Sarah Probyn
Great service. I always bring my bike here for servicing, repairs and parts after trying other nearby bike stores. The guys at TFM are really friendly and understand everyone rides bikes for different reasons (not everyone races around in lycra!).
Andrew Ford
Had a broken link on my chain. Wasn't sure if it would need to be entirely replaced or what. An unscrupulous bike shop might have taken me for a ride (no pun intended) but not this joint. Link swapped out in a matter of minutes and for a very reasonable price. Just found my new fav bike store and it's super close to our house.
Thanks heaps guys!
Edit: continue to get exceptional service from this team. I won't go anywhere else. Very fortune to have it close by.
andrew lewis
Great service & friendly staff - popped in twice to get some things fixed on my bike - they were flexible enough to do on the spot both times!
Alexander M
Very friendly service and they instantly fixed my bike. My new bike shop
Tristian Cowley
The team at The Freedom Machine in Richmond are always very helpful when i have any questions. They are clearly passionate about cycling. Highly recommended.
Anders Aagaard Hansen
Nice place. They let me use their pump and lube for free!
Adam Honey
The team at TFM are always more than happy to assist with any problem be it minor or major. Very easy dealing with you guys. Thanks again
Julia Mardjuki
Great service, really friendly knowledgeable staff who weren't pushy at all. Highly recommend.
Peter
Staff are friendly and the mechanics do a great job. Went in today with a simple mechanical issue which was just a bit out of my depth, mechanics explained what was wrong, fixed it and taught me how to fix it if the same thing happens in the future.
Simon Terpstra
Thank you for the great service, helpful advice and assistance.
I had small issue with a bike, I purchased from another store not connected to TFM. They kindly fixed and resolved the issue with no fuss even though they had no obligation to do so - it was much appreciated! The store has some great things as well. Worth a visit.
David Clegg
The kind of local bike shop we all want - very friendly, helpful and great service.
john sweet
Darius and the guys have helped me out numerous times since they opened in Richmond. The service is friendly, the advice spot on and the workshop always does a bloody good job of keeping my bike spot on.
Nicola Smith
Awsome guys great job done, highly recommend them thanks for a great customer experience
Lydia Jones
Great service, very friendly. Able to fix my bike on the spot after I popped in while cycling past.
Brett Salau-foster
Had the brakes on my bike stick on half way through a 30km bike ride and just walked in and these guys helped on the spot. Awesome thanks.
chell salau
These guys were amazing. Helped us in our time of need and with a smile and a joke. Thanks you saved our adventure.
Trish Salau
Great service and friendly staff. Thank you
Louise Popowitz
Great and quick service! Will definitely come back!
Jonathan Minter
Very friendly staff. Went in to replace a gear cable as mine had snapped whilst riding in the morning. As they were quite busy with repairs over the next day or two, I simply bought the cable to do the repairs at home. After realising that I had lost a bolt from my derailer, I went back to the store to see what I could do - they more than happily provided me with a new net free of charge. Overall great experience and would go back
Darren Sheward
Always amazing service and great value at Freedom Machine. All the staff are great!
