City Cruises New York Reviews - Test
M Ayers
Absolutely Horrendous. The views are noteworthy but everything else…. The food, the beverage , the service were all horrible. Tightly crammed tables with no ability to get in or out without disrupting all guests. Went to the bar and asked for a $13 Cabernet. Even though they had it, the bartender could not serve it. Explanation: “I left my wine opener at home!” So I settled for a Pinot. The buffet was disgusting and the presentation was just as sad. No passion, no decor, just chafers of slop. When they were breaking down the buffet the waiter was draining the chafer water into a 5 gallon bucket right in front of us. So cheesy! Do not waste your $90 on this cruise. For that price it should at least be an open bar considering their food cost is minimal. We should have kept our original plans and went to a steakhouse. No view makes up for this. Management is clearly mailing it in at this point. They should abandon ship on this concept and start over. If you are management and you are reading this don’t dismiss this. You know I’m right because I know what I’m talking about. Management: feel free to message me and I’ll tell you more in detail.
Mathieu
Ne perdez pas votre temps, c'est horrible
Leo Leanza
I WILL NEVER EVER IN MY LIFE BE RETURNING. They make you believe you're going on this elegant experience, high end, almost $300 per head. THE FOOD WAS DISGUSTING. I went with a party of 9 and not one person enjoyed the food. The seafood was BEYOND fishy, and it tasted like whoever was in the kitchen literally didn't know how to cook. After dinner we asked for coffee, and the waiter told us there was no more milk. The boat was not even full! How do you charge people almost $300 per head, give the worst food and not even be prepared with milk or cream for coffee which was offered in the package as"unlimited". This was a scam. I would encourage everyone to save your money. You can get on a way cheaper cruise to sight see or better yet eat dinner home before going and take the cheapest one. Because this experience was aggravating and disappointing to spend all that money and leave hungry.
Nia Johnson
SCAM SCAM SCAM! If I could leave zero stars I would. The Cruise left port 61 before 7pm on Wednesday July 19th and now I can’t reschedule even thought this was not my fault. Anniversary Dinner ruined !!
Dan Deatrich
Service was terrible on here. Our waitress didn't bother coming back at all after we initially got there. We didn't even get to order drinks or even get our water refilled. This place used to be good. Also didn't bother telling our table when it was our turn to get food.
W E L
Such a rip off. Be careful if you are a new tourist wanting to see the lady Liberty in person. Someone will aporoach you not explaining that this cruise will not take you to the Liberty. Expensive and a waste of time. Theres a different ticket to get to the Lady Liberty.
Manuel Sachse
Im Internet steht, dass man dort die Tickets Cash bezahlen kann. War aber nicht so. Ausserdem bekommt man dort nur die Tickets für die Bootstouren. Für die anderen sightseeing Angebote braucht man zwingend eine Kreditkarte und kann nur online buchen.
Bryn Keech
If you're looking for a noisy disco boat with little to no plans for a quiet evening then this is perfect for you. This was advertised as a romantic cruise with dinner. It turned out to be more of a booze cruise with loud music and a disco. We wanted our time and our money. It was so noisy and crowded, it was stressful. We expected a quiet dinner with wonderful views, instead we were sat at a long table with lots of other peole. No, no, no We do not recommend.
M R
The staff and management are very discriminatory. I witnessed blatant discrimination and I will not stand for it. It’s a disgrace.
Lauren M
When I booked this cruise, it has a vegetarian option that I booked while buying the ticket. When we got there, there was no vegetarian option.. we were told to find vegetarian options from the buffet. Which was basically salad and broccoli. I had also ordered a kids meal for my daughter when I booked the cruise. The only kids item that they brought was macaroni and cheese, which came out cold. Upon request they brought fries which were inedible. They tasted like they had barely been cooked.
Secondly, our waitress told us that dessert would be available for the duration of the cruise. When we stopped by the dessert table shortly after dinner, there was no dessert left. We asked a waitress if there would be more coming and she replied that the buffet was closed and no more dessert was available. We never got any dessert.
The cruise itself was enjoyable. The boat and atmosphere were nice. But with tickets being around $150 per person, it's not worth it. I would not recommend this cruise if you have any dietary restrictions, as they are very unresponsive in that regard. Very overpriced considering the food that they offer.
