Awesome friendly service!
I was acknowledged and greeted very quickly. I was offered test rides of multiple bikes, without any pressured sales tactics. This led to me putting a deposit on a bike.
Thank you!
5 years ago
Ben Malouf
Refreshing to walk into a bike shop in Newy and be greeted and served by people who know their stuff!!!
Cheers Luke for helping me get setup on my new Rail. Excellent service, would recommend going here.
5 years ago
Allan Moran
Nice clean shop with knowledgable staff, and great mechanic.
5 years ago
Alvin Tjandra
Thank you Luke, excellent services.
Brand new stores with great selections.
Also thank you again for the $$$
5 years ago
Laws
Brand new store.
Knowledgeable staff and great mechanics.
Would highly recommend.
5 years ago
Mark
Nice new shop and friendly staff
5 years ago
Darren Jarrett
Your lucky you get a star , your site is totally use less , asking for excessories and don't get the item I'm looking for,
Would not recommend your site to anyone.
2 days ago
Zoran Ilievski
Poor service. Unless you have a Trek, I wouldn't bother taking any other brand there to get it serviced. I won't be back.
2 weeks ago
Tianna Patch
Went in there specifically asking for rear brake fluid and a kit, the lady told us that it would fit. Did not fit wasted $70 when shop assistant assured us it was for our bike
3 months ago
Ian Maguire
dropped my bike in for a service was massive over charged with items on my bike like new grips that were not needed absolutely disgusting over charging thieves will never be back …the technician was angry when i questioned the $900 cost when the service quote was $300 what a thieving criminal
a year ago
Hayley Knapman
Nobody walks into a bike store wanting to be talked to in a raised voice by a man that seems angry at the world.
If you want a ladies bike, head to another store to avoid confrontation.
My visit was on 2/7.
a year ago
Jeandre Theunissen
The lack of common sense is very disappointing. You lost a loyal client today.
2 years ago
Shane K
My plan was to go into the store to look at buying a new bike. However, they have a sign out the front that says you cannot enter the store unless fully jabbed (despite the government no longer requiring it). This is also despite the fact that the so-called 'vaxxed' contract and spread the virus as much or more than unvaxxed.
Who would have thought a shop that sells goods used for health and sports would discriminate against people that trust their own body's immune system.
I will never buy from any Trek store again.
4 years ago
Matthew Russell
Didn't have a charger for my bike first time I went in nor would they order one in for me. Now I just went in to buy brake pads for my bike and low and behold they didn't have them either or again order them in. Absolutely pathetic. I wouldn't give them 1 star if I had the choice