What Our Customers Are Saying
4.4 rating out of 4064 reviews
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Robin C.
I picked up things from Colorado to Hawaii, and I was a little nervous, but these guys were amazing. They walked me through everything and were so polite. They showed up on time, even offered to help with last-minute packing, and were super careful with my stuff. They got everything moved in just 2 hours, and everything was settled so quickly. I’m really grateful for their help!
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Coco M.
Moving from our beachfront home in Kailua to a new house in Maui was a daunting prospect, especially since we own several valuable pieces of art and antique furniture. Their team was incredibly professional and thorough. Before packing began, they conducted a detailed walkthrough to assess our items and discuss special handling requirements. Brought custom crates for our artwork and took extra precautions with our antique koa wood dining set, wrapping it in several layers of protective material. Watching their team work was like watching a group of artists, they treated every item as if it were irreplaceable.
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Mary A.
Helping my parents downsize from their longtime home in Waikiki to an assisted living community was an emotional journey, but City Moving made it easier for everyone involved. Their packers were not only professional but incredibly compassionate. They took the time to carefully pack my parents’ most cherished items, including fragile family heirlooms, and reassured them every step of the way. The team also helped set up their new apartment, arranging furniture and unpacking essentials to make it feel like home.
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Sutton B.
This was my second time using City Moving, and once again, they didn’t disappoint! The first time was for a cross-country move, and this time was local. Both times, the team was organized, friendly, and extremely professional.
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Felicity K.
Our move from Maui to Chicago was daunting, especially since it involved generations of fragile heirlooms that hold deep sentimental value. They arrived with calm confidence that immediately put us at ease. They carefully wrapped my grandmother’s antique vases, triple-checked that every piece of china was protected, and even labeled boxes to help us prioritize unpacking. Their respect and care made this more than a move, it was a preservation of our family history. Thank you so much!
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Callahan B.
We had a nightmare experience with a different moving company years ago, so I was hesitant to trust anyone this time. I’m so glad I gave City Moving a chance because they restored my faith in professional movers. They showed up early at our apartment in San Francisco, equipped with all the necessary supplies, and worked tirelessly to make sure every item was packed securely.
They took extra care with my heirloom china set, which has been in my family for generations. What really stood out was they updated me throughout the process, asking questions and ensuring I was happy with the arrangements. The movers were polite, knowledgeable, and clearly took pride in their work. I’ll never consider another company for future moves especially now that we're moving to Oahu, Hawaii. Great job!
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Dangelo B.
City Moving was recommended to me by a friend, and after my recent move from Hawaii to the mainland, I can see why they’re so highly praised. The move itself was more complicated than I anticipated because I had a few extra-large pieces of furniture and several fragile items. I was concerned about how these would be handled during the long journey from Hawaii to California, but the City Moving team was absolutely wonderful.
From the moment they arrived, they were professional, polite, and quick to assess the best way to handle everything. They wrapped and packed my furniture with precision and ensured that everything was securely loaded for transport. Throughout the entire process, I received timely updates on my shipment’s status, and I felt like I was always in the loop. They even provided me with a clear cost breakdown before the move, and the final bill was exactly what I was quoted, no surprises, which was a huge relief. When everything arrived, I was thrilled to see that everything was in perfect condition. It’s not easy coordinating a move like this, but City Moving made it look effortless. I would recommend them in a heartbeat to anyone looking to move to or from Hawaii.
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Jacob G.
Moving into our new home was a huge deal for our family, especially because we had several fragile and high-value items, like antique furniture and heirloom glassware. But these movers were amazing. They handled everything with such precision and care, wrapping each piece meticulously and making sure nothing got damaged in the process. They treated our belongings with the utmost respect, like they were their own, but at the same time, they kept a friendly and approachable attitude throughout the day. Their care and professionalism really put us at ease during such a big transition.
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Aaron C.
Moving into a tiny home on the Big Island was so much easier thanks to Elena and her team. They packed everything really well and even helped us figure out how to use our space more efficiently. The communication was great, and they really paid attention to every little detail. Mahalo!
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Douglas W.
We moved our small library collection to Kauai with David’s team. They packed every book with so much care, and not one got bent or damaged. David was great at keeping me updated, and the team worked super efficiently. Couldn’t be happier with the service!
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Matthew J.
I had a tight schedule for my move to Seattle, and I was honestly worried about hidden fees and extra charges. But Kevin and his team were awesome. Everything was clear from the start, no surprises. They were fast but careful with my stuff, and nothing got damaged. I’m really glad I chose them.
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Anabela C.
The communication throughout the move was great, and everything was on time. The only thing I’d change is the amount of paper they used to wrap my stuff, it felt like a lot! Maybe they could find a more eco-friendly way to do it, but otherwise, everything went well.
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Pam L.
I’ve had multiple moves across the country over the last 15 years, each with its challenges. City Moving was awesome, super professional and patient, and they found affordable ways to make everything work. We were really happy with the outcome, and I’m definitely recommending them to anyone who’s looking to move.
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Virginia S.
This company has been my go-to for years. This time, they helped me move into a historic plantation home on Maui. The team arrived right on time dressed professionally and quickly assessed the best way to pack and transport my belongings. They were incredibly careful with my antiques and artwork, wrapping each piece meticulously. Over the years, I've used their services several times, and their professionalism always stands out. I’ll recommend them all over again!
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Trevor
I recently opened a fitness studio in Honolulu and needed to move a ton of gym equipment from my home to the new space. Arnold and his team were incredible. They carefully loaded all the weights, machines, and mats, ensuring nothing got scratched or dented. Their efficiency saved me so much time and stress. Everything was set up perfectly at my studio.
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Olivia R.
When my landlord informed me at the last minute that my lease was ending, I was in full panic mode. I only had a couple of days to find a moving company, pack everything, and relocate to my new apartment. Thankfully I found these guys, and they absolutely saved me. Despite the short notice, they managed to fit me into their schedule and showed up exactly when they said they would. They packed everything quickly but carefully and loaded it all into their truck like true professionals. Even though it was a rushed move, they treated my things with the utmost care. They stayed late to make sure I was completely settled in my new place. I’ll never forget how they came through for me when I needed them most!
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Hadley A.
Moving from Hilo to Chicago was like an adventure and City Moving made it super easy. The movers came on time, and they packed all our stuff really fast. They were so careful with our fragile things, like my favorite toys and the glass plates. They told us everything that was happening, which made me feel so much better. When we got to Chicago, they helped us unpack and even set up my room with my bed and books just how I like it!
The movers were really nice and happy the whole time, and that made us feel good. They even gave us a pineapple as a surprise gift, which was so cool! City Moving made everything go so smoothly, and we were really happy. We would totally tell our friends to use them if they need to move!
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Yan R.
We had delicate art pieces to transport. They had the right equipment and were very cautious. Worth it for the price.
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Inka M.
I hired City Moving for a move within Honolulu, and they were fantastic. Moving in the city can be tricky with tight streets and parking challenges, but their team handled it all with ease. They arrived on time, carefully packed and transported my furniture, and even reassembled items at my new apartment. Their efficiency and attention to detail saved me a lot of time and stress. If you're moving within the city, I highly recommend!
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Kaysen H.
Relocating from Kapolei to Kailua was a breeze. Kalele and Jerrad were punctual, professional, and handled everything with care. Would definitely hire them again for our move!
