Linda Turner
Outstanding service from the trek team at Bennetts Green I swapped my bike over and they stood by the 30 day return guarantee which is fantastic it’s my go to bike place
Matt Clark
Great store and staff
Murray Cripps
Fantastic range of bikes across all price points with very knowledgeable staff and competitive pricing
Tanya D.Verma
Highly recommend!
Had a problem with my e-bike and took it to Trek Bicycle Bennetts Green. Lachie helped me out and was AWESOME— super quick, friendly, and knew exactly what he was doing. He fixed my bike in no time. ABSOLUTE LEGEND ! Biggest pro- they are open on Sundays!!
kirsty byrnes
Staff are awesome. Very knowledgeable and very easy to talk to. Made my experience a very good one.
Dunja Sostarko
Thank you so much for your genuine kindness, generosity and care. I hope you are treated as kindly as you treat others. What you have given me is priceless. Thank you for the joy you have given me by being wonderful, kind people. All the horridness of others is wiped away by your kindness. Thank you again, today I can ride my bike to work.
Peter Reay
Friendly and prompt service. Reasonable price.
Zeus Souter
Exceptional service, got exactly what I was looking for
Tyson Chapman
Emily and the Team went above and beyond helping me choose a new bike and sourcing everything else I wanted to go with it.
The bike arrived earlier than expected, everything else fit perfectly and nothing was ever an issue.
Combine this with Trek’s amazing warranty on everything from the frame, wheels, shoes - you will not find better service anywhere else.
I had my gears and a few things adjusted a few weeks later and this was competed on the spot for free!
Thanks Emily!
sean singh
5 Stars – Outstanding Service and Knowledgeable Team!
I had an excellent experience at Trek Bike Stores! The team was amazing—friendly, professional, and incredibly knowledgeable. They took the time to understand my needs, answered all my questions with patience, and helped me find exactly what I was looking for. Whether you're a beginner or an experienced rider, you'll appreciate the staff’s expertise and passion for cycling. The customer service truly exceeded my expectations. Highly recommended for anyone looking for quality bikes and top-notch support!
Darren Moulton
Great customer service, no pressure to purchase anything. Mindy was very knowledgeable and knew exactly what size my son needed and what models were available to suit his needs. All I knew was that he needed a new bike, from walking through the door I was served within seconds and I had the bike he needed with in a few minutes. Thankyou Mindy and the Trek team.
Alex Hamilton
I definitely recommend Trek at Bennetts Green. Ken was super helpful with a warranty issue on my bike, even though I didn't buy it from their store. Really appreciated the great service—thanks, Ken!
Jamie Taylor
My Bontrager elite line 30 rim kept breaking spokes, so at 2pm I rang the shop, by 3:30 Emily had gone through the process of getting me a new wheel under warranty, which was fitted to my bike the next morning. Couldn't be happier with the fast, friendly service.
Jane Fitzsimmons
I am.so impressed by Claire at Trek and the team. Can not express how grateful we are for looking after our boy's yesterday. You went far and beyond. Thank you for looking after us. Beautiful shop and amazing staff.
M.
Great shop, technical staff. Love my Specialized Levo but can’t stand the after sales service. Now that I’m well into ownership of a Trek; couldn’t be more impressed with the team at Trek Bennetts Green.
Michael Catt
Emily very helpful and highly recommend this shop
Neil Keene
Super friendly staff who are knowledgeable and always helpful, performing minor maintenance without charge which is really welcome and rare in today’s world.
Jacqueline Burns
Best bike store I’ve ever been in. I was only buying the cheapest peddles and the team at Trek Bennetts Green were the most helpful bunch I’ve ever come across in a bike store. I’ll definitely be back when it’s time to upgrade my setup.
Mary Camilleri
Highly recommend TREK store at Bennetts Green. Its a specialist bike store and with sales staff like Emily and Lachie you are assured of professional advice and friendly service
David Dewar
Excellent service, they fixed my brake pads really quickly
Thank you for a great job
