leave until we were totally happy with everything. Their attention to detail and care made all the difference!
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Kian H.
I had a pretty complicated move, with a bunch of stuff coming from different places, and City Moving totally nailed the pick-up. The team was super organized and got everything packed up without any issues. They handled bulky stuff, like big furniture and appliances, like pros. The pick-up was on time, and they made sure everything was securely packed for the journey. They kept me updated throughout, and answered all my questions. Honestly, I couldn’t have asked for a smoother pick-up, and I’d definitely use City Moving again for any future moves.
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Zev O.
Moving from Chicago to the North Shore of Oahu was a big deal, but this moving company made it way smoother than I imagined. From start to finish, they were super efficient and made sure everything went perfectly. They packed everything up really carefully, and when they got to Oahu, they unloaded everything quickly and without any issues. They even helped set up our patio furniture and hang a few pictures, which was a nice surprise. Moving always stressful, but this crew made the whole thing so much easier. I’d definitely use them again.
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Paisleigh L.
Moving from Denver to Dallas was smooth sailing thanks to City Moving. They coordinated everything perfectly, and the whole experience was completely hassle-free. Totally worth every penny!
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Maggie
We moved our family from Waimea to Kapaa recently, and I’m seriously so grateful for this moving company. They took great care with all our things, and nothing got damaged during the whole move. Things got tricky when we realized that some of our bigger furniture wouldn’t fit through the door, but the crew stayed calm and figured out creative ways to get it inside. They worked quickly, and honestly, they made everything go way faster than I thought it would. My kids could focus on settling into the new house while the team handled everything. If we move again, we’re definitely calling these guys.
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Ken W.
I booked City Moving just a few days before our move, and they gave me a great price. Unfortunately, the team had to be rescheduled last minute due to a callout, which meant our move started in the afternoon instead of the morning. At first, I was a little concerned, but Leo and his crew made up for it with their speed and care. They worked quickly, but didn’t cut any corners when it came to taking care of our stuff. I was thinking of knocking off a star for the timing change, but honestly, their excellent service made up for it. Totally satisfied!
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Kylese M.
They helped my parents with their move, and it was wonderful. They responded quickly to our request, provided a fair price, and showed up on time. They carefully evaluated everything that needed to be moved, packed it with care, and worked patiently to make sure the move was done right. The pricing was exactly as quoted, and their kindness and professionalism made all the difference.
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Debbie M.
I’m really into sustainability, so I loved that this company uses recyclable crates. Moving all my art supplies and pottery from Lahaina to Arkansas was a breeze. The team was super knowledgeable and gave great tips on how to keep my fragile items safe. Everything showed up without a scratch. Major thumbs up!
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Roxie G.
Shipping my stuff from Maui to Nevada ended up being way easier than I expected. I was nervous about how everything would get moved between the islands, but they handled all the logistics, and everything arrived safe and on time. It was honestly a smooth process the whole way through. If you’re doing any inter-island moves, I’d highly recommend this company.
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Angels
We had to move during a heavy rainstorm, which was pretty stressful. But these guys were seriously prepared for anything. The crate was delivered right on time, and the team made sure we stayed dry while loading everything up. They even helped us cover things to keep them safe from the rain. Lifesavers! I honestly don’t know what we would’ve done without them.
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Timothy C.
I had to move at the last minute, Harry and Tom came to the rescue. Their team was fast, organized, and professional, turning what could’ve been a stressful situation into a smooth experience. Couldn’t be happier with how everything went.
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Pam R.
They didn’t just pack my artwork, they completely protected it. Each sculpture was wrapped in multiple layers of foam and put into custom crates, so I didn’t have to worry about anything shifting during transport. They even used climate-controlled storage while waiting for the next leg of the journey. When everything finally arrived in Kauai, I was amazed—there wasn’t a single chip or scratch on any of my pieces. If you’ve got fragile or valuable items to move, City Moving is your go-to.
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Michelle
This company didn’t just help us move, they made a daunting experience into a pleasant memory. My elderly parents were downsizing from a home they had lived in for over 30 years in Hilo, Hawaii, and the emotional weight of the move was heavy. The team was efficient, compassionate, and treated my parents’ belongings like treasures. They even helped us organize a donation pile for items my parents no longer needed but wanted to send to a good home. By the end of the move, my parents were smiling and relaxed, something I didn’t think was possible. I’m so grateful for their kindness and professionalism.
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Sage H.
Moving out of my studio apartment in Pearl City, Hawaii to a one-bedroom across Knox Country, Illinois was a daunting task for me as I didn’t have much experience with moving. This company treated my small move with the same level of care and professionalism as if it were a mansion. The team arrived early, packed up my limited but cherished belongings, and handled every item like it was priceless. They even disassembled and reassembled my tricky loft bed, which I thought would be a hassle. Despite the small scale of the move, they were meticulous and ensured everything was placed exactly where I wanted in the new apartment. It was refreshing to see such dedication, and I’ll definitely use them again when I upgrade my space.
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Wyatt W.
If you're looking for movers who are all about honesty, look no further. I was really impressed with how clear they were about pricing, no hidden charges! Andres led a team of four movers who worked hard and made sure my stuff was packed up safely. They even finished ahead of schedule, which saved me money. Overall, a really awesome experience for me.
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Joaquin C.
Moving from Lanai to Denver was way easier than I thought, thanks to City Moving. The movers were super chill and packed everything up really fast without messing anything up. They made sure all our stuff was safe during the move. Once we got to Denver, they didn’t just dump the boxes, they actually helped set everything up how we wanted. Plus, they gave us a pineapple as a gift, which was such a cool touch. Honestly, City Moving really went above and beyond to make us feel at home. Totally recommend them if you're moving long-distance!
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Rosalie C.
Moving from North Carolina to Nevada was a huge task, but the movers made it a lot easier. The office staff was amazing and explained everything from the start. Michael and Chris showed up on time, were really friendly, and helped me take apart some furniture. The whole move took just 2 hours, and nothing was damaged. I’ll definitely keep them in mind for next time!
