4.9
rating out of  243  reviews
227
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User profile - David Kynaston.
David Kynaston
I have just purchased a Trek Duel sport 3 Gen 5 from Shrewsbury Trek Centre. There were a few issues that were my fault, even so they put everything right without quibble. I initially dealt with Peter, then Will and Alice. Customer service was fantastic, very few places give as good service as this, a massive thank you to you all. I rode my new bike this morning, I love it! Happy Easter
7 months ago
User profile - Steven Clarke.
Steven Clarke
I've always bought Trek bikes but this was the first time going in to a shop and I'm glad I did.The team in Shrewsbury were outstanding. We were stuck between two bikes for my son and they ordered both in to store so we could see them and he could ride them, there was never any pressure to buy anything and we ended up leaving with a cracking deal and one happy lad. We also got my wife her first Trek a sturdy Marlin 5 which for the money has some great kit on it. Again the Shrewsbury team especially Will offered there expertise and helped us get the right bikes. We will definitly be back in store for my daughter and when we need upgrades
7 months ago
User profile - Luke Brad.
Luke Brad
Great service by Pete and Will, helped me purchase my first road bike. :)
8 months ago
User profile - Caroline Lawson.
Caroline Lawson
The staff are brilliant, knowledgeable, service of the bike was free for the first, quality products
9 months ago
User profile - O H.
O H
Excellent staff and service, great products and price. Happily return again !
10 months ago
User profile - M.
M
Great service today from Trek Shrewsbury
11 months ago
User profile - Scott Smither.
Scott Smither
I took my son Harry into Trek Shrewsbury yesterday to collect his new bike. The staff in this shop are amazing, welcoming, knowledgeable and passionate about what they do. They are all about the experience and the people, I didn’t for a second get the impression that it was about the “ sell “ which is rare these days. I wouldn’t go anywhere else. Thanks you.
11 months ago
User profile - Gary Hodkinson.
Gary Hodkinson
Excellent service
11 months ago
User profile - Jason Hill.
Jason Hill
Trek shrewsbury did a great job on my bike, Lee is a top mechanic, his attention to detail and product recommdation was excellent
a year ago
User profile - David Griffiths.
David Griffiths
Customer service as you'd dream it
a year ago
User profile - Shirley Elliott.
Shirley Elliott
Friendly and knowledgeable staff members
a year ago
User profile - Joanna Penney.
Joanna Penney
Very good store with excellent friendly and helpful staff in Shrewsbury. Nice layout and quality goods.
a year ago
User profile - GDubOwen.
GDubOwen
Lee Handley and the guys at trek Shrewsbury are top! Very Friendly and always make time if you need your bike back for them beloved weekend rides! Best in town for sure!
a year ago
User profile - Kristaps Vizbulis.
Kristaps Vizbulis
Top shop, top service!
a year ago
User profile - alastair bowdler.
alastair bowdler
Excellent service and products. Staff are knowledgable and friendly.
a year ago
User profile - G Knight.
G Knight
Went in there recently, with a problem with my breaks they sorted out immediately, they’re very kind speedy and efficient. Highly recommend
a year ago
User profile - Tom N.
Tom N
Great staff, great service. As always, Gaz is as helpful and willing as anyone could want. Thanks again!
a year ago
User profile - Charles McCay.
Charles McCay
very helpful and quick service - recommended
a year ago
User profile - Leigh-Roy MacFarlane.
Leigh-Roy MacFarlane
Great friendly service and was willing to go the extra mile to get me rolling. The Ascend system (that all Trek stores use) made the process of payment, quick and seamless.
a year ago
User profile - Raj Singh.
Raj Singh
I picked up my new Trek from the shop yesterday and am over the moon with the Marlin 5 and especially with the service Will gave me. He has showed great customer skills and patience finding me the right bike for my budget. Thanks for the coffee's and enjoy the doughnuts. see you soon for an E bike fingers crossed. Raj
a year ago
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