Zoe Mitchell
The guys working on 15/1/24 were so kind, helpful and have a level of customer service skill that is often not seen and under appreciated. Thank you, I wouldn’t buy a bike anywhere else now.
Patrick Jodas
During my morning ride my bike ran into some problems. I dropped by Trek Whitfords for them to have a look at and they simply took the bike in to work on and I got my bike back the same day. Fantastic service, eager to help the customer. Great culture at the store. Well done guys.
Naomi Jackson
I recently purchased a bike from Trek Whitfords as a gift for my husband, and I couldn’t be happier with the experience. Jordan, who helped me, was absolutely fantastic. He was extremely knowledgeable and took the time to answer all my questions, provide useful advice, and ensure I chose the perfect bike. His expertise and friendly demeanor made the process so easy and enjoyable.
My husband is thrilled with his new bike—it’s been the perfect gift! Thank you, Jordan, and the team at Trek Whitfords, for delivering such outstanding service. I’ll definitely be recommending your store to others!
Luminda Perera
The two gentleman working on Boxing day at the Whitfords store were brilliant. Super friendly and knowledgeable. I would hire them in my own business if they were in Mining industry as business relationship managers. Awesome work boys and keep up the great work!
Dave Hammond
Great service as always from the team at Trek Whitfords
Joshua Davey
My go to for any bike servicing/repairs/advice. Jordan sorted a front derailleur issue out for me by rummaging through his old parts box at home for one that would work (due to original no longer being sold). Excellent customer service.
Nicksta 1
great service, able to give good long test ride prior to purchase, excellent pricing
Damian Thomson
Genuine, knowledgeable, helpful service. Well done guys!
Trent Jackaman
Jordan always provides speedy services for our bikes. Quick turnaround, clear communication, and we aren't charged for service requirements we don't need.
Ashlee Armstrong
Great knowledge and exceptional service.
David Allen
Very friendly, helpful and well-informed sales assistance.
Rob Sutherland
Staff are super friendly and helpful and have good knowledge about all types of bikes!! A pleasure to deal with!!
Serge Malakhov
Great service
paul williams
I have shopped at many bike shops in my 20 years of cycling .
and I say this shop service has been awesome . One of the best ♂️If you are in need of a bike or to get yours fix don’t look past this shop .
Garrett Strydom
The best service by far! Always enjoy visiting the store. Steff is very knowledgeable and always gives great product recommendations. Looking forward to visiting again soon.
Eug Soh
Thanks team for your expert help swapping out my Dad’s pedals this arvo. Legends!!
Matthew Meyers
The friendly and knowledgeable service of the Trek Hillarys crew!
Neville W
Great professional service and very knowledgeable about all technical aspects. Very reasonable service / maintenance prices.
Maddison Darch
Amazing help this afternoon from the lovely Steff who assisted me with the complete user error on my part for my jogger wheels. Steff was such a great help and so lovely about it. Thanks Steff!!
John Simpson
Great service, very friendly and helpful team of people. Bought myself a first road bike and they helped me out with the sizing and getting the right pedal setup for clip-less shoes. Cheers!
