The Mortgage Shop
Clare Stewart
Francis made the whole process so easy for us. We ported our mortgage with Nat West to save paying the early repayment charge and he found us the best deal possible.
5* for the mortgage shop
K McKane
Colette has been a brilliant support from start to finish. She responds quickly to queries and is very honest. This is the second time she has helped me with a house move - would not hesitate to recommend or use again.
David Anderson
This our third time using The Mortgage Shop Ormeau and they've been fantastic as before. Staff are very friendly and knowledgeable, and we got a really good deal with minimum work on our side!
Paddy McGaharan
Daniel was superb in every step of our home moving process. He was extremely knowledgeable and personable which put all anxieties at ease. Couldn’t recommend him more! Thanks for everything, Daniel.
Annette McNally
Myself and my daughter were in a position to buy a house together so at the start of 2024 we put our plan into action. A work colleague had recommended Debbie at The Mortgage Shop as he was in the process of buying a property himself and was a client of hers. I emailed Debbie with our intention and she responded immediately so we arranged an initial meeting with her. Debbie explained the process in great detail and what we needed to do and what to expect along the way.
She kept us up to date at every stage and despite a few hurdles along the way, with her expertise and patience, we received the keys of our new home at the end of June.
Debbie is extremely knowledgeable and professional and no stumbling block fazes her. An absolute pleasure to deal with and would highly recommend her services.
Thank you once again Debbie for everything you done for us.
Caroline Gilmore
Just completed my first house purchase with help from Robyn Atcheson. Highly knowledgeable, advice was tailored to need. Professional, prompt and friendly. A delight to work with from start to finish. Would recommend. Will be back.
Anita Wishart
Philip, was extremely helpful and informative. He made the daunting process of buying my first home so much easier and less stressful. Every query was dealt with speedily and nothing was too much trouble. I found Philip to be very knowledgeable and helpful. I'd highly recommend The Mortgage Shop Portadown.
Kate madden
I been worrying about our mortgage deal ending, so glad I approach the mortgage shop. Francis guided us through process, was very helpful and professional throughout, would definitely recommend Francis and the team.
David Foy
Dealt with Debbie Graham from the Belfast city centre branch during our recent house purchase, and she was absolutely fantastic. Throughout the entire process, from my initial enquires right up until post completion, she was a joy to work with - professional, informative, and extremely helpful in terms of helping us find the best options/deals. Highly recommend!
James McKenna
I began searching for a mortgage 6 months ago. I tried 2 advisors. None of them were able to help me. Then I was recommended Debbie..
From my first phone call I felt her passion to help me and her urgency to help me get the deal done. She has always been so approachable and caring. As a first time buyer, I didn't have a clue about mortgage offers etc but Debbie made it all so easy.
My case was complicated as I'm self employed/director of new business, but Debbie got me a great deal.
Debbie took the time to understand my financial situation, offering advice that made me feel content that this was the right time for me to buy my dream house.
Debbie has outstanding knowledge of all things mortgages and I've already told my sister 'If you're getting a mortgage, there is no way you can't go to Debbie!'
I didn't stress for 1 second of this process - people say buying a house is stressful? Well maybe they should have went to an amazing advisor like Debbie.
I dare say, the process was almost fun!
Debbie, thank you for all your commitment and dedication to me.
Mr Pedlow
I have been using Helen at Mortgage Advice for a number of years now, the service remains fantastic throughout in many aspects. From sale agreed to mortgage approval same week sets the example.
Susmitha Chowdary
Recommendable place for new home buyers
Ryan Cummings
I recently spoke with Lauren about securing a new deal. She took her time and answered all of my questions! I work abroad and Lauren made this whole process stress free. She was very reassuring and explained things in a way that made me feel confident. Lauren is truly an asset to The Mortgage Shop and I highly recommend her.
lisa Watson
From the minute we spoke to Judy about a mortgage she made us feel comfortable and at ease. She done all the hard work and we only had to supply her with documents which we could do via email. She even arranged all our insurance for all and got us the deal. We honestly could not recommend her highly enough and will definitely go back to her in the future.
James Stuart
I had the pleasure of working with Debbie during my recent mortgage process, and I can’t speak highly enough of the service I received. From the very beginning, everything was made clear and straightforward, guiding us through each step with patience and professionalism.
Debbie took the time to understand our financial situation, offering tailored advice that made us feel confident in our decisions. She was always available to answer our questions, no matter how small and responded promptly, ensuring we were never left in the dark.
What truly stood out was Debbie’s knowledge of the mortgage market and her ability to find a deal that was perfectly suited to our needs. She explained all the options in a simple way that was easy to understand ensuring we could make the best decision.
The entire process was smooth and stress-free, and I would highly recommend Debbie to anyone looking for a mortgage advisor who works tirelessly to get the best possible outcome giving you a good laugh along the way.
We can’t thank Debbie enough for all her hard work!
Fiona D
Debbie in the Mortgage Shop has been so helpful and provided clear advice for my buying first home and again when renewing mortgage, couldn’t recommend Debbie more! Thanks for all your help.
Orlaith Clinton
We had a brilliant experience with Francis Grimley who works from the Wellington Place branch in Belfast city centre. Having heard good reviews about Francis' work, we reached out on social media and he replied straight away. From the first message, we knew Francis was the broker for us. He was straight talking, extremely knowledgeable and explained everything perfectly, as we were first time buyers and didn't know how the buying process went at all. We sale agreed, and within 9 weeks had our keys. What could be a daunting experience was made seamless through the hard work that Francis put it. Francis was always available, even after hours, and we couldn't fault his service at all. We will be recommending him to our friends and look forward to returning as customers of Francis' in the years ahead.
Hannah A
Ben was amazing! He explained everything and broke it all down for me as I'd had a really bad experience elsewhere and was feeling totally overwhelmed by it all! Couldn't have asked for a better experience with these guys, made it all so simple and easy, would recommend them to anyone!
M Magee
Absolutely first class service from Ben.. Had plenty of time for me any time I contacted him it was never any trouble at all.. Very nice guy and does his very best to get you the right deal. Ended up taking the mortgage and insurance with Ben as he was able to get me way better quotes than I was able to myself. Would not go any were else and I am quite hard to please so that says it all. Thanks Ben speek soon
Janelle Russell
Francis is a great adviser who kept us right and well informed throughout the mortgage process including securing appropriate insurances. Would recommend to anyone looking for a mortgage!
Laura McClelland
Francis in Belfast was really helpful. Thank you!
E
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Stephen Young
I can't recommend Laura from the Ballymena branch enough, I used Laura to get my mortgage 5 years ago and again recently to renew my mortgage deal. First class service, Laura removed all the stress from the process, kept me updated with how things were progressing and any questions or concerns I had were answered fully, nothing was too much trouble for her.
Victoria Thompson
Ben dealt with our mortgage application and was amazing from start to finish. He went above and beyond what was required of him. We couldn't recommend Ben enough! Ben made the process very straightforward and hassle free for us. We will 100% be using The Mortgage Shop in the future and look forward to working with Ben again. Absolutely outstanding service.
Patrick McCormick
Top class service. Michael is very knowledgeable and professional in his approach. He offered guidance through each stop of the process and was very giving of his time.. I would highly recommend.
