Kester P
Great friendly, professional, knowledgeable service at the Richmond store. Shout out to Jo and the team who always seem to go that extra mile. The bikes look great and ride great.
bear Polar
Elevate cycling experience with where passion meets precision, and every customer becomes part of the cycling family And This is the best cycling shop I've ever seen. The people at the front desk are veryyyyy friendly and polite, trek worth a six stars.
Fredrik Burlin
They managed to help me with a tricky flat tire. Thank you
Rob Lourey
Friendly service, good range of bikes and accessories, easy parking out front.
Pedro Machado
Knowledgeable, provide great advice, patient with questions, friendly, go over and above to help secure parts
Kate C
Friendly, knowledgeable staff and quality products
Audrey Isaac
Great team in store, super helpful and always good fun :)
Stefano
The team at Trek Richmond are professional, friendly and go beyond expectations to make you a happy rider. In Trek we trust !
Haggai Barredo
Took my checkpoint in to fit a new tubeless wheelset and had great service at a reasonable price. Store looks immaculate as well.
Rob Binns
Really friendly service – attentive, and I was welcomed as I walked in with personality and professionalism. These guys know a lot about bikes; definitely make Trek your first port of call when seeking a new bike, or bike repair, in Richmond. Thanks team – I will definitely be back! :)
Bianca Pickett
Amazing service and store
Yazhuo Wang
super amazing staff
Ana-Maria Trăilescu
I recently bought a new Checkpoint ALR 5 from Trek Richmond on Sat 22nd and i really enjoyed the buying experience. Jo was knowledgable, patient and helpful (with a store full of folks) in assisting me pick a new bike and ensuring i was confident and satisfied with my purchase.I ended up staying in the store over 2 hours but left happy with my new gravel bike and all the accessories i got. Thanks,Ana
Jordan Buckell
My road bike gear changing cable snapped so I took my bike in to see if the team could fix it. I was rapt that they did it on the spot so I didn’t have to book in and come back. Very helpful and great service.
Danielle Meyer
So helpful, helped me out at short notice
Ben May
Always helpful and easy to deal with and good quality product range
Lottie Hanfling
Such friendly and helpful service from Charmaine who was a total pleasure to meet! We really appreciated being able to try some trek bikes for a trial afternoon cycle.
Daniel Bowen
I recently went in looking to purchase a bike because I was fed up with public transport. The staff there were incredibly friendly and helpful. Charm helped me find a bike that really suited my needs and I've been loving riding to work since. She also was super helpful in helping me pick up all the little extras I needed like a bottle cage, some tyre repair stuff and even an awesome bike rack to store it on my wall. I would absolutely recommend Trek Richmond to my friends.
Tony Vella
Great service and very responsive
Paul O'Halloran
Great personal service with the product I needed in stock
