Kirk Vickers
I have used Trek for bike repairs numerous times, all work done to a high quality and a quick turn around with a friendly helpful service
Lucas Fisher
Could not reccomend enough!
The staff went above and beyond to make sure we were happy throughout the whole process of buying new bikes.
Having the demo bikes to trail over a weekend is an amazing idea.
Jenny managed to source the last bike in the country for me in my size and delivered it along with my girlfriends new bike to Northamptonshire.
Simon from the workshop was then more than helpful over the phone with the technical questions I had.
Very happy with the service and will definitely be popping in next time I'm in Shrewsbury!
Thanks again.
Kerry Owen
Absolutely fantastic service today, while changing a saddle for me, so friendly and helpful. Thank you
Adrian Johnson
Very helpful and knowledgeable and keen to go the extra mile.
Adrian Pickering
Good customer service, decent prices and they always go the extra mile for their customers. Highly recommended.
Peter Currie
Friendly, knowledgeable and helpful. Found exactly what I needed.
daniel rogers
Had a frame replacement and got the 2019 Emonda SL, an incredibly stunning frameset and a significant upgrade on the frame I started out with. Not all the components would transfer over but Trek covered the cost of new ones and with expensive top line products too. Bike was assembled quickly; from taking the damaged bike in to getting a new bike was a little over a week; amazing. The service I received from Trek and my local dealer (Shrewsbury) was exceptional. The whole process was handled efficiently and painlessly and the end result is a very satisfied customer. It's nice when the frame warranty commitment is honoured, because this is a solid reason for buying Trek, it gives you a certain peace of mind. I will be a Trek customer for life. Thanks to everybody.
I also like Trek for the Duotrap integration, a seamless and very efficient method that works 100% of the time. Not like strap-on sensors that can come out of alignment. Additionally, Trek are an innovative company that are not afraid to experiment and challenge the accepted notions of bike design and construction.
Matt W
Great service from Stan's. I have purchased 3 bikes in the past and have always received good, friendly service and sound advice.
Kevin Holliday
Always great support and advice from knowledgable staff. My Trek is currently in for a GroupSet upgrade following advice thr team.
Sarah Ballinger
Excellent service, very friendly and helpful. Would recommend them
Kay Owens
The staff at the shop were very helpful & knowledgeable about products & cycling.
Andrew Smith
Excellent bike fitting service. Attention to detail. Friendly (and knowledgable) staff. Great bike servicing.
Jude Ewen
Great service from Andrew and the others at Trek. Despite a few problems with my order which were out of their control, they were always there will a smile and endless amounts of help. Andrew made the whole process of buying a bike easy and helped a novice chose the right bike. I can’t praise them enough and the service doesn’t end there as they offer help in learning how to change an inner tube and how to clean the correct parts. I wouldn’t go anywhere else!
Lost Again
Edmonda serviced here this week, great job, good advice, it rides like new.
sam blackbourn
As always, extremely helpful and knowledgeable! Lee and Simon in the work shop are brilliant, turn things around fast and at a great price! customer service is tip top, couldn't ask for more. helpful and not pushy, just there to understand and advise not sell me stuff, makes you really relax. And on top of that supporting the local clubs and races and even running rides for everyone! best local bike shop ever!
Justin Lewis
Great staff. Bit out of my price range.
Will Weston
Great bike shop quality parts accessories and servicing. Very helpful friendly staff they listen help and advise on what you tell them not just try selling you stuff unlike the tools on the other side of town.
Joe White
Purchased my new winter training bike from here. Could not be more pleased with bike and customer service. I was served by the Store Manager Ewan who not only fully understood what I was looking for but also helped me overcome issues with sizing that usually is the bane of buying a bike when you are in between sizes. He was very knowledgable and attentive. 10/10 would buy there again.
David Walker
Awesome Place
Martin Cowley
Friendly bike shop. Knowledgeable. Good stock of bikes and accessories. Let me test ride a bike. Set it up for me. Great all round experience.
