Wow, just wow... Let me start by saying that this review is for Stephen Dinis of CityLight Homes. My wife and I, long time NH residents came to MA due to the decling health of her parents. We realized we'd soon be in a situation where we would have to take care of the estate and sell the home. Well, we preemptively looked online for local agents, and though my wife and I had several real estate dealings in the past, it's been a long time, so we were basically clueless again. We settled on CityLight Homes due to the reviews, and the unique services they offered. Apparently, they operate as a traditional real estate company, BUT they will also offer you a cash price for your home in any condition, or make recommendations to fix it up, and provide and manage those services if so desired. So we made the call. My wifes parents home, though in a great neighborhood and very warm, was dated and in serious need of updating. We then received a call from Stephen Dinis and set up a time for him to come over. Stephen wasn't one of these guys who was heavily perfumed, perfect suit, or Mercedes. Our first impression was, wow, he's so relaxed and mellow, which is exactly the type we wanted to do business with. No hyper fast talking or selling services! Don't misunderstand me. He was clean cut, professional and knowledgeable. He sat and listened to us explain our situation and not 10 minutes into the talk, my wife starts crying. I explained to Stephen that her Mom had just past away, and we were living here, in the home she grew up in, to take care of her father who himself had advanced dementia. Combine that with just gaining custody of our niece's, (another long story), and my wife was an emotional mess. Stephen, read the situation, and immediately calmed my wife with caring and understanding, almost as if it was his wife! Right then and there I was won over. I knew this was the guy! This was the agency. So Stephen saw I was anxious to sell and get back to our lives in NH. He also read that my wife wasn't. He explained our options, which were many, and stressed that there was no rush. She'll be ready when she is ready. And I'll be here for you when you are, call anytime if I can help. My wife and I did indeed contact him many times over a one year period. He was always quick to answer questions and very responsive. ALWAYS with no pressure or urgency.. Never got frustrated with us. In the end, my wife realized it was time, and Stephen came in (for the 7th time) and went right to work. He made suggestions, all minor that would improve the value of the home and increase our ROI, return on investment. Everything, as always was up to us. No pressure. No worries! We wanted to go forward with his suggestions, but we didn't know where to begin. THIS is where he really shined! He has a team of people he uses for everything. He'd literally set it all up, make calls, and always ran things by us for approval. Communication was always superb! His team came in, fixed a leaky faucet, reglazed a yellow tub to white, did some minor painting touchups, mowed the lawn, and cleaned the house to white glove levels! Mind you, none of this needed to be done, but we realized it would show better and benefit us in the end, as Stephen explained. Stephen had 2 open houses, and our home sold quickly. We were very satisfied with the offer price, and process. Stephen then recommended a closing atty, and like always he handled everything!!! All this while managing my wifes emotions. He even negotiated an extra 30 day stay in the home free of charge from the buyers as a condition of the sale, so we weren't under pressure to move quickly! He literally thought of everything, and took great care of us throughout the entire process. Stephen blew us away from start to finish with his knowledge, professionalism, and caring. CityLight Homes is the company, but Stephen IS THE MAN! Call them. Ask for him! You'll be delighted you did. Thank you for everything Stephen! Especially your understanding.