Susan King
Extremely helpful staff . Took a lot of time to explain what my bike needed . And most importantly my old bike feels like a brand new bike .
Stephen Moodie
Friendly, knowledgeable and helpful staff member Georgia made the seemingly daunting process of buying a new bike an absolute delight.
Aaron Mc
The team at TREK Richmond are not only professional, but efficient, friendly and knowledgeable! I have had my bike serviced by TREK Richmond and know that each and every time I drop my bike off - they will keep me informed of proposed works and costs and provide excellent after-service care and information. Highly recommend.
Scott Jones
Excellent customer service and generous discounts on some products
Col Johns
Just brought new Trek SL6 from Trek Richmond and the service I received from Kate and Cam was top notch and bike just great thanks for great service
Max McLeish
Team were amazing, Cam showed me how to put my tube in my tire cause I've never done it before and the team let me know about discounts they had going and everything. Super knowledgeable, friendly, and awesome pricing. Will be back here next time I need my bike done
Darin Lloyd
Consistently great service!
Emily Foster
I want to extend my sincere thanks to Soroosh for my exceptional experience at Trek Richmond. From the moment I walked in with my bike, he was incredibly patient, genuine, and kind. His attention to detail truly stood out, and I deeply appreciate the extra effort he put in.
My bike required a full service and a major refresh—an investment I knew would be costly. However, I always felt confident that Soroosh had my best interests in mind. He was transparent, fair, and went above and beyond to ensure I received great value for my investment. His professionalism and dedication made the entire process smooth and reassuring. I am now ready to hit the road again with a road worthy and safe bike !!! Thank you team ✨
Debra Holder
It was great to bump into this welcoming bike shop in my local area. Staff were friendly and paid great care to ensure that my purchase - though very small - suit my grandson's bike and needs. I'll be back and recommend you beat a path to their door.
Rik Symes
Great products and unmatched customer service. Thanks Ruben and Owen for all your help. Rik
Sally Teo
Soroosh is the best!! Helped so much with fitting me onto the perfect bike and really made sure everything was just right.
Christian Rolli
Awesome bike shop, really nice guys!!
Got 2 almost new second hand tires that ride perfectly saved my day!!
Heath Ryan
I needed a replacement cable on my road bike which is also my main mode of transportation. Another high-end bike shop kept my bike for a day and then said they couldn't help. But Trek were friendly, helpful, and got me back on the road within 2 hours. I HIGHLY recommend Trek stores in Melbourne as well as anywhere in the world.
Heath Ryan
The Dark Knight
Marco Partescano
I like to spend two words to say , at my opinion and to my experience with Camberwell and Richmond Trek shop, I’ve been shopping for about 2 years now and I had the best service ever…just bought a new bike and was serviced and ready in about 1hour.. big /huge thanks to Soroosh one of the best mechanics ever … a big thanks to every staff from booth shop, thanks Rachel as well for the great service ..
Merry Christmas and happy new year to everyone
I recommend to try Trek first.
Quality , reliability and professional service and support all in one’s
Thank you again guys
Thomas Sheehan
Great staff, able to assist with dropper post repair & install. Highly recommend
Cameron Sherry
Great service from Cam. Patient and helpful.
Mark Balla
Great service. Friendly and knowledgeable staff.
michael de campo
Really helpful with whatever the issue. Highly recommended
Slavisa Blagojevic
Each and every time Trek Richmond Team service my bike, I feel my love and appreciation for the bike increases, my attachment grows towards it, and it's like the Team becomes a greater part of my riding experience. Thank you Team !
Passible Views Studio
They’re willing to help you out if they can.
Reuben is the best
