4.7
rating out of  263  reviews
236
9
0
3
15
User profile - Col Johns.
Col Johns
Just brought new Trek SL6 from Trek Richmond and the service I received from Kate and Cam was top notch and bike just great thanks for great service
a week ago
User profile - Max McLeish.
Max McLeish
Team were amazing, Cam showed me how to put my tube in my tire cause I've never done it before and the team let me know about discounts they had going and everything. Super knowledgeable, friendly, and awesome pricing. Will be back here next time I need my bike done
2 weeks ago
User profile - Darin Lloyd.
Darin Lloyd
Consistently great service!
2 months ago
User profile - Emily Foster.
Emily Foster
I want to extend my sincere thanks to Soroosh for my exceptional experience at Trek Richmond. From the moment I walked in with my bike, he was incredibly patient, genuine, and kind. His attention to detail truly stood out, and I deeply appreciate the extra effort he put in. My bike required a full service and a major refresh—an investment I knew would be costly. However, I always felt confident that Soroosh had my best interests in mind. He was transparent, fair, and went above and beyond to ensure I received great value for my investment. His professionalism and dedication made the entire process smooth and reassuring. I am now ready to hit the road again with a road worthy and safe bike !!! Thank you team ✨
2 months ago
User profile - Debra Holder.
Debra Holder
It was great to bump into this welcoming bike shop in my local area. Staff were friendly and paid great care to ensure that my purchase - though very small - suit my grandson's bike and needs. I'll be back and recommend you beat a path to their door.
2 months ago
User profile - Rik Symes.
Rik Symes
Great products and unmatched customer service. Thanks Ruben and Owen for all your help. Rik
2 months ago
User profile - Sally Teo.
Sally Teo
Soroosh is the best!! Helped so much with fitting me onto the perfect bike and really made sure everything was just right.
3 months ago
User profile - Christian Rolli.
Christian Rolli
Awesome bike shop, really nice guys!! Got 2 almost new second hand tires that ride perfectly saved my day!!
3 months ago
User profile - Heath Ryan.
Heath Ryan
I needed a replacement cable on my road bike which is also my main mode of transportation. Another high-end bike shop kept my bike for a day and then said they couldn't help. But Trek were friendly, helpful, and got me back on the road within 2 hours. I HIGHLY recommend Trek stores in Melbourne as well as anywhere in the world. Heath Ryan The Dark Knight
3 months ago
User profile - Marco Partescano.
Marco Partescano
I like to spend two words to say , at my opinion and to my experience with Camberwell and Richmond Trek shop, I’ve been shopping for about 2 years now and I had the best service ever…just bought a new bike and was serviced and ready in about 1hour.. big /huge thanks to Soroosh one of the best mechanics ever … a big thanks to every staff from booth shop, thanks Rachel as well for the great service .. Merry Christmas and happy new year to everyone I recommend to try Trek first. Quality , reliability and professional service and support all in one’s Thank you again guys
4 months ago
User profile - Thomas Sheehan.
Thomas Sheehan
Great staff, able to assist with dropper post repair & install. Highly recommend
4 months ago
User profile - Cameron Sherry.
Cameron Sherry
Great service from Cam. Patient and helpful.
5 months ago
User profile - Mark Balla.
Mark Balla
Great service. Friendly and knowledgeable staff.
5 months ago
User profile - michael de campo.
michael de campo
Really helpful with whatever the issue. Highly recommended
5 months ago
User profile - Slavisa Blagojevic.
Slavisa Blagojevic
Each and every time Trek Richmond Team service my bike, I feel my love and appreciation for the bike increases, my attachment grows towards it, and it's like the Team becomes a greater part of my riding experience. Thank you Team !
5 months ago
User profile - Passible Views Studio.
Passible Views Studio
They’re willing to help you out if they can. Reuben is the best
6 months ago
User profile - Lou Louey.
Lou Louey
Service I have received at this store has been sensational. The advice has been spot on.
6 months ago
User profile - Will Taylor.
Will Taylor
Large range of high quality bikes and accessories with an invaluable staff team that are friendly, dedicated and knowledgeable.
7 months ago
User profile - Cliff vanselow.
Cliff vanselow
The staff are really welcoming, friendly and helpful and the tech guys clearly have a lot of experience which gives you confidence in having them service your bike.
7 months ago
User profile - Simone McGrath.
Simone McGrath
Very informative, great service
8 months ago
20