Petr Koza
Very helpful and friendly team. Yesterday I picked up my Trek Top fuel from the service. I was to try it the same day. The bike is very well adjusted as if it were brand new. Thank you
Patrick Goulder
Jenny was really helpful today in ascertaining the right size road bike for me, and then searching (successfully!) for the model I wanted at other branches. She even threw in a free set of pedals. Good service.
K P
Fantastic customer service. Really good at what they do. I had problems with the size of the frame I brought, so they gave a brand new one.
Consider buying your bike from here.
Mark D
Really helpful staff and they have a changing room and big outlet section for UK. However depleted stock thanks to lockdown..
Tango Down
Always very polite, friendly and helpful with a good wealth of knowledge thrown in.
Martin Hargreaves
The Trek bike store in Shrewsbury offered great advice, plus had a very nice and wide range of bikes. We went in there to look, but bought a bike in our first visit and are likely to buy two more next week! The Trek range of bikes are really good, plenty of models and budgets, plus great colour choices. Highly recommended
Jenny Britnell
We have been buying our cycles and their maintenance from Stan Jones, now Trek Bicycle Shrewsbury, since 1978, and never found reason to look elsewhere for better service.
Over the years (and through two changes of premises) Stan's / Trek has remained a relatively small 'family' shop giving friendly, personal and helpful service. The present Trek shop is well stocked and caters for all pockets and cycle types, and a reasonable range of accessories. The cycle service / maintenance department is efficient and fairly priced.
Highly recommended
Jenny Britnell
Joshua Comben
BEST BIKE SHOP IN SHREWSBURY!
There’s a reason why they are the highest rated bike shop in Shrewsbury.
The staff are very friendly and know a lot about bikes.
When you go to purchase a bike from them your not rushed in anyway they want to help you find the bike that’s right for you.
There bikes can be somewhat expensive but you get what you pay for.
When you buy a bike from Trek your not just paying for the quality of the bike your paying for the outstanding customer service.
Overall I definitely recommend them.
Thank you Trek
Daniel Jadczyszyn
Very helpful staf,great place
Sam Harmsworth
My bike was a little worse for wear. I tell people it was because I used to live in a 1-bedroom flat with no garage so my ability to maintain it was somewhat limited - but that's a weak excuse! Anyway, after noticing a bulge in one of my tyres, I decided to drive ~ an hour to my nearest Trek dealers. They were professional, gave me great guidance, provided me a reasonable quote and had a really quick turnaround on the work required, meaning I could get back out on my bike as soon as possible. All in all, a very good experience and well worth the journey! Smiles all round!
Rusty Soaps
Extremely helpful friendly and quick.
Grant Wilson
Only popped in for a new bell but was very impressed with the friendly and helpful service. Other shops only seem friendly if you're going to buy an expensive bike, but when I do need that new bike, I now know where to come.
David Loveday
Great selection of stuff from high-end bikes to end-of-line bargains. Efficient and reliable workshop. Friendly and knowledgeable staff.
Ed Williams
Friendly and knowledgeable staff who take the time to ensure the product is right.
KEITH BATES
Well organised and great service to it's customers
Joe Green
Clean and professional bike shop with plenty of space inside. Was able to arrange an appointment online to talk directly to a machanic, who knew my name walking through the door.
Was given time to explain issues with my bike. They did a fantastic job, especially since parts have been scarce recently, got the bike back in excellent condition and it was a joy to ride it again. Set the expectation well from the start, kept their promises and bike was collected on time.
Staff where knowledgeable, helpful and very happy to support, didn't arrive a loyal customer but will retain my business. When collecting the bike they took the time to walk me through the work done.
Had time for a conversation over new bikes and while stock isn't the best at the moment anywhere in the country they were happy to talk and explain everything. Very helpful and look forward to coming again
Robin Glover
Excellent service. Knowledgeable & friendly staff.
sue walker
Great service from Trek, Shrewsbury. Staff helpful and knowledgeable. This is the second bike I have purchased from them and I would highly recommend them. Great that you can test the bikes before buying and I feel they go that extra mile.
Brad Hughes
Broke my fox ranger trousers and Will sorted it for me very well couldn’t get them in the time frame I needed but got it sorted ! Gave me a more expensive brand for the same cost could not fault at all.
Jacquie Campion
I cannot thank Jenny and Wil enough for their great service, a real credit to the Company. I was feeling a little nervous about buying an e bike but Jenny's approach immediately put me at ease and I knew I was in good hands. Her knowledge was excellent and at no time did I feel pressured to buy. Her warmth and empathy makes her a great sales person.
Will dealt with the purchase and again was excellent at his job, explaining clearly the workings of the bike, with patience and efficiency.
I have already recommended you to a friend!
Thank you both very much.
