4.9
rating out of  178  reviews
169
3
0
0
6
User profile - Rhonda Walker.
Rhonda Walker
Great service from Ken when choosing my new bike (unlike other shops where we were ignored when we walked in).
7 months ago
User profile - Mile Predojevic.
Mile Predojevic
Ken and all staff are amazing. They always go out of their way to help us even when they were chasing our warranty replacement ’Thule’ bike rack that we didn’t even buy from their store! That’s why we went back there last weekend and bought a new bike for my son. We will always go to Trek Bennets Green for any bike needs. Keep up the great work guys
7 months ago
User profile - Chris Rodgers.
Chris Rodgers
Friendly, helpful staff. Good range of products
8 months ago
User profile - Ken Sweeney.
Ken Sweeney
Great staff,a favourite shop
8 months ago
User profile - Andy Noonan.
Andy Noonan
Absolutely fantastic service
8 months ago
User profile - Tim Andrea.
Tim Andrea
So happy we were recommended to buy from Trek Bennetts Green! We had an awesome experience from start to end. A massive thanks to Ken for his expertise and patience throughout the whole process. We absolutely love our new E mountain bikes and can’t wait to master every track in Port Stephens!
Review photo
8 months ago
User profile - Anthony Day.
Anthony Day
Great service very professional - couldn't do enough to help us out. Highly recommend this shop and the staff.
8 months ago
User profile - renee Haynes.
renee Haynes
Awesome service and knowledge.
9 months ago
User profile - Steve.
Steve
Can't recommend this store and it's staff highly enough! I couldn't be happier with my purchases and the service from this store.
9 months ago
User profile - Niamh Hynes-McGhie.
Niamh Hynes-McGhie
Great customer service from Emily!!
9 months ago
User profile - Caelan Shawyer.
Caelan Shawyer
Absolute legends. Will go out of their way to help you. Highly recommend!
10 months ago
User profile - Jim Harper.
Jim Harper
Friendly and efficient staff
10 months ago
User profile - Gavin Vanderdrift.
Gavin Vanderdrift
Picked up step sons new Remedy 8 today, the staff there are top notch. Thanks Emily for helping organise the surprise, you guys are all awesome. Need a bike? Go to Trek Bennetts Green recommended
10 months ago
User profile - Matt Connolly.
Matt Connolly
Absolutely amazing service. Purchased a tow bar and they were very helpful. The best service I have received in a long time. 100% recommend and I will be returning in the future!
11 months ago
User profile - Damien Harvey.
Damien Harvey
I recently took my Fuel EX8 in for it's first/complimentary service. I asked if there was a way to make the free wheel ratchet noise quieter (some people like the noise - I don't). The guys there phoned me to discuss alternatives. To keep it simple, they re-packed the hub with fresh grease and that has made a big difference. And here's the thing: they did that as part of the complimentary service. Well done folks! Much appreciated.
11 months ago
User profile - Bradley Tull (Tully).
Bradley Tull (Tully)
They value their customers and know the meaning of customer service. Very refreshing for Newcastle bike shops. They have my vote for sure.
11 months ago
User profile - Belinda Bow.
Belinda Bow
I needed to have a tyre replaced and then refit it to my bike. Emily and the team went above and beyond to not only repair the tyre, but they found the right screws and washers they needed to put it back together for me. I'd had a lousy day, but they were all smiles and so helpful. Thanks guys!
11 months ago
User profile - Mark Thomas.
Mark Thomas
Just great service.
Review photo
12 months ago
User profile - Jody Barnes.
Jody Barnes
Personable service and just a whole heap of keen and interested people that want to help and get you going on your bike!
a year ago
User profile - tania r.
tania r
Service is always friendly, knowledgeable and helpful without being pushy or overbearing. Products are quality.
a year ago
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