4.7 rating out of 482 reviews
Jasmine Jefferson
I am so pleased with the level of customer service I received at Trek Westchase. I came in right before closing for a simple sealant-clogged valve replacement, and Brian discovered that my front brake was completely inoperable. He took the time to troubleshoot and fix my brake so that I could get onto my ride that evening. Had I not come in, I wouldn’t have discovered that until too late and not been able to ride. Brian really did a thorough job checking above and beyond what I asked him to and I am so appreciative. Thank you Trek Westchase!
Larry Penn
Excellent products and exemplary service.
Matt and Daniel are superb.
You want an awesome bike.....Matt's Trek retail and service store is the place to get one, or many.
Esthel Cortes
I came in to fix my son Bike and his seat. And MATT was really helpful...
My son left so happy.. the BEST SERVICES EVER I RECOMED THIS PLACE TO EVERYONE.
Barbara Kaminska
Great experience shopping for a new bike! I had a rather specific idea of what I wanted in terms of budget and groupset, and Matt helped me find the right bike without making me feel like I should exceed my budget or choose a model I wouldn't be comfortable with. Their inventory was much better than in a couple of stores I first went to (finding a small-frame hybrid is not that easy). Even though this time I needed to stick to an entry-level bike, I very much appreciated learning about other options that would match my riding and fitness goals, and just getting an overall sense of the current bike market. Once I am ready to upgrade again, I will happily return to this store, and I am glad I live nearby so that I can rely on them for service.
Andrés Santos
Both guys (one with long hair and the other with glasses - sorry I forgot their names!) were super attentive and helpful. I originally went in just to replace an inner bike tube, but they suggested I get a repair kit instead. On top of that, they kindly included a free tube and installed it for me (with a small service fee, of course). I’ll definitely be back to this location when I need anything bike-related. They were awesome!
Chester Ranger
Quick friendly service, knowledgeable staff, very easy going vibes. I did a spoke repair and rim balance and the price was in line with local shop prices. I've come in to top up my tire pressure a few times when I'm in the area off the bike trail. No pressure or stress, as a local shop should be: supportive of every day cyclists and enthusiasts alike.
Francisco Sánchez Carelli
I went because of a flat tyre on my bike. They fix it in 5 minutes and at a very affordable price
Andy Tran
Staff was very friendly, especially for someone new to cycling so they walked me through extra things to watch out for. The tech who initially diagnosed the bike I brought in clearly explained what was wrong and the cost. He also upsold me on the maintenance package, but wasn't rudely pushy, just recommended it based on the condition of my bike.
Joe Cuevas
great service and helpful people
Joseph Jurkash
Bike wasn't perfect for me but Matt and his team made it perfect! Great service and products!