4.9
rating out of  231  reviews
216
10
0
1
4
User profile - David Griffiths.
David Griffiths
Customer service as you'd dream it
11 months ago
User profile - Shirley Elliott.
Shirley Elliott
Friendly and knowledgeable staff members
11 months ago
User profile - Joanna Penney.
Joanna Penney
Very good store with excellent friendly and helpful staff in Shrewsbury. Nice layout and quality goods.
11 months ago
User profile - GDubOwen.
GDubOwen
Lee Handley and the guys at trek Shrewsbury are top! Very Friendly and always make time if you need your bike back for them beloved weekend rides! Best in town for sure!
a year ago
User profile - Kristaps Vizbulis.
Kristaps Vizbulis
Top shop, top service!
a year ago
User profile - alastair bowdler.
alastair bowdler
Excellent service and products. Staff are knowledgable and friendly.
a year ago
User profile - G Knight.
G Knight
Went in there recently, with a problem with my breaks they sorted out immediately, they’re very kind speedy and efficient. Highly recommend
a year ago
User profile - Tom N.
Tom N
Great staff, great service. As always, Gaz is as helpful and willing as anyone could want. Thanks again!
a year ago
User profile - Charles McCay.
Charles McCay
very helpful and quick service - recommended
a year ago
User profile - Leigh-Roy MacFarlane.
Leigh-Roy MacFarlane
Great friendly service and was willing to go the extra mile to get me rolling. The Ascend system (that all Trek stores use) made the process of payment, quick and seamless.
a year ago
User profile - Raj Singh.
Raj Singh
I picked up my new Trek from the shop yesterday and am over the moon with the Marlin 5 and especially with the service Will gave me. He has showed great customer skills and patience finding me the right bike for my budget. Thanks for the coffee's and enjoy the doughnuts. see you soon for an E bike fingers crossed. Raj
a year ago
User profile - Simon Farnfield.
Simon Farnfield
Friendly approach; nothing is ever too much trouble; knowledgeable staff; great range; will welcome any bike / rider..
a year ago
User profile - Debbie Holland.
Debbie Holland
Always friendly, knowledgeable and professional - knew what to recommend for my specific bike but weren't pushy, thanks!
a year ago
User profile - James Curtis.
James Curtis
Great bike shop with very friendly helpful staff
a year ago
User profile - Mick Pound.
Mick Pound
Great service from all the staff whenever l visit the Shrewsbury store, always try to resolve any issues and get you back on the road as soon as possible They are also impeccably courteous, and always do their best to help no matter what the problem Particular shout out to Will who l've liased with on the last couple of occasions, super friendly guy couldn't do enough to help and an absolute gent Thanks everyone Mr M Pound
a year ago
User profile - Tara Broadhurst.
Tara Broadhurst
Trek came to the sports village and I had purchased a new bike for my son for his birthday and it wasn't made up. I didn't have a clue where to start and I took the bike to trek and they had made it up great quality sturdy within 40mins. Wonderful service!!!
a year ago
User profile - Jake Newbery.
Jake Newbery
Really helpful regarding the bike2work scheme. Gaz was great with everything! The bike was ordered and arrived before expected! Had a run through on how to maintain the bike and offered a fantastic aftercare service...top marks all round
a year ago
User profile - Jamie Purchase.
Jamie Purchase
Great store to visit really friendly and helpful staff members
a year ago
User profile - Lorna Hinde.
Lorna Hinde
Really helpful, friendly staff. Very efficient service. Quick turn round. Clear explanations of suggested work to be completed and prices quoted in advance. Kept up to date with progress/if any delays in getting parts.
a year ago
User profile - David Jones.
David Jones
The best shop with the best service possible. We'll done Javier what a place!!
a year ago
40