Annika L'Ecuyer
Had an outstanding experience at Trek Bike Midtown Omaha upgrading my son from a Precalibur 16 to a Precalibur 20. Abbie helped us immediately and was phenomenal with fitting the bike to my son and patiently teaching him how to use the gears. She was incredibly kind, patient, and made him feel confident and excited about his new bike.
Chris made the trade-in process seamless and got us completely squared away without any stress. The entire experience was smooth, welcoming, and professional from start to finish. Truly awesome customer service and a great bike shop experience for our family