From the outset Mark has been extremely helpful,kind and courteous.His service has been impeccable.I experienced a problem with my previous light source -TTL loupes and light from a different company.The problem was not resolved by that company. One phone call to Mark and it was resolved within a day.
A month ago had a problem with the lens barrels of my previous loupes which I 've been using for 10 years and have been extremely happy with.I spoke to various reps who offered me new loupes at very inflated prices.I decided to order a new set of TTL loupes from Mark.I am extremely delighted with my new TTL loupes which arrived in very good time considering the current restrictions. I can confirm they're better than my previous TTL loupes (which were on a designer lightweight frame) and at a fraction of the price of similar loupes from other companies.
I would also highly recommend their visors.
The Loupes Company is amazing - excellent customer service,providing quality products at fantastic prices.They're an asset to the medical profession and can visualize using them for the rest of my career!