David Le
Thanks Ryan, Char and Tobias. Friendly staff that have time for their customers.
Peter Green
Fantastic service provided by Ryan, the manager of this store to creatively solve a problem. Trek has a sensational commitment to their customers and no one represents these company values better than Ryan!
Paul Rosham
Always a great place to come for help and accessories - great staff - very knowledgeable!
tom mutch
Outstanding service, couldn't be more helpful. Got my son's bike fixed up in no time, didn't on-sell heaps of stuff i didn't need, and lovely people to boot. Well done Trek3121...
Marcus Jones
Quick and easy service, walked in with a tube repair and some other queries, was in and out within half an hour with no booking
Trent Limmer
Had my road bike serviced recently & it needed a lot of love.
Great service - very knowledgeable & thorough.
James Gottschalk
exception communication and prompt service by Harry and the team
Karlirae77
Great service and very nicely set out store so things are easy to find! They also had stock that was hard to source elsewhere. 10/10 in all regards!
Daniel Ruoss
The crew is really amazing! Best customer service from any bike shop in Melbourne. Great selection of Trek bikes.
Dominic Quigley
Great service, had a flat tyre and the guys fixed it there and then, no problems.
Josefina Sastre
Their team is amazing. Went in with a flat tire, they were in the middle of a stocktake and still managed to help me out. 5 min later I was out of there. Thank you so much Tristan!
anthony t
Friendly great service and nice bikes.
Daw Lobo
These guys are amazing. David is super passionate about cycling and was very helpful. Was great chatting with him about climbing bikes. The service is a gold standard. Highly recommended.
Suzanne Yates
Amazing service, really lovely staff. Can't recommend enough.
Dios
Great service
Nick Morgan
The team here were awesome. Super helpful, friendly and explained the products. Went in as a completely newbie to road bikes and now have the knowledge. Range of stock actually on display so you can ride it! Walked out with a new bike and can't be happier. Good to see customer service isn't lost.
Jayd
The staff are so friendly and knowledgeable, they love bikes and the genuine enthusiasm shows. There is a huge range of just about anything one could ever need.
Geraldine Coutts
The repairs were immeciate and the mechanic friendly and professiinal. I particularly liked the no fuss approach to it all. Thank you
Katie Elsender
Naomi was amazing! Quick and really good service on a repair. The repair was complete very soon after I called in with the enquiry. Thank you guys!
Scott Travers
Naomi and Brittany have always been amazing. Best customer service in Melbourne. Can't recommend enough! If I could give 10 stars I would.
