Alexander Jeanes
Great service from these guys in store. From initial discussions with Fred about anything from bikes to surfing, and ordering the bikes from Pete who thoroughly explained the spec, sizing, accessories and ordering process. I had a small issue on collection which needed to go back to the workshop for adjustment, but Pete couldn’t have been more prompt and genuinely committed to resolving, 5 star service received. I was pleased to experience the same level of service in aftercare as I had with the initial sale. These guys certainly take a great deal of pride in the work they do. Thanks to the workshop and all who I’ve spoken to and have helped with my order. I wouldn’t have any hesitation in placing my trust again in Trek Bicycle Shrewsbury store, and particularly appreciate the support post sales. I’ll see you for the complimentary service in six months time. All the best.
Mark Ellis
Speedy turnaround on my bike service. Great communication and friendly knowledgeable staff. All round excellent and professional - thank you.
Maneth Ekneligoda
Great service, very friendly and welcoming staff, its like a second home, highly recommend this place and a must visit in Shrewsbury.
Ryan Peters
easy to deal with, real world lovely people on the phone with great communication. Ordered a shotgun seat at a discounted rate, got a call to confirm it was a display model and made sure we were still happy to buy. Will use again.
George Bowen
Bought a Diamant Suvea Style 800 in November 2025 after a few visits in the shop I previously had a Raleigh Centros Low Step and found it difficult to remember to change gear before a hill or starting off. I went into the shop with my Son-in-Law who has worked on electric bikes for over 12 years and checked out all the bikes etc and he recommended the hub gear as it would be a lot easier to ride so after careful consideration and speaking to Pete in the shop I decided to go for the Suvea although it was more than I really wanted to spend £5500 and with the extras that Pete sorted out for me and also his good advice I went ahead On reflection it was a good decision as have found it far superior than the Raleigh and all components of a better quality. So far I have found it a lot easier to ride and with the hub gear a lot easier to start off especially in the auto mode and the back up service from the trek shop in Shrewsbury is great answering any questions I have so a happy customer all round and would recommend trek to all my friends Thank You
Simon Bailey
The shop couldn’t fulfil an order due to an inventory issue and then offered me a discount off my next order
Joe Humphries
Best bunch of lads in here. Except Gaz. He smells funny and he stone cold stunnered me once and split both my lips open
Louise Minihan-Lees
Fantastic service, reserved a few months before Xmas. Easy to reserve, collection date arranged bike was ready fully assembled. Will definitely buy from Trek Shrewsbury again, staff friendly and service was awesome. Thank you
ezzad azaha
The Shrewsbury Trek team are brilliant. The staff are friendly, knowledgeable, and always happy to help. I’ve bought three bikes from them and every experience has been excellent — from advice before buying to after-sales support. Great service and a team you can really trust. Highly recommended.
Nicholas Nolan
For my price point the trek marlin was the best in reviews and specification. The bike is lovely and the shop staff were knowledgable and friendly will defo buy trek again. So much so I have ordered myself a marlin to get out on the the trails with my son
paul Izzard
The team
We’re great loads of knowledge and really helpfully
We been looking for an electric bike for ages this is the first shop willing for us to try out all the different bike in the shop
Could not recommend then enough
Matthew Marlow
Trek Shrewsbury 5 star service
# Tomas KLIMO
Very Friendly staff and skilled people
Chris Slinn
Really quick delivery for my online purchase
Ben B
Took my bike for a service recently, happy with the result and service.
Peter Mills
Super helpful high quality shop and service,
Sam and the dude with the African accent A1 blokes
Kevin Roberts
Bought the Bontrager Evoke SPD shoes for nearly half price I now want the all the colours in the range
Andrea Lambert
The customer experience for our first visit to Trek Shrewsbury was faultless. The staff were all engaging and welcoming, even providing a lovely coffee. Customer service on this scale is sadly lacking in most retail outlets, so praise to you all. Keep it up, you're smashing it.
Paul Crawford
Great service very friendly staff
martin mountford
Friendly, helpful staff
