5.0 rating out of 302 reviews
Cory Feagin
Excellent store all around. Very friendly and knowledgable staff. Exceeded all our expectations.
Bogdan Vladu
Personalized service from Sorin Vladu, all staff was very pleasant and supportive.
John Schmitt
Great bike store with amazing people and great bikes! I love the staff, the advice, and their bikes!
william trent
Friendly, and the very best of service completed on time with a smile and I thank you
Wale
Perfect. I always learn something new about bikes each time I visit.
Steven Whittaker
Special thanks to Isaac," bike mechanic" for the fine tuning on the mountain bike,great group of pple...highly recommended! Thanks again!!
Jeff Cutright
Keep up the great service.
Dale Heath
Super happy with the whole experience of needing a frame replacement on my Project One 2020 DOMANE that had a frame defect impacting the front Isospeed assembly. David worked with Trek, who, to their credit, backed up the product warranty fully, providing a newest Gen4, 800 Series carbon frame, now over a pound lighter (without front Isospeed,) and I only paid for some parts replacements that I chose to include due to over 33,000 miles of fun on them!
The entire experience couldn't have been handled any better, in my opinion, by both Trek Roanoke and Trek USA. The new bike is QUIET again, and the Purple Phase color is GORGEOUS! Thanks David, Josh, and all the staff at Trek Roanoke!
michael jacobs
Thanks for ALL your help. You made the great adventure happen!
James Palmieri
Best bike shop in the Greater Roanoke area. Absolutely honest. Best mechanics with decades of experience...NOT part time high school students working on your bike. All working there have mountain, gravel, road and racing biking experience. Unlike other shops in town who tell you your bike needs something done to it when it really doesn't, this TREK bicycle shop NEVER does that. This bike shop is the best if the best!!!