The Mortgage Shop

5.0
rating out of  1124  reviews
1,124
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User profile - Lucy Currie.
Lucy Currie
Used The Mortgage Shop for our purchase as first time buyers, and I’m SO glad we did!! We got a great rate, and Nichola explained everything so clearly. I found it really positive to have that in person experience when so much is done online these days, and the team here are all just so lovely, which really took a lot of the stress out of a loooong process. Our purchase has not been smooth and took around 7 months in total - but I can honestly say Nichola and Deborah have been so fantastic and the genuinely the best part of the whole process for us. The communication and service provided here is excellent - rare, even. 11/10 would recommend to everyone, and a big thanks to you both ❤️
6 months ago
User profile - ryan gregg.
ryan gregg
Excellent service throughout the entire process. From selecting the mortgage that best suited me to the day I received the keys to my new home. Maria was very helpful and provided information and updates throughout the entire process on a regular basis. Highly recommend
6 months ago
User profile - Melony Brown.
Melony Brown
Our experience with The Mortgage Shop was 10/10 the whole way. Linda was fantastic and kept in touch with us every step of the way. She was very welcoming and made us feel at ease during the whole process. We couldn't have asked for a better experience and we will be highly recommending The Mortgage Shop (Linda McCallister) to any of our friends and family that are trying to purchase a mortgage.
6 months ago
User profile - Rosie Andrews.
Rosie Andrews
I cannnot recommend Ryan at The Mortgage Shop Ballymena enough! He helped us through every step of the way especially as a first time buyer. Ryan was friendly and knowledgeable without being pushy. He set out all the options and made it extremely easy and stress free. He went above and beyond, thank you!
6 months ago
User profile - Roniah Bogdanowicz.
Roniah Bogdanowicz
I had an outstanding experience working with Terry Mulholland in The mortgage shop Banbridge. When I walked in his office I was very apprehensive as a single parent, single applicant and first time home buyer but he made me feel at easy because of his incredible knowledge. I had a lot of questions and concerns but Terry walked me through every step with patience and clarity, to understand my financial situation. He helped me to find the best possible rate and loan term that suited my budget. Terry was very good at how quickly he would respond to any questions I had even if he was on annual leave Terry would still respond to my emails and phone calls. The entire process was smooth and efficient. Thanks to Terry in The mortgage shop I was able to close on my home faster than expected (4 months). I highly recommend Terry to anyone looking for a reliable and trustworthy mortgage broker. Thanks again Terry, your professionalism and expertise are top notch
6 months ago
User profile - jonny maltman.
jonny maltman
Ben was great - fully explained everything and advised us on the best mortgage product to go for - it was a completely hassle free process that was completed far quicker than we could have imagined. Would definitely recommend!
6 months ago
User profile - Connor Mc Convey.
Connor Mc Convey
Francis is a Gent. Do not look past him! He was on the ball and made our (drawn out) mortgage process stress free and easy. Great job.
6 months ago
User profile - Laura Small.
Laura Small
Catherine was FANTASTIC! Arranging a new mortgage can be so overwhelming, but Catherine made everything so easy, she explained everything so well, was constantly keeping me updated on how things were progressing, she made the whole process easy and hassle free from start to finish! I couldn't recommend Catherine more! Thank you so much! ❤️
6 months ago
User profile - Vicky Summers.
Vicky Summers
Thank you Gemma! We cannot rate The Mortgage Shop highly enough. Gemma McGoran was beyond helpful at every stage of our mortgage process. Always communicative and really flexible when it came to in-person meetings. Gemma felt more like a friend by the end of it ☺️ We were so nervous taking out our first mortgage and we can’t imagine having gone through the process without her. Thank you so much! Vicky & David
6 months ago
User profile - Catriona.
Catriona
I can't thank Lisa, @ Derry City side, enough for all the work she put in to finding me a mortgage. Despite my unusual circumstances she secured a mortgage for me with the best rates available at the time. Lisa went above and beyond for me personally for which I was truly grateful. I would definitely use Lisa again, and highly recommend her to anyone looking for mortgage services.
6 months ago
User profile - Stieneke.
Stieneke
Fantastic quick and very professional service. Received my re-mortgage offer within two days of initial contact, mortgage through within 5/6 weeks. Couldn't fault the service highly recommended
6 months ago
User profile - Caitlin Tohill.
Caitlin Tohill
I have used the Mortgage Shop for at least 15 years and the level of professionalism is always exemplary.
6 months ago
User profile - Lesley-ann Reilly.
Lesley-ann Reilly
I have availed of Colettes services several times and would not go to anyone else. I have recommended her to everyone I know. She goes so far above and beyond to help, and works all hours to give her cilents the best service. I will continue to use the Mortgage Shop in future and wouldn't hesitate to advise others to do so as well.
6 months ago
User profile - Daniel Mcconnell.
Daniel Mcconnell
Spent the last 3-4 months working with Judy Conway in the Mortgage shop (Ballymena). She made getting my first home go from something terrifying to an understandable and achievable goal. With out Judy’s help and guidance I definitely wouldn’t be sitting typing this review in my new home! She was with me every step of the way always ready to answer any questions I had, and keep me right when it came to all the paper work. I highly recommend if you’re feeling that it is an overwhelming venture to seek her out.
6 months ago
User profile - Andy B.
Andy B
Super personal experience from Ben our Mortgage advisor who gave us truly incredible advice and went the extra mile to give us the best mortgage deal possible. Very grateful.
6 months ago
User profile - A O.
A O
Linda McAllister is very helpful and she always goes out of her way to assist us. She keeps her Clients as her top priority. Highly recommended. Linda goes extra mile. Thanks again Linda. Mr and Mrs Cunanan
6 months ago
User profile - Clare Stewart.
Clare Stewart
Francis made the whole process so easy for us. We ported our mortgage with Nat West to save paying the early repayment charge and he found us the best deal possible. 5* for the mortgage shop
6 months ago
User profile - K McKane.
K McKane
Colette has been a brilliant support from start to finish. She responds quickly to queries and is very honest. This is the second time she has helped me with a house move - would not hesitate to recommend or use again.
6 months ago
User profile - David Anderson.
David Anderson
This our third time using The Mortgage Shop Ormeau and they've been fantastic as before. Staff are very friendly and knowledgeable, and we got a really good deal with minimum work on our side!
6 months ago
User profile - Paddy McGaharan.
Paddy McGaharan
Daniel was superb in every step of our home moving process. He was extremely knowledgeable and personable which put all anxieties at ease. Couldn’t recommend him more! Thanks for everything, Daniel.
6 months ago
User profile - Annette McNally.
Annette McNally
Myself and my daughter were in a position to buy a house together so at the start of 2024 we put our plan into action. A work colleague had recommended Debbie at The Mortgage Shop as he was in the process of buying a property himself and was a client of hers. I emailed Debbie with our intention and she responded immediately so we arranged an initial meeting with her. Debbie explained the process in great detail and what we needed to do and what to expect along the way. She kept us up to date at every stage and despite a few hurdles along the way, with her expertise and patience, we received the keys of our new home at the end of June. Debbie is extremely knowledgeable and professional and no stumbling block fazes her. An absolute pleasure to deal with and would highly recommend her services. Thank you once again Debbie for everything you done for us.
6 months ago
User profile - Caroline Gilmore.
Caroline Gilmore
Just completed my first house purchase with help from Robyn Atcheson. Highly knowledgeable, advice was tailored to need. Professional, prompt and friendly. A delight to work with from start to finish. Would recommend. Will be back.
6 months ago
User profile - Anita Wishart.
Anita Wishart
Philip, was extremely helpful and informative. He made the daunting process of buying my first home so much easier and less stressful. Every query was dealt with speedily and nothing was too much trouble. I found Philip to be very knowledgeable and helpful. I'd highly recommend The Mortgage Shop Portadown.
6 months ago
User profile - Kate madden.
Kate madden
I been worrying about our mortgage deal ending, so glad I approach the mortgage shop. Francis guided us through process, was very helpful and professional throughout, would definitely recommend Francis and the team.
7 months ago
User profile - David Foy.
David Foy
Dealt with Debbie Graham from the Belfast city centre branch during our recent house purchase, and she was absolutely fantastic. Throughout the entire process, from my initial enquires right up until post completion, she was a joy to work with - professional, informative, and extremely helpful in terms of helping us find the best options/deals. Highly recommend!
7 months ago
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