Robin Bowra
Dealing with the team at Trek Richmond was a pleasure, John was especially helpful and I am very pleased with the new wheels
Warwick Procter
The team at Trek Richmond are fast,
Friendly and fun.
Geoff
Richmond Trek store: Great service, communication and friendly staff. Excellent bike service and advice by mechanic.
josie pepper
I took my Specialized Tarmac SL8 into Trek Richmond for a service and I was exceptionally happy with the customer service and quick turn around. Would highly recommend!
Robert Kitchingman
Cheers John and Joe and the Trek Richmond team for getting my Giant TCR humming sweet before a big weekend doing the Cadel Ride. Appreciated the very professional service and promptness given I needed the bike back asap. Grazie mille.
Nathan Carrucan
Professional, great advice on small upgrades. Couldn't be happier!
Duncan Tillman
Service was great, I was able to order seamlessly online and then pick up from a store which was pretty handy to our location. Store service was great and the staff member provided some guidance on things to look out for with regards to the bike etc. All round good experience.
Jonathan Kahanoff
Highly recommend Trek Richmond.
Staff were all excellent and extremely knowledgeable which made buying a new bike a very easy process.
Michael & Diana du Plessis
Prompt and friendly service
alan nelson
Super helpful, friendly and generous with their time.
Excellent experience, much appreciated
Graeme Membrey
I walked in without notice as I had a flat tyre on an MTB ride along the Yarra River. Without hesitation, John was able to undertake the repair complete with new tube, all at a very reasonable price.
Marc Terhorst
Lovely designed shop and great service from John and Kate! They even entertained my toddler while I was browsing. Highly recommend!
Susan King
Extremely helpful staff . Took a lot of time to explain what my bike needed . And most importantly my old bike feels like a brand new bike .
Stephen Moodie
Friendly, knowledgeable and helpful staff member Georgia made the seemingly daunting process of buying a new bike an absolute delight.
Aaron Mc
The team at TREK Richmond are not only professional, but efficient, friendly and knowledgeable! I have had my bike serviced by TREK Richmond and know that each and every time I drop my bike off - they will keep me informed of proposed works and costs and provide excellent after-service care and information. Highly recommend.
Scott Jones
Excellent customer service and generous discounts on some products
Col Johns
Just brought new Trek SL6 from Trek Richmond and the service I received from Kate and Cam was top notch and bike just great thanks for great service
Max McLeish
Team were amazing, Cam showed me how to put my tube in my tire cause I've never done it before and the team let me know about discounts they had going and everything. Super knowledgeable, friendly, and awesome pricing. Will be back here next time I need my bike done
Darin Lloyd
Consistently great service!
Emily Foster
I want to extend my sincere thanks to Soroosh for my exceptional experience at Trek Richmond. From the moment I walked in with my bike, he was incredibly patient, genuine, and kind. His attention to detail truly stood out, and I deeply appreciate the extra effort he put in.
My bike required a full service and a major refresh—an investment I knew would be costly. However, I always felt confident that Soroosh had my best interests in mind. He was transparent, fair, and went above and beyond to ensure I received great value for my investment. His professionalism and dedication made the entire process smooth and reassuring. I am now ready to hit the road again with a road worthy and safe bike !!! Thank you team ✨
