4.9
rating out of  223  reviews
208
10
0
1
4
User profile - Laura Mansell.
Laura Mansell
Not a great experience at this shop at all! I went in with my two children to purchase 2 tubeless tyres for my mtb and was ignored by all members of staff at the front till, I then went down to the workshop and waited by that till as I could see my tyres on the counter. A guy eventually arrived and handed me two boxes and told me to go to the other end of the shop to pay for them, I will add at this point I had my 1 year old son in my arms and really struggled to carry everything to the other end of the shop! Where we stood for at least another 10 minutes waiting to be served. I got home and fitted both tyres, one of them didn’t seat in the bead properly so I called up the shop to ask if they could just blast some air into the tyre to seat it for me and the guy said yes of course it will cost you £10! That seems a bit of a joke to say I had spent around £70 in there and now they want to charge me for some air which would take around 4 seconds to do! So I called Dave Mellor cycles to seek advice and they said they would do it for me for free. Overall very poor customer service and very rude and ignorant staff! They have also done themselves out of a sale of a £550 trek mtb my son wanted for his birthday coming up. Looks like we will be going to Dave Mellors for that too.
6 years ago
User profile - Dave Rogers.
Dave Rogers
If could give nil stars i would.Just paid£150 for full service as off to wales for a week. Rode about 100 meters changed gear , chain jammed in mech and snapped!. Not happy.
6 years ago
User profile - Michael Hillman.
Michael Hillman
4 months ago
User profile - Joanna Pemberton.
Joanna Pemberton
4 months ago
User profile - Ste Lee.
Ste Lee
9 months ago
User profile - Dom Mitchell.
Dom Mitchell
9 months ago
User profile - Fiona Vaughan.
Fiona Vaughan
11 months ago
User profile - Matt Peate.
Matt Peate
11 months ago
User profile - Mark Bridgman.
Mark Bridgman
a year ago
User profile - James Gough.
James Gough
a year ago
User profile - Carl Huntley.
Carl Huntley
a year ago
User profile - Guntars Simsons.
Guntars Simsons
a year ago
User profile - neil bayley.
neil bayley
2 years ago
User profile - Tony Poole.
Tony Poole
2 years ago
User profile - James Talbot.
James Talbot
2 years ago
User profile - Gav Jones.
Gav Jones
2 years ago
User profile - phil richens.
phil richens
2 years ago
User profile - Matthew Phillips.
Matthew Phillips
2 years ago
User profile - Divine Jacob.
Divine Jacob
2 years ago
User profile - Lee Goodall.
Lee Goodall
2 years ago
180