The Mortgage Shop

5.0
rating out of  1220  reviews
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Beatriz Morán
Outstanding service provided by Debbie Graham, she has been enthusiastic, kind, professional and prompt. I’m first time buyer and had very little understanding of the process. Debbie has been incredibly helpful, always available, clear with her advice and recommendations, really quick and efficient. The communication is fantastic and the customer service is excellent and reliable. I had always assumed that getting a mortgage organised would be extremely stressful, but have found it really easy with the help provided by Debbie. Thank you so much Debbie Graham!! I will definitely recommend you to my friends or anyone asking and should I need your services again, you can rest assured I will be in touch.
5 years ago
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Stephaie Hill
I could not recommend the mortgage shop enough. I phoned on a whim one morning, and luckily Debbie answered the phone! From start to finish, the whole process has been so easy and that has all been down to Debbie. She is amazing at what she does, so professional, and understanding and genuinely cares about her clients. Not only did Debbie secure us our mortgage, (within 2 weeks of us first meeting!) but she continues to support us. (right down to taking the time to call me and reassure me constantly along the way!) Debbie has helped us with our life insurance and finding the best policy for us and our young daughter, and explained everything right down to the letter. Debbie has made the whole process stress free, and thanks to her we will be moving into our new home next week!! If you’re thinking about getting in contact with the mortgage shop, just do it! (And ask for Debbie) I was so anxious about calling but felt so at ease from the first time I spoke
5 years ago
User profile - Aaron Bell.
Aaron Bell
Can't recommend Michael enough! His help and advice throughout what was an incredibly difficult house purchase has been invaluable!
5 years ago
User profile - Conor Barr.
Conor Barr
We have used The Mortgage Shop for two house purchases now. Fantastic service and stress free. In both experiences they have been very quick to provide us our options, advice on which deals are best along with health insurance. Highly recommended.
5 years ago
User profile - William.
William
My wife and I had a brilliant experience with Ryan when buying our first house. We can't recommend him enough! Really helpful and patient with us not knowing much ourselves about mortgages when we first visited!
5 years ago
User profile - Jonathan McEwan.
Jonathan McEwan
We can't thank Michael enough, Outstanding help and support from start to finish during the daunting task that is buying your first home. I will be recommending Michael to all my friends and family, be it buying their first home or remortgaging. Thanks again Michael
5 years ago
User profile - Zoe Brennan.
Zoe Brennan
Highly recommend Michael at The Mortgage shop. Absolutely fantastic from start to finish. Always keeping us up to date with each stage and responds right away to any questions we have.
5 years ago
User profile - Karen Smith.
Karen Smith
Michael is a true gentleman, he is exceptional in his job, above all professional and trustworthy and can provide invaluable advice! An excellent service
5 years ago
User profile - Claire M.
Claire M
Quality professional service. Took the stress out of buying my first home. Nicola has been fantastic at managing it all, especially during these difficult times with covid. Could not recommend enough.
5 years ago
User profile - Ciarán Carragher.
Ciarán Carragher
We used The Mortgage shop for when we got our first mortgage and now for our remortgaging and both times we have found them very professional, communication was great, the ladies in the shop were super nice and explained everything to us very clearly. Would certainly recommend using them.
5 years ago
User profile - Nadine Gilmore.
Nadine Gilmore
Michael at the mortgage shop was great. He got us a great rate on our mortgage and all the insurance we needed to buy our first home. He kept us up to date on everything we needed and explained anything we weren't sure about!
5 years ago
User profile - Anita Collins.
Anita Collins
My son advised us to go to see Nicola and her colleagues when we needed advice with our mortgage. Right from the start we were given ten star treatment. Nothing was ever too much trouble, and we were treated with such care! I would highly recommend anyone looking for mortgage advice to go no further than The Mortgage Shop Ormeau Road, we are delighted with every aspect of service received. Thank you Nicola and team :) Anita and Alan Collins
5 years ago
User profile - sue magee.
sue magee
Ryan in the Dunmurry shop was really helpful and easy to talk to. I was remortgaging and he gave me sound advice and got me a brilliant deal. I had my own ideas when I went to see him but he explained everything so well that I took his advice and got the best mortgage for me. He kept me up to date the whole way and I have recommended him to my Sister. Very happy customer!
5 years ago
User profile - Nichola Mccaig.
Nichola Mccaig
Judy is proactive and very helpful. She gives sound advice and takes an interest in her clients individual needs. I would recommend highly.
5 years ago
User profile - Lyndsey Tait.
Lyndsey Tait
We were recommended to Michael and what an excellent recommendation he was. Although we are still in the process of selling and buying (Covid 19 has put an almighty halt on that for now), Michael has been on hand with everything and this guy knows his stuff. Michael has found us the best mortgage deal, he's professional, quick and efficient and 100% reliable. Even after a few of my melt downs, Michael is there with reassurance, solutions and has everything sorted, nothing is a bother and your mind will rest easy that your mortgage process is in good hands. He has also shown tremendous support towards the NHS during these uncertain times, which is exceptional. I would 110% recommend Michael as your mortgage broker. Thanks Michael for everything!!!
5 years ago
User profile - Jenny Whiteside.
Jenny Whiteside
I couldn’t believe how easy Ryan made the whole process. He ended up saving me over £300 a month setting up a new buy to let mortgage!!! Thank you so much for your help, Ryan Whiteside.
5 years ago
User profile - Aoife Harte.
Aoife Harte
Philip Kerr in Portadown branch was brilliant from start to finish, made the process feel so easy and took the stress out of it for myself and my partner. Would recommend to anyone
5 years ago
User profile - Mariusz Raczynski.
Mariusz Raczynski
I am very happy using that mortgage shop and recommend for everyone who wants do first steps to buy a house.
5 years ago
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