4.9
rating out of  187  reviews
178
3
0
0
6
User profile - Claudia Martinez.
Claudia Martinez
The customer service at Bennetts Green store was excellent... I bought a bike that fitted me perfectly... the sales assistant was lovely and took the time to find the right bike for me, I was very impressed with the customer service and I have to say that I'm very happy with my new bike it is the best bike I had, I feel very safe when I go out for my daily ride, the break system on this bike is excellent, you are paying for quality which is excellent but also for safety, which for me it was a big deal having just recovered from a knee injury, I am thoroughly enjoying the outdoors now thank you! I would recommend this store 100%
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2 years ago
User profile - Gavin Jones.
Gavin Jones
Great product range. Excellent service provided by very friendly & knowledgeable staff. I will definitely recommend Trek Bennett’s Green to family & friends.
2 years ago
User profile - Dally Lamma.
Dally Lamma
Good service
2 years ago
User profile - Meagan Crossland.
Meagan Crossland
Best service. Great price for service/repairs. Very accommodating & pleasure to do business with. Will definitely be back.
3 years ago
User profile - C O'D.
C O'D
Great service.
3 years ago
User profile - Mark Cav.
Mark Cav
Friendly and knowledgable staff and great to be able to walk into the store again albeit with a few restrictions still in place.
3 years ago
User profile - Luke Halvorsen.
Luke Halvorsen
Very friendly and helpful staff, a great range of bikes and were able to get the bike I wanted in quickly and at a good price.
3 years ago
User profile - Quentin Norquay.
Quentin Norquay
Great service, friendly staff
3 years ago
User profile - Brad McGarry.
Brad McGarry
Great service. Very helpful and obliging. Cheers
3 years ago
User profile - Keira Smits.
Keira Smits
Purchased my first mountain bike from these guys and it was such a good experience. Customer service was top notch and Cam went above and beyond to help me out with getting my bike all organised despite COVID. Would definitely recommend.
3 years ago
User profile - Samantha Micallef.
Samantha Micallef
Amazing staff, amazing products. Cannot recommend them and their services highly enough
3 years ago
User profile - Ken Dreaper.
Ken Dreaper
I recently had my 2017 Trek Top Fuel 9 serviced by Jason at Trek Bennetts Green and could not be happier. It really felt like a new bike. Excellent customer service in an extremely pleasant shopping environment.
3 years ago
User profile - Dylan Reid.
Dylan Reid
Went in after a bike rack, admittedly with zero knowledge on the specs I needed for the rack and the bike itself. Was quickly helped out by the friendly staff and had a fit for purpose bike rack within the hour. Will be back for sure.
3 years ago
User profile - Ayo Kano.
Ayo Kano
Could not be more impressed by the team at Trek BG, got the 2012 4300 26er serviced and looked over and its moving like new again! Ant and Luke are an absolute pleasure. The wife actually asked me if I'd bought a new bike it was cleaned up so well... with that in mind I might actually risk that tactic to try and get away with a new rig next time "babe! look how clean it is again! looks like a new bike". 60 smooth k's of trails already done since with a couple of ales to celebrate Thx Team
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3 years ago
User profile - Chris Hannabus.
Chris Hannabus
Great staff and attention to the customer.Range of products impressive
3 years ago
User profile - Russel Skilleter.
Russel Skilleter
Great products, supported by wonderful customer service - Emily was fabulous and we also received advice from Ken. Highly recommended.
3 years ago
User profile - Andrew Eggleston.
Andrew Eggleston
This was a very good experience in every way. Ken went out of his way to find the right bike and fit (during a shortage) and ensure everything was perfect. Great service and excellent bikes.
4 years ago
User profile - Simon Elliott.
Simon Elliott
Refreshing new level of professionalism for Newcastle !
4 years ago
User profile - Laura J Renshaw.
Laura J Renshaw
Brand new store. Knowledgeable staff and great mechanics. Would highly recommend.
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4 years ago
User profile - Silvana Stefanovski.
Silvana Stefanovski
I had a wonderful experience. The team at Trek Bicycles were very knowledgeable on their products and were also very nice and patient with my questions and queries. Thank you so much to the team for their help on my purchase of my daughters new bike.
4 years ago
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