4.7
rating out of  285  reviews
256
10
0
3
16
User profile - Anders Aagaard Hansen.
Anders Aagaard Hansen
Nice place. They let me use their pump and lube for free!
9 years ago
User profile - Adam Honey.
Adam Honey
The team at TFM are always more than happy to assist with any problem be it minor or major. Very easy dealing with you guys. Thanks again
9 years ago
User profile - Julia Mardjuki.
Julia Mardjuki
Great service, really friendly knowledgeable staff who weren't pushy at all. Highly recommend.
9 years ago
User profile - Peter.
Peter
Staff are friendly and the mechanics do a great job. Went in today with a simple mechanical issue which was just a bit out of my depth, mechanics explained what was wrong, fixed it and taught me how to fix it if the same thing happens in the future.
9 years ago
User profile - Simon Terpstra.
Simon Terpstra
Thank you for the great service, helpful advice and assistance. I had small issue with a bike, I purchased from another store not connected to TFM. They kindly fixed and resolved the issue with no fuss even though they had no obligation to do so - it was much appreciated! The store has some great things as well. Worth a visit.
9 years ago
User profile - David Clegg.
David Clegg
The kind of local bike shop we all want - very friendly, helpful and great service.
9 years ago
User profile - john sweet.
john sweet
Darius and the guys have helped me out numerous times since they opened in Richmond. The service is friendly, the advice spot on and the workshop always does a bloody good job of keeping my bike spot on.
9 years ago
User profile - Nicola Smith.
Nicola Smith
Awsome guys great job done, highly recommend them thanks for a great customer experience
9 years ago
User profile - Lydia Jones.
Lydia Jones
Great service, very friendly. Able to fix my bike on the spot after I popped in while cycling past.
9 years ago
User profile - Brett Salau-foster.
Brett Salau-foster
Had the brakes on my bike stick on half way through a 30km bike ride and just walked in and these guys helped on the spot. Awesome thanks.
9 years ago
User profile - chell salau.
chell salau
These guys were amazing. Helped us in our time of need and with a smile and a joke. Thanks you saved our adventure.
9 years ago
User profile - Trish Salau.
Trish Salau
Great service and friendly staff. Thank you
9 years ago
User profile - Louise Popowitz.
Louise Popowitz
Great and quick service! Will definitely come back!
9 years ago
User profile - Jonathan Minter.
Jonathan Minter
Very friendly staff. Went in to replace a gear cable as mine had snapped whilst riding in the morning. As they were quite busy with repairs over the next day or two, I simply bought the cable to do the repairs at home. After realising that I had lost a bolt from my derailer, I went back to the store to see what I could do - they more than happily provided me with a new net free of charge. Overall great experience and would go back
9 years ago
User profile - Darren Sheward.
Darren Sheward
Always amazing service and great value at Freedom Machine. All the staff are great!
9 years ago
User profile - Bec Watts.
Bec Watts
The team here were absolutely awesome and incredibly helpful. As a girl getting into cycling, I was pretty intimidated by the whole thing and nervous about getting set up. Bridie was super knowledgeable and patient, and even suggested groups that I can ride with. Could not recommend this place more.
9 years ago
User profile - Julia Rosenthal.
Julia Rosenthal
They've helped me out twice now with running repairs, right at closing time, when i know they'd rather lock up an go home. Service and knowledge thats way above the competition!!!
9 years ago
User profile - Joel Murcia.
Joel Murcia
Just bought a new Time trail bike and couldn't of been happier with the service I was provided. Helped me pick a bike suitable for my needs, looked after me with pricing, fitting and any other questions I had. The bike I was sold is outstanding and anytime I call in the TFM team are always there to help.
9 years ago
User profile - Emily.
Emily
I rely on my bike pretty heavily, and these are the people I know I can trust to keep it working properly. I've taken my bike in here a few times now, and every time I've had a great experience. Always able to fix whatever it is that I've broken quickly, and without any fuss. You always know you can trust them to get it right and to give the best advice. Definitely the best bike store I've ever visited.
9 years ago
User profile - Nick Esser.
Nick Esser
Great bike shop with friendly and knowledgeable staff. Highly recommended.
9 years ago
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