What Our Customers Are Saying
4.4 rating out of 4064 reviews
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Gia E.
We recently relocated to a small art studio in West Virginia, and I was particularly concerned about my paintings and sculptures. This company was recommended by a friend, and I couldn’t be more grateful for the referral. They sent a team that clearly had experience with delicate items, bringing specialized packing materials and custom crates for my larger pieces. I watched them wrap my canvases and handle my sculptures with such precision and respect, it was like they were transporting museum artifacts. When we arrived at my new space, they carefully unpacked and even helped arrange everything in a way that complemented the studio’s layout. Their professionalism and genuine care for my work were beyond anything I expected. I’m already planning to hire them again.
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Ember L.
Our move hit a major snag when the loading dock unexpectedly closed on us. I expected chaos, but Eric and Jason remained calm and quickly pivoted to a new plan for the next day. Their work ethic was outstanding, they were on schedule, fast, careful, and thorough. Beyond their physical efforts, their customer service was top-notch, making a stressful situation feel manageable. An awesome service worth a good review
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Winnie G.
There were a few bumps in the road, like some of the boxes being labeled wrong, which caused a little confusion when unloading. But the movers were quick to fix it, and they made sure everything ended up in the right rooms. On top of that, we had to change our delivery address at the last minute, but the company was super flexible and handled the change without any issues. The price was exactly what we were quoted, and honestly, the professionalism of the team really helped make up for those small hiccups.
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Dylan C.
We moved from Phoenix to Honolulu, and James and Frank did a good job, though we had a little issue with timing. We had to switch the move date last minute, but they were cool about it. They showed up on time, but unloading took a little longer because of traffic. They kept us updated, though, and once we got everything, it was all in place just how we wanted it. The price was fair too!
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Nayeli H.
We were moving from Oahu to Chicago and were kinda worried about the long distance and our stuff getting damaged. The movers were on time and packed everything up quickly and carefully, even the heavy stuff and fragile kitchenware. They even took apart some furniture and put it back together for us. Our stuff arrived in Chicago on time, and everything was in great condition. The movers even helped us move some furniture around as we were getting settled. We’re so grateful for how smooth everything went with City Moving!
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Paul L.
We’ve used City Moving a few times for seasonal moves, and they always impress. This time, they handled a shipment of our household goods to our vacation home. Even though there were narrow roads and ferry logistics to deal with, they made it look easy. The team was polite, efficient, and super careful when unloading. What I love about City Moving is how consistent they are. Whether it’s a small delivery or a big move, they treat everything with the same level of care.
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Paula F.
Our office lease ended unexpectedly early, and we were left with only a few days to move into a new space. This team handled the situation like total pros, working late into the evening to get everything packed and transported. They carefully wrapped all of our equipment, including computers, monitors, and other fragile electronics, to make sure nothing got damaged in transit. By the time we arrived at the new office the next morning, they had already set up everything and had us ready to go. The level of efficiency and professionalism they showed was honestly mind-blowing. I can’t thank them enough for making what could’ve been a stressful situation run so smoothly!
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Walter D.
We were on a tight schedule, but Eli and Ava were total lifesavers. They worked hard and fast, but they still treated all of our stuff with so much care. I really appreciated how they double-checked everything, made sure all the boxes were labeled correctly, and that nothing important got missed. They really had everything covered.
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Marie R.
I was worried about the cost of moving, but I’m thankful they offered a competitive rate without compromising service. The movers arrived with cheerful attitudes and worked tirelessly to get everything done on time, even moving from Seattle, Washington, to Kona, Hawaii. They also helped me figure out the best layout for my furniture in the new space. It’s rare to find a company that combines affordability with exceptional service, but they nailed it!
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Amber S.
Kendra and her team were fantastic from start to finish. She kept us informed through every step of the planning, and the day of the move, they showed up on time and worked super efficiently. They packed everything with care, and once we got to the new house, they made sure everything was placed exactly how we wanted it. They even cleaned up all the packing materials after. Really impressed with their service.
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Patrick
Today I had Jose, Paul, and Jeff helping with my move. These guys were super efficient, on time, and so helpful. They took real care in packing and moving everything. I was honestly really impressed with them, especially José, he knew exactly what he was doing and was super fast.
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Todd D.
Matteo and his team were absolutely awesome! They did a fantastic job packing and moving all my stuff. I had over 25,000 lbs of items to move, and they handled it like pros, from packing the boxes to loading and unloading everything. They really went above and beyond to make sure everything was taken care of. Honestly, I couldn’t have asked for a better crew. Huge thanks to City Moving for making the whole process run smoothly!
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Judith S.
This is the second time I've used them, and once again, I couldn't be happier! They were right on time, professional, and super friendly. Just like the first time, the move went really smoothly and quickly. The guys were respectful, which I really appreciated, and they worked like a team. Everything went just the way I hoped, and I was honestly surprised at how fast they got everything done. I would definitely hire them again and tell all my friends about them. It's so nice to find a moving company that actually makes the whole experience easy and stress-free.
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Kevin L.
As a military family relocating to Hawaii, we’ve experienced many movers, but this was by far the best. The team communicated well, adapted to our needs, and handled our shipment from the mainland with care. Mahalo for the great service
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Rollins J.
We had a local move in Hilo today, and I’m so happy we chose this company. The crew was incredibly professional and respectful of our home, ensuring no damage to walls or floors during the process. They even gave us a few tips on arranging the furniture to maximize space. It was a small touch, but it showed they truly care about their customers. Excellent service
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Charles S.
From start to finish, City Moving treated us with aloha. They carefully packed our items and delivered them with care. The team even gave us a small housewarming gift upon unpacking. They went above and beyond!
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Mitch J.
Moving with a newborn in the house seemed overwhelming, but Sophie and Eric made it so much easier. They were so considerate, taking extra care with all our baby’s things, from the crib to the stroller. They even noticed some old family heirlooms I had forgotten about and made sure they were packed securely. I could tell they genuinely cared about getting everything just right. Thank you so much, Sophie and Eric.
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Timothy G.
I needed my yoga studio moved from California to Honolulu, and I was dreading the process. They completely transformed my expectations. They treated my props, decor, and fragile mirrors as if they were their own. It wasn’t just a move, it was a genuinely pleasant experience.
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Nataly P.
We were relocating to a different state for work, and the logistics of moving a family of five from Hawaii to Austin, Texas were daunting. I cannot stress enough how amazing this company was throughout the process. They provided us with a detailed moving plan, explaining every step and offering tips on how to pack effectively. On moving day, they arrived on time with a team of polite and energetic movers. They carefully packed everything, from my daughter’s fragile doll collection to my husband’s bulky gym equipment, without a single mishap. What impressed me the most was their attitude; they were very patient with my kids, who kept running around and asking questions, and even took time to cheerfully reassure them about their toys being safe. Upon arrival in Austin, they worked late into the evening to ensure every piece of furniture was in the right spot. I can’t imagine ever using another moving company.
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Danielle B.
Moving from the Big Island to Miami seemed tough, especially with all the artwork and fragile stuff we had. But the crew was super professional and took care of everything, from packing to making sure the artwork was safe. The move took about 3 weeks, and when our stuff arrived, it was all in perfect condition. The team even helped us set up our living room just how we wanted it. Couldn’t be happier with how everything went!
