4.8
rating out of  213  reviews
201
3
0
0
9
User profile - Anne MacKinlay.
Anne MacKinlay
Great range of quality bikes at reasonable prices, the team were knowledgeable, helpful & friendly 5 stars !
4 days ago
User profile - Cameron Ailwood.
Cameron Ailwood
Helped me with advice and products that they had in stock. Also helped me with advice about products they couldn’t order in, but directed me to the best place to find them elsewhere. I wish I had the big $$$ to be buying some new bikes, because this would be my first stop. Legends!
5 days ago
User profile - gavin fogarty.
gavin fogarty
Staff have always been friendly and helpfull, especially when shopping for products for my daughter.
2 weeks ago
User profile - AJ Lane.
AJ Lane
Huge thanks to the Bennetts Green Trek Store team for fitting my son’s Slash in for repairs just before Christmas. The crew always delivers clear, honest tech advice and top-quality service, maintenance, and warranty work for our Trek bikes. It’s exactly why we keep coming back.
3 months ago
User profile - Lori Muthiah.
Lori Muthiah
Walked in there today. Just after advice on a tyre issue unrelated to their brand. I was helped by a brilliant guy who fixed by problem in less than 5 min. It’s so refreshing to be served by helpful, knowledgeable staff who aren’t trying to upsell you.
3 months ago
User profile - Marcus Hucker.
Marcus Hucker
Very helpful and friendly staff
4 months ago
User profile - Linda Turner.
Linda Turner
Outstanding service from the trek team at Bennetts Green I swapped my bike over and they stood by the 30 day return guarantee which is fantastic it’s my go to bike place
6 months ago
User profile - Matt Clark.
Matt Clark
Great store and staff
6 months ago
User profile - Murray Cripps.
Murray Cripps
Fantastic range of bikes across all price points with very knowledgeable staff and competitive pricing
7 months ago
User profile - Tanya D.Verma.
Tanya D.Verma
Highly recommend! Had a problem with my e-bike and took it to Trek Bicycle Bennetts Green. Lachie helped me out and was AWESOME— super quick, friendly, and knew exactly what he was doing. He fixed my bike in no time. ABSOLUTE LEGEND ! Biggest pro- they are open on Sundays!!
7 months ago
User profile - kirsty byrnes.
kirsty byrnes
Staff are awesome. Very knowledgeable and very easy to talk to. Made my experience a very good one.
9 months ago
User profile - Dunja Sostarko.
Dunja Sostarko
Thank you so much for your genuine kindness, generosity and care. I hope you are treated as kindly as you treat others. What you have given me is priceless. Thank you for the joy you have given me by being wonderful, kind people. All the horridness of others is wiped away by your kindness. Thank you again, today I can ride my bike to work.
9 months ago
User profile - Peter Reay.
Peter Reay
Friendly and prompt service. Reasonable price.
10 months ago
User profile - Zeus Souter.
Zeus Souter
Exceptional service, got exactly what I was looking for
10 months ago
User profile - Tyson Chapman.
Tyson Chapman
Emily and the Team went above and beyond helping me choose a new bike and sourcing everything else I wanted to go with it. The bike arrived earlier than expected, everything else fit perfectly and nothing was ever an issue. Combine this with Trek’s amazing warranty on everything from the frame, wheels, shoes - you will not find better service anywhere else. I had my gears and a few things adjusted a few weeks later and this was competed on the spot for free! Thanks Emily!
10 months ago
User profile - sean singh.
sean singh
5 Stars – Outstanding Service and Knowledgeable Team! I had an excellent experience at Trek Bike Stores! The team was amazing—friendly, professional, and incredibly knowledgeable. They took the time to understand my needs, answered all my questions with patience, and helped me find exactly what I was looking for. Whether you're a beginner or an experienced rider, you'll appreciate the staff’s expertise and passion for cycling. The customer service truly exceeded my expectations. Highly recommended for anyone looking for quality bikes and top-notch support!
10 months ago
User profile - Darren Moulton.
Darren Moulton
Great customer service, no pressure to purchase anything. Mindy was very knowledgeable and knew exactly what size my son needed and what models were available to suit his needs. All I knew was that he needed a new bike, from walking through the door I was served within seconds and I had the bike he needed with in a few minutes. Thankyou Mindy and the Trek team.
10 months ago
User profile - Alex Hamilton.
Alex Hamilton
I definitely recommend Trek at Bennetts Green. Ken was super helpful with a warranty issue on my bike, even though I didn't buy it from their store. Really appreciated the great service—thanks, Ken!
10 months ago
User profile - Jamie Taylor.
Jamie Taylor
My Bontrager elite line 30 rim kept breaking spokes, so at 2pm I rang the shop, by 3:30 Emily had gone through the process of getting me a new wheel under warranty, which was fitted to my bike the next morning. Couldn't be happier with the fast, friendly service.
11 months ago
User profile - Jane Fitzsimmons.
Jane Fitzsimmons
I am.so impressed by Claire at Trek and the team. Can not express how grateful we are for looking after our boy's yesterday. You went far and beyond. Thank you for looking after us. Beautiful shop and amazing staff.
11 months ago
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