4.8 rating out of 519 reviews
Jenny McCalop
The bikes are great, but the customer service really sold me!
Jakub Gregor
I had an absolutely amazing experience at Trek Bike Shop Ormond Beach, and I have to give a huge shoutout to Jake for his outstanding customer service! From the moment I walked in, he was welcoming, knowledgeable, and genuinely passionate about helping me find the perfect bike.
Jake took the time to listen to my needs, explain the different models, and make expert recommendations based on my riding style and preferences. He was incredibly patient, answering all my questions and ensuring I felt confident in my choice. He even helped fine-tune the bike fit to make sure it was comfortable and ready to ride.
Beyond the sale, the entire team at Trek Bike Shop Ormond Beach is friendly and professional, making the whole experience enjoyable. Whether you're a beginner or an experienced rider, this is the place to go for top-quality bikes and service. If you visit, be sure to ask for Jake—his expertise and dedication truly make a difference!
Highly recommend this shop to anyone looking for a great bike and outstanding customer care. I’ll definitely be back! ♂️
Jake G.
David Rylander
Had a great experience with the purchase of a new FX3. Tyler and Jake were both very helpful. Bike arrived in about a week and they had it built and ready to go the following day as promised!
LRB DELUXE
The customer service is incredible here!
They went way out of their way to accommodate me, they were so gracious and fair! Their knowledge is amazing! Please think about coming to this bike shop for all of your needs before others! You will not be sorry! Thank you Jake!
Thank you too the other gentleman with the huge smile and happy personality!
Chris Jolly (jollyman)
Very nice bike shop. Always helpful. My bike shines when I get it back. Bike is always ready when promised
Michael Nehring
I purchased two Trek bicycles online and unseen. The bikes had both been professionally built for me. When I presented to the shop I met with Aaron. He was a pleasure to work with and more than satisfied all my needs. I had the staff put on racks and water bottle cages prior to me actually riding the bike. As I took my bike out the door and rode it I immediately knew it was too small. I brought it back in and told Aaron and he quickly said no problem. We have a larger size that is still in a box that he would build overnight for me. He also lent me a new bike, different model, in my size that he allowed me to ride overnight. Just as promised the new bike was ready for me the next morning as the shop opened up. I am very happy with Aaron and this bike shop. Excellent customer service and bike/equipment selections!
Don Drake
Replaced front and back tires with tubes and did Service Level 2 package on my Giant - Sedona bike (which I purchased as a second hand bike from David's World Cycle before it became Trek)...after the tire replacement and bike service packages my bike rides really smoothly, quietly and stops very quickly after the adjusting of both disc brakes. Very happy with the service rendered and the reasonable cost for services performed.
Benjamin Kautz
I needed to try a bike sit on it I saw they had it online so I took a trip to the store… they were not busy but I walked in was greeted right away mechanic was busy at work… and I told the sales person forgot his name really nice new his stuff I asked if I could try out the 54 checkpoint they had he grabbed it down talked me through it we debated size cause I am in between a 56 and 54 but 54 was perfect wouldn’t have know without them thanks guys
Randiel Rodriguez
I was fortunate enough to get Jake as a representative as he was very knowledgeable and helped me put the bike on hold so I could be there with my dad. He was very attentive and helpful not to mention had a great sense of humor. Thanks again!
Randy Rodriguez
Had the opportunity to stop by with my wife and son, so we could get him into cycling and boy were we in for a treat! Jake was kind, a great communicator and a wealth of information. My son ended up buying the Trek FX 3 and he couldn't be any happier! Thanks again for making our experience memorable!