What Our Customers Are Saying
4.4 rating out of 4681 reviews
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Konner
My husband and I were nervous about moving my grandma’s antique china cabinet, but this crew totally crushed it. They carefully took it apart, wrapped everything up, and then reassembled it at the new place, whether it was from a condo in Waikiki or from LA to Maui. They were so patient and took extra care with everything, which made me feel like my stuff was in really good hands. If you’ve got fragile or sentimental things to move, I’d 100% recommend them.
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Camilo B.
I scheduled a last-minute pick-up to Hilo with City Moving, and they were super cool about it. The team showed up right on time, ready to go with blankets for my furniture. They worked together like a well-oiled machine, finishing ahead of schedule and even helping me set up my bed frame before they left. I’m glad I went with them!
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Jenni
This company didn’t just help us move, they made it a pleasant experience. My elderly parents were downsizing from a house they’d lived in for 30 years in Hilo, Hawaii, and I thought it was going to be super emotional and stressful. But the team was so efficient and compassionate. They chatted with my parents, listened to their stories, and treated their belongings like treasures. They even helped us sort through things for donation. By the time the move was done, my parents were smiling and relaxed, which I honestly didn’t think would be possible.
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Carrie
The delivery dock closing early was a major hiccup in our move, but Ryan and Val handled it like absolute pros. They didn’t just go with the flow, they got creative and figured out a solid backup plan. The next day, they were on time, worked quickly, and made sure everything was safely packed. What impressed me the most was how calm and focused they stayed, even when things were less than ideal. Moving from Hawaii to the mainland felt so much easier thanks to their professionalism and great attitude. I’m seriously thankful for their hard work.
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Candid M.
Moving from Honolulu to New York sounded like a stressful journey, but City Moving turned it into a smooth process. Tommy and Ray were amazing, they showed up on time, worked efficiently, and were super careful with everything, from fragile dishes to heavy furniture. Even though there were some delays thanks to a storm, the team kept us in the loop and made sure we weren’t worried about anything. When everything finally arrived after two weeks, it was in perfect condition. They even helped us set up the kitchen and living room.
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Karen B.
From start to finish, these guys were amazing. I was worried about moving a huge piano and some fragile heirlooms, so I called them. Jen was super chill and made me feel better about it. When moving day came, the team showed up with all the right stuff, pads, blankets, straps, you name it. They wrapped everything up carefully and took their time, making sure nothing got ruined. Watching them move the piano through a narrow hallway was like watching a pro team do their thing.
Even with the long drive from Maui, everything showed up in perfect condition. They even helped me rearrange furniture when we got to the new place. It’s rare to find movers who care this much, so I really appreciate it.
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Kristina H.
I was honestly a little lost when I had to coordinate a double shipment from Hawaii to Alaska. But City Moving was a lifesaver. The team walked me through everything and made sure I understood the whole process, which was a huge relief. They helped me figure out ways to cut down on shipping costs without compromising the safety of my stuff. I really appreciated how proactive they were, before I even thought about it, they were already offering tips on how to save. The whole team was incredibly careful with my items, especially the fragile ones, and they made sure everything arrived in Alaska on time and in perfect condition. I couldn’t have asked for a smoother experience.
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Alan K.
We hit a bit of a snag when the loading dock closed earlier than expected, but the crew didn’t miss a beat. They immediately made arrangements to come back the next day, no stress or hassle involved. Crew were total pros, keeping the pace high while making sure nothing got damaged. They were flexible, fast, and really saved the day for us. I’m definitely keeping their contact for the future!
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Robert
I was really nervous about moving from my little studio in Pearl City to across Knox County, Illinois. But this team made me feel like I was moving out of a mansion! They packed everything carefully, even taking apart and reassembling my loft bed without missing a beat. They were so efficient, and when they set up my new place, they made sure everything felt just right. The attention to detail was impressive, every corner of my new home looked great. If you're moving, no matter how big or small, these guys will treat it like it’s their top priority.
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Bobby
Our move from Kauai to Seattle had been on our minds for weeks, especially because we had a lot of fragile items like fine china and a huge book collection. But Manuel, Carlos and the team were amazing. They packed everything carefully and efficiently, and even with the long journey, everything arrived safe and sound. We’re so thankful for how easy they made this whole process!
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Talia S.
Big thanks!
So, my move from Kauai to San Diego didn’t start great, the truck was about 30 minutes late because of a flat tire. I was kinda annoyed, but the team kept me updated, and that made me feel a lot better. When they finally showed up, James and Carlos were awesome. They were fast, efficient, and funny. They packed everything carefully and even labeled the boxes for me. By the end of the day, what could’ve been a huge headache turned into a pretty easy move.
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Michael B.
After a nightmare experience with another moving company a few years ago, I was hesitant to trust anyone this time. But City Moving totally restored my faith in movers. They showed up early at our San Francisco apartment, fully prepared with all the supplies they needed. They worked hard to pack everything securely and took extra care with my heirloom china set. What impressed me the most was how they kept me updated throughout the whole process. They asked questions, made sure I was happy with the setup, and were so polite and professional. I’ll never consider another company, especially now that we’re moving to Oahu, Hawaii. Great job!
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Susan M.
I had a pretty complicated move involving two shipments from Hawaii to New Jersey, and I wasn’t even sure where to start. City Moving made everything so much easier. From the second I contacted them, I could tell they knew what they were doing. They explained the double shipment process in a way that actually made sense. The team was super organized, careful with my stuff, and even helped me figure out how to pack things more efficiently to save on costs. I had a lot of fragile items, and they wrapped everything perfectly. When it arrived in Alabama, everything was in perfect condition. Their knowledge of the shipping process was so helpful.
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Charles S.
I’ve moved a bunch of times, and usually, it’s all kinds of chaos, delays, broken stuff, and confusion. But this team was different. From booking to unloading the last box, everything went perfectly. The movers showed up early, fully ready, and even had extra supplies just in case. They carefully took apart my big furniture and put it back together at the new place without me having to do anything. They were experienced and treated my stuff like it was their own.
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Ben R.
Harold and his crew were not only super fast, but they were also really friendly, which made a huge difference. It felt like I had friends helping me move instead of random strangers. They packed my boxes of books like pros and even kept the fragile ones separate. When we got to my new place, they gave me awesome advice on how to set up the furniture to make the most of the space. Moving day, which I was dreading, turned into a fun experience thanks to them!
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Tianna D.
The pickup service from City Moving was amazing. The crew was super professional and got everything from Hawaii to Ohio exactly how they said they would. Andres made sure everything ran smoothly, and the team worked hard to stay on schedule. They wrapped all my furniture really carefully, and the final bill was exactly what I was quoted. Totally awesome experience!
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Barbara J.
Another company bailed on me at the last minute, and I was left scrambling to find movers. But these guys totally saved the day! They squeezed me into their schedule last minute, and showed up ready to handle my mess of an unorganized packing job. Whether it was moving across San Francisco or shipping stuff from Honolulu to the mainland, they stayed upbeat and kept things running smoothly all day long. They took such good care of my stuff, and I’m so grateful they turned what could’ve been a disaster into an easy move.
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Linda L.
You guys, I'M SO HAPPY! They worked fast, but most importantly, they worked carefully. The quote they gave me was spot-on, and the final price felt totally fair for the effort they put into my move. They didn’t rush anything, and everything was handled with care. I was really impressed.
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Valen A.
I had a double shipment to coordinate from Hawaii to Alaska and I didn’t know where to start. City Moving was the solution to my problems. The team took care of everything from start to finish. They patiently explained the specifics of moving from Hawaii to Alaska, which involved multiple shipments. They helped me figure out how to reduce shipping costs while still ensuring that my belongings would be safely packed and protected for the journey. What I appreciated most was their proactive approach, before I could even think about it, they were already providing tips on how to minimize any potential costs. The entire team was careful and respectful of my items, taking extra precautions for fragile things. They also made sure to stay on schedule, so I never felt rushed or out of the loop. The best part? Everything arrived in Alaska on time and in perfect condition, even after multiple shipments. It’s not easy managing a long-distance move like this, but City Moving’s team made the entire process seamless. They are absolute professionals, and I would recommend them to anyone needing a reliable moving service, especially for complex moves to or from Hawaii and Alaska.
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April V.
Guys were fantastic, super careful with my belongings. What really stood out was how considerate they were, always checking in to see if I needed anything. They took the time to make sure everything was in place just how I wanted it. It’s not just about getting the job done for them; they care about making sure their customers feel comfortable. You can really tell they go the extra mile.
