4.9
rating out of  2199  reviews
2,089
47
11
9
43
User profile - Jax Anderson.
Jax Anderson
Burch Dental is amazing. Our large family has been going here for several years now. Erika the dental hygienist is the sweetest. She is so thorough, explains everything, and really makes cleanings a breeze. Dr. Cassaro is personable, gentle, and really stresses the importance of teeth health and why treatments are recommended. The front desk staff are the kindest, most friendly group of ladies, and the billing department is the best! Highly recommend the new state of the art office, staff, and dentists!
2 weeks ago
User profile - Dave Vernetti.
Dave Vernetti
Had an awesome experience at Burch Dental in Machesney Park. The staff is super friendly, and the place looks incredible inside—clean, modern, and really welcoming. I came in with a problem, and they took the time to listen and found a solution right away. You can tell they care. The attention to detail and customer service were top notch. As a business owner myself, I love seeing companies go all-in on that white glove service. They nailed it.
2 weeks ago
User profile - bee.
bee
All staff are very friendly and ease your nerves :)
2 weeks ago
User profile - Beth Baxter.
Beth Baxter
Fast, clean, professional, a very nice experience. Not to mention absolutely pain-free.
3 weeks ago
User profile - John S.
John S
For someone that is terrified about going to the dentist, they made me feel very welcomed. It was a very pleasant experience and everyone is so kind.
3 weeks ago
User profile - Melanie Williams.
Melanie Williams
Professional, friendly, knowledgeable. Everyone at this office does an excellent job. They are up to date with the latest in dentistry. Quite impressed.
3 weeks ago
User profile - Rebecca Trotter.
Rebecca Trotter
Beautiful new office and the same excellent service.
3 weeks ago
User profile - Mark Radovan.
Mark Radovan
My experience was amazing, knowing what I was going through. The staff was very accommodating. I drooled a lot. Thank you to staff.
3 weeks ago
User profile - Timothy Hotchkiss.
Timothy Hotchkiss
it was my first time here and everything ran like a smooth oiled machine. it was quick and efficient and everybody was kind. i felt like they listed to my concerns and adjusted to fit them. they gave clear information about the charges before the procedure was started which let me work within my financial limits. im happy i found a great dental clinic.
3 weeks ago
User profile - Kristen Love.
Kristen Love
First, I LOVE Machesney Park's Burch Dental's new location. I'd been going to the Burch Dental on Palo Verde but hadn't been in over a year. A piece of a molar broke off recently, so I needed to get in fairly soon. I learned then of a merger and that I'd need to be seen at this new location. I was impressed the minute I walked in. And that was just the surrounding. Everyone I dealt with there was very pleasant and attentive. Second, I was particularly impressed with Dr. Kloess and his assistant Briana. They each were clear on what procedure they would be doing and were thoughtful toward my comfort. I believe I was given an honest assessment of my issue that led to an appropriate treatment, rather than an unnecessary and possibly more costly treatment. I highly recommend the Machesney Park Burch Dental.
4 weeks ago
User profile - Patti King.
Patti King
The office was clean and welcoming. Staff was professional and thorough. Definitely would recommend.
4 weeks ago
User profile - Lori Lamkin.
Lori Lamkin
I cannot say enough about how great Burch Dental is. So professional from the ladies at the front desk to my hygienist Briana to Dr. Kloess. Briana explained everything she was doing which was phenomenal. Dr. Kloess was so kind, which made for a pleasant experience. I normally have a lot of anxiety when going to a dentist but they made me feel at ease and were not judgemental which was a huge relief. I highly recommend Burch Dental to anyone who is looking for a dentist.
4 weeks ago
User profile - brandy.
brandy
Super friendly staff. Never any problems and the hygienist always does a great job.
a month ago
User profile - David Phorasavong.
David Phorasavong
Very nice & attentive staff!!
a month ago
User profile - Wanda Norman.
Wanda Norman
The staff was very nice and professional. Dr. Kloesse was very professional and explained my situation to me. Very happy with my visit.
a month ago
User profile - Michael Olivares.
Michael Olivares
Great service, awesome staff
a month ago
User profile - Mackenzie McNally.
Mackenzie McNally
Everyone at the office is super friendly! Highly recommend!
a month ago
User profile - Tarah Manthei.
Tarah Manthei
My kids are only 5 & 6 and we have tried 3 different dentist offices and this is BY FAR the best EVER!! Very patient and kind with my kids❤️
a month ago
User profile - Ed T.
Ed T
I have a fair amount of anxiety regarding dentists, but Burch Dental does a great job of relieving that anxiety. Thank you for a great dental experience.
a month ago
User profile - Tina Jacobs.
Tina Jacobs
Very friendly and a nice place
a month ago
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