4.9
rating out of  178  reviews
169
3
0
0
6
User profile - Quentin Norquay.
Quentin Norquay
Great service, friendly staff
3 years ago
User profile - Brad McGarry.
Brad McGarry
Great service. Very helpful and obliging. Cheers
3 years ago
User profile - Keira Smits.
Keira Smits
Purchased my first mountain bike from these guys and it was such a good experience. Customer service was top notch and Cam went above and beyond to help me out with getting my bike all organised despite COVID. Would definitely recommend.
3 years ago
User profile - Samantha Micallef.
Samantha Micallef
Amazing staff, amazing products. Cannot recommend them and their services highly enough
3 years ago
User profile - Ken Dreaper.
Ken Dreaper
I recently had my 2017 Trek Top Fuel 9 serviced by Jason at Trek Bennetts Green and could not be happier. It really felt like a new bike. Excellent customer service in an extremely pleasant shopping environment.
3 years ago
User profile - Dylan Reid.
Dylan Reid
Went in after a bike rack, admittedly with zero knowledge on the specs I needed for the rack and the bike itself. Was quickly helped out by the friendly staff and had a fit for purpose bike rack within the hour. Will be back for sure.
3 years ago
User profile - Ayo Kano.
Ayo Kano
Could not be more impressed by the team at Trek BG, got the 2012 4300 26er serviced and looked over and its moving like new again! Ant and Luke are an absolute pleasure. The wife actually asked me if I'd bought a new bike it was cleaned up so well... with that in mind I might actually risk that tactic to try and get away with a new rig next time "babe! look how clean it is again! looks like a new bike". 60 smooth k's of trails already done since with a couple of ales to celebrate Thx Team
Review photo
3 years ago
User profile - Chris Hannabus.
Chris Hannabus
Great staff and attention to the customer.Range of products impressive
3 years ago
User profile - Russel Skilleter.
Russel Skilleter
Great products, supported by wonderful customer service - Emily was fabulous and we also received advice from Ken. Highly recommended.
3 years ago
User profile - Andrew Eggleston.
Andrew Eggleston
This was a very good experience in every way. Ken went out of his way to find the right bike and fit (during a shortage) and ensure everything was perfect. Great service and excellent bikes.
3 years ago
User profile - Simon Elliott.
Simon Elliott
Refreshing new level of professionalism for Newcastle !
3 years ago
User profile - Laura J Renshaw.
Laura J Renshaw
Brand new store. Knowledgeable staff and great mechanics. Would highly recommend.
Review photo
3 years ago
User profile - Silvana Stefanovski.
Silvana Stefanovski
I had a wonderful experience. The team at Trek Bicycles were very knowledgeable on their products and were also very nice and patient with my questions and queries. Thank you so much to the team for their help on my purchase of my daughters new bike.
3 years ago
User profile - Davor Gagulic.
Davor Gagulic
Great service. Prompt. No fuss. Work completed earlier than expected
3 years ago
User profile - Sam.
Sam
Awesome friendly service! I was acknowledged and greeted very quickly. I was offered test rides of multiple bikes, without any pressured sales tactics. This led to me putting a deposit on a bike. Thank you!
3 years ago
User profile - Ben Malouf.
Ben Malouf
Refreshing to walk into a bike shop in Newy and be greeted and served by people who know their stuff!!! Cheers Luke for helping me get setup on my new Rail. Excellent service, would recommend going here.
4 years ago
User profile - Allan Moran.
Allan Moran
Nice clean shop with knowledgable staff, and great mechanic.
4 years ago
User profile - Alvin Tjandra.
Alvin Tjandra
Thank you Luke, excellent services. Brand new stores with great selections. Also thank you again for the $$$
Review photo
4 years ago
User profile - Lauren Steel.
Lauren Steel
Really friendly staff, beautiful looking store, answered all my questions. highly recommend.
4 years ago
User profile - Mark.
Mark
Nice new shop and friendly staff
4 years ago
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