Pearl Carroll
I purchased the chain lock and the lights from here. Now my bike front's light is bright as the moon light, very happy. The service is wonderful, Rob is super friendly. I will be definitely coming back here again.
Nic Rait
Great store, have always made excellent product recommendations and were super helpful when I needed to source an out of production seatpost for my madone 9 series. If you like Trek/Bontrager kit you will love this store.
Matt Burcher
A great store with friendly and helpful staff who always make time for you regardless of your issue. Cycling and product knowledge is second to none. Could not ask for more from a business.
Tamarind Wright
What a great team! The service I received was efficient, reliable and trustworthy. I felt confident about what I was being advised - Nick knew what he was talking about.
My bike was originally serviced elsewhere but I didn't have a great outcome. I visited Freedom Machine Richmond as they're close to work. Nick had a look and quick tinker, and the issue was sorted.
A couple weeks later, I stuffed my gears and I assumed I needed another service so I brought it back to Freedom. Nick was very honest and suggested a gear adjust would be enough (and much cheaper). I don't know much about bikes, so this was greatly appreciated.
I'm happy to say I'll be sticking with Nick and his team - I feel I can trust their service and advice.
Great work guys, very much appreciated!
Jason Murphy
Good quality repair, fair price and good turnaround. Thanks!
Tony Graziani
Thank you for taking care of my bike this morning
Sarah Demeuse
Thanks Rob for helping me to choose a bike and taking the time to answer all my questions!! I will definitely come back and buy my bike soon!
Robert McConnochie
Since my three business partners and I purchased new bikes from TFM Richmond circa March 2018, we have been incredibly well looked after. Received great advice from Rob as he set up our bikes for us with precision and care. Taking my bike in for service, I received more great tips and advice and yet again nothing was too much trouble. Extremely satisfactory experience and a genuine five star review fully justified!
christopher pore
Awesome service and great staff
Daniel Watt
Straight shooters who put the your bike first
Rowan Walker
The service is always excellent! Rob and Nick know the bikes and other products incredibly well and are keen to share that expertise with their customers! It’s always a joy to visit the store, so much so that I travel from Pakenham, driving past a number of closer Trek dealers along the way.
Scott Parsons
So riding Yarra boulevard, heading for the drink fountain, and out pops a little old lady in her car. I ended up on her roof ! Without a scratch.... the bike suffered a destroyed right shifter..... managed to get to TFM on the off chance they had an ultegra shifter - of course they did, and ummmm can you fit it ??? yep... no problems....... 40 mins later - new ultegra shifter and cables and tuned gears..... late on a Friday arvo...
Thank you so much Nic ...& co for this....
Cheers Scott
Deadendxxx
Thanks for helping out a fellow bike industry mate. Nice guys and great shop.
Ed C
Bike store done right. Friendly, reliable, no bull, and most importantly they all love to ride. I'll be back and I'm spreading the word.
I-kris Miles
You're simply the best, better than all the rest
Better than anyone, anyone I ever met!
Cosmo Lachowski
Had to get the tube of my back wheel replaced and the staff were efficient, very professional and the price blew every other competitor out of the water. Whenever another problem comes my way, I'll be back in a heartbeat.
James Higgins
Great guys, quick turn around with my bike needs and very knowledgable
Jon Ruddle
Great service assistance thanks team
Sarah Probyn
Great service. I always bring my bike here for servicing, repairs and parts after trying other nearby bike stores. The guys at TFM are really friendly and understand everyone rides bikes for different reasons (not everyone races around in lycra!).
Andrew Ford
Had a broken link on my chain. Wasn't sure if it would need to be entirely replaced or what. An unscrupulous bike shop might have taken me for a ride (no pun intended) but not this joint. Link swapped out in a matter of minutes and for a very reasonable price. Just found my new fav bike store and it's super close to our house.
Thanks heaps guys!
Edit: continue to get exceptional service from this team. I won't go anywhere else. Very fortune to have it close by.
