Jude Ewen
Great service from Andrew and the others at Trek. Despite a few problems with my order which were out of their control, they were always there will a smile and endless amounts of help. Andrew made the whole process of buying a bike easy and helped a novice chose the right bike. I can’t praise them enough and the service doesn’t end there as they offer help in learning how to change an inner tube and how to clean the correct parts. I wouldn’t go anywhere else!
Lost Again
Edmonda serviced here this week, great job, good advice, it rides like new.
sam blackbourn
As always, extremely helpful and knowledgeable! Lee and Simon in the work shop are brilliant, turn things around fast and at a great price! customer service is tip top, couldn't ask for more. helpful and not pushy, just there to understand and advise not sell me stuff, makes you really relax. And on top of that supporting the local clubs and races and even running rides for everyone! best local bike shop ever!
Justin Lewis
Great staff. Bit out of my price range.
Will Weston
Great bike shop quality parts accessories and servicing. Very helpful friendly staff they listen help and advise on what you tell them not just try selling you stuff unlike the tools on the other side of town.
Joe White
Purchased my new winter training bike from here. Could not be more pleased with bike and customer service. I was served by the Store Manager Ewan who not only fully understood what I was looking for but also helped me overcome issues with sizing that usually is the bane of buying a bike when you are in between sizes. He was very knowledgable and attentive. 10/10 would buy there again.
David Walker
Awesome Place
Martin Cowley
Friendly bike shop. Knowledgeable. Good stock of bikes and accessories. Let me test ride a bike. Set it up for me. Great all round experience.
Louise B
Spent whole afternoon in Stan's buying a bike, staff were so helpful and informative, set three different bikes up for me to demo. Went with a Trek and really happy with it, can't wait for the weather to improves so I can go out more. Top shop!
Tym Burman
Friendly crew who seriously know their bikes. Good service. Recommended!
Ross Jones
I went in to look at the fuel ex and slash and the member of staff that approached me was really helpful and attentive to what i was looking for in a new bike
Simon Stepsys
Excellent Trek shop, with all the bikes, gear and accessories. Over two floors. In Shrewsbury town Center with some parking. Bike services too. Top place!
Leigh Edgley
Nice shop with a good selection of bikes in stock. Well worth a visit. Staff friendly and knowledgeable
Kim Morgans
Good local Trek suppliers with knowledgeable staff and a good choice of equipment as well as bikes
Paul Lister
Friendly and efficient.
katy le sage
love my trek cyclocross from you.. only issue is your parking.. and the rear mudguard you fitted is not a cyclcross one so it doesnt fit right , only came with two brackets so it shook around, and I needed to improvise by making a third bracket for mudguard.. this has been the only pain. Customer service and care was fine, and I was allowed to do a road test on the bike with a member of staff.. all in all good service from Stan Jones
Francis “ ” F
Superb and very helpful customer services. I will have no hesitation using again.
Ben J
Take in a freshly powder coated frame with not a mark on it for BB installation, leave with scratched and damaged frame after parting with cash. Rude, unhelpful and argumentative when questioned - all it would have taken was an apology? Avoid.
Lama Khaled
Really bad costumer service got kicked out of workshop for for going to fix my bike which costs £600
Robert Harris
The staff are great. This low score is nothing to do with the store. I arranged a visit to view the FX3 hybrid bike . I was so disappointed with the build quality of this bike . The frame welding is awful, the whole bike looked cheap. The assistant told me the FX3 are built in China and not built in Taiwan. I'm sorry to say it shows. I didn't buy the bike . What a shame as I regard Trek to be a quality bike . I respect the sales team honestly.
